Mike Romano | Page 4

This dealership after I got a bill of sale did not answer any of my calls, voicemails or text messages to inform me when my new car was going to be delivered. Then after 8 days of being ignored I requested any of my calls, voicemails or text messages to inform me when my new car was going to be delivered. Then after 8 days of being ignored I requested my deposit returned and after getting a run around I finally got my deposit back a week later. Also realized that they charged me sales tax for the higher price they were asking and not the lower price I negotiated. They added an additional $1000 under the guise that those were numbers done by the computer. In total this whole ordeal took 1 month and I was given excuses, empty apologies and my time was wasted. I wouldnt recommend anyone to this dealership but if you do go please becareful, do your research and also have your calculator ready because the numbers they give you could be inflated. More

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I dealt with Mike Romano and I've never had a better experience. He was amazing, so helpfull. experience. He was amazing, so helpfull. More

by nycaeo Verified Customer Verified Customer

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Great service with reminders , planning, helpful — need a direct number to call to reach a person in service. direct number to call to reach a person in service. More

by hrrayness Verified Customer Verified Customer

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Michael Romano and his team made my 2nd purchase even better than the first. I highly recommend Yonkers Kia even if it's not your local Kia dealership! better than the first. I highly recommend Yonkers Kia even if it's not your local Kia dealership! More

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Everyone was so nice and knowledgeable. The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! More

by ALEXISZAFIRIDIS Verified Customer Verified Customer

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We had such a wonderful experience leasing a new vehicle. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. More

by ALEXISZAFIRIDIS Verified Customer Verified Customer

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Everyone at Yonkers Kia is wonderful especially Hector and his partner Eric. I don’t know what I would’ve done without you. I will shop with Yonkers Kia again and again. and his partner Eric. I don’t know what I would’ve done without you. I will shop with Yonkers Kia again and again. More

by ERICMARTIN14 Verified Customer Verified Customer

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Although there are some elements of the dealership that seem to be on point, there was a lack of attention to detail with regard to several other issues. When I left the lot after purchase, there was a hal seem to be on point, there was a lack of attention to detail with regard to several other issues. When I left the lot after purchase, there was a half a tank of gas and 20% electric charge on the battery. More importantly, when I got home and applied some phone apps regarding the vehicle, it was immediately pointed out to me that there was a high grade recall on the vehicle from the Kia corporation that was well known to the dealerships for 82 days. One of the recall risks was vehicle explosion. Other than that, the sales agent, Javier, and the general manager were easy to work with. More

by jgunz100 Verified Customer Verified Customer

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Melvin and the rest of the staff were extremely helpful and attentive throughout our entire process. We were very pleased with their service. and attentive throughout our entire process. We were very pleased with their service. More

by LAVA-K Verified Customer Verified Customer

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Friendly and professional. Mike Romano and his staff is tremendous. If you want a new car this is the place to go. Mike Romano and his staff is tremendous. If you want a new car this is the place to go. More

by COACH27BB Verified Customer Verified Customer

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