Mike Schmidt
Mike Schmidt at Mercedes-Benz of Salem

Mike Schmidt | Page 9

Service Department Manager

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Mike Schmidt

May 27, 2023

Dealership Rating
Employee Rating

I have always like the service at Salem mb. I can trust that they will do a good job. More

by Colandemrsvaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Salem responded

You can always trust us! Thank you for choosing Mercedes-Benz of Salem!

May 17, 2023

Dealership Rating
Employee Rating

Very organized and specific in everything the do! I recommend them to anyone who knows me. More

by jerrybresee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 17, 2023

Dealership Rating
Employee Rating

Evan + his team do an extraordinary job of delivering a great customer experience! There is nobody better than Mercedes-Benz of Salem + Evan in serving customers!! More

by HOOPERJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Carroll , Alexa

Jun 28, 2023

Mercedes-Benz of Salem responded

We appreciate such high praise. Thank you for choosing Mercedes-Benz of Salem!

May 13, 2023

Dealership Rating
Employee Rating

With the dealership for almost 40 years. That should give you a clue about our first rate review of MB of Salem. More

by RLHARCOURT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 28, 2023

Mercedes-Benz of Salem responded

Thank you for being a long-time part of Mercedes-Benz of Salem!

April 25, 2023

Dealership Rating
Employee Rating

Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. More

by RLDUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 18, 2023

Dealership Rating
Employee Rating

Besides the horrible job they did ! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! More

by kcatthecoast.101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don Post, Tony Cole, Evan Carroll , How ever works in finance dept . She was very rude and should learn how to sound professional when working for a company

Apr 20, 2023

Mercedes-Benz of Salem responded

We apologize for your negative experience. We take allegations of theft seriously and will investigate the matter. Please contact us directly so we can address your concerns and work towards a resolution. Give us a call at (503)581-1231 and ask for Mike Schmidt, or send an email to service@salemmercedes.com

April 14, 2023

Dealership Rating
Employee Rating

Switch from Willsonville 100% better love your operation. easy to get in very efficient staff. More

by SCOTT@JENKI.VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Mercedes-Benz of Salem responded

Make the swap! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

Dealership Rating
Employee Rating

They were not helpful. And when questions were asked the responses give we’re not customer service friendly. More

by K.D.CRAWFORD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 20, 2023

Mercedes-Benz of Salem responded

We apologize if your experience with our team did not meet your expectations. At Mercedes-Benz of Salem, we strive to provide exceptional customer service, and we take your feedback seriously. Thank you for bringing this to our attention.

April 03, 2023

Dealership Rating
Employee Rating

Problem is still not fixed. Sometimes I have to shift manually. Once it stuck in park. It is leaking a fluid.This is new. I need an oil change More

by MIKEVEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Cole

Apr 26, 2023

Mercedes-Benz of Salem responded

Give us a call or shoot an email to service@salemmercedes.com so we can work on this with you right away.

Apr 27, 2023

MIKEVEGO responded

You're on it!

April 02, 2023

Dealership Rating
Employee Rating

They took good care of my car. I hope the problem doesn't come back anytime soon 🙂 More

by adinduo
Recommend Dealer
Yes
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