Mike Riccardi | Page 2

Terrible customer service from Ms Lam, never written a negative review, This visit was very disappointing, no replies to phone calls or txt to Mr Riccardi negative review, This visit was very disappointing, no replies to phone calls or txt to Mr Riccardi More

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I have purchased close to a dozen BMW's across the spectrum of models from Flemington BMW over the last 20 years and in the process of taking delivery on another at this time. Ed Kiley & Bill Hinton a spectrum of models from Flemington BMW over the last 20 years and in the process of taking delivery on another at this time. Ed Kiley & Bill Hinton are the quintessential professionals as evidenced by the fact the last 2 new cars will have been shipped from NJ to SW Florida where I have lived full time for 6 years while I have 2 BMW dealerships nearby but remain loyal to the dealership that has serviced my new car requirements with the utmost of care & professionalism on a 5 + Star basis continuously, Flemington- BMW ! More

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I have received exceptional service at Flemington BMW from every department. From the day I purchased my BMW X3 to my recent visit....pure perfection. from every department. From the day I purchased my BMW X3 to my recent visit....pure perfection. More

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I was able to finally receive resolution on a power charging issue with my car. The dealer and Dana were true to their word and were able to give me the 3 hour charger that was advertised with the car charging issue with my car. The dealer and Dana were true to their word and were able to give me the 3 hour charger that was advertised with the car. They also checked that the battery was working correctly after the BMW recall. Thank you for your service and Merry Christmas! More

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I cannot say enough about the excellent service this team provides at Flemington BMW. From Mike Riccardi, Sr. to Debra and the other service advisors, to the service techs, everyone is extremely friendly and provides at Flemington BMW. From Mike Riccardi, Sr. to Debra and the other service advisors, to the service techs, everyone is extremely friendly and knowledgeable. I have been coming here for service since I purchased the car in 2008, and have never been disappointed with the level and quality of service. I would not bring my vehicle to any other dealership, even though there are ones that are closer. Fantastic Job! Thanks ! More

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Very disappointed in the dealership. Car went for service and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and when I came home and looked the tow hook cover is a different white. I called 3 different times. No return call. When I called the second time and explained what the issue was the woman simply said I don’t know if there is anything we can do about that. Let me give you a clue fix it!!! Will never recommend this dealer and will be looking at another make vehicle. Do not go to Flemington BMW they are nice until you leave with the car then they could care less. Poor customer service!!! Gave a star because I had to. Dana my advisor was off the day the car got dropped so I don’t blame her but the other woman was rude. They finally called to tell me my new price was in the mail. How unprofessional. More

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Greg and Flemington BMW - perfect together! I have had nothing but excellent interactions with Members of the staff at Flemington BMW. They have never disappointed! nothing but excellent interactions with Members of the staff at Flemington BMW. They have never disappointed! More

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I have just bought my 4th BMW from Flemington BMW as Michael O'Connor is an excellent sales person and he has always guided me and helped me in making a decision. Michael is courteous and has provided g Michael O'Connor is an excellent sales person and he has always guided me and helped me in making a decision. Michael is courteous and has provided great after sales support. Love my x3 M40i I did not feel like like negotiating any additional discounts as I know Michael worked hard to get my business. Folks like him give Flemington BMW the good reputation they have More

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Awesome staff! ‘ People’ people! I would absolutely recommend them and this group of dealerships! Have purchased two great cars through them! From sales to service tops! The front desk is always wonde recommend them and this group of dealerships! Have purchased two great cars through them! From sales to service tops! The front desk is always wonderful as well! More

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Excellent service all around.Dana was great answering my questions, keeping me updated and provided quick and professional service. I couldn’t expect more from this dealership. questions, keeping me updated and provided quick and professional service. I couldn’t expect more from this dealership. More

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