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Mike Schmidt
Mike Schmidt at Andrew Toyota
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Mike Schmidt | Page 2

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.8
472 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

17 yrs, 2 mos

Languages Spoken

English English

4.8

472 Reviews

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472 Reviews of Mike Schmidt

January 16, 2024

Dealership Rating
Employee Rating

Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT , Najwa Muna

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Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

December 06, 2023

Dealership Rating
Employee Rating

Excellent service indeed keep up the great work. Dan’s service thank you wael aris More

by rihab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic

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Dec 07, 2023

Andrew Toyota responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Dan's service at Andrew Toyota. We appreciate your support and look forward to serving you again.

December 04, 2023

Dealership Rating
Employee Rating

They are always extremely helpful and usually very quick. I also like the video that is sent along. More

by WALLENHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that the team at Andrew Toyota is always extremely helpful and usually very quick. We're glad you appreciate the video sent along with the service. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. We value your continued trust!

December 02, 2023

Dealership Rating
Employee Rating

Very reliable and able to address any service needs of an older vehicle. Offer affordable solutions to any service issues. More

by UWMMASTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic, A Few Of Our Toyota Certified Techs, John Ferrigno, Cody Wagner

Helpful
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Dec 04, 2023

Andrew Toyota responded

Thank you for your positive feedback! We're pleased to hear that Andrew Toyota has been reliable in addressing the service needs of your older vehicle and providing affordable solutions. If you have any more service needs or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our services! Best regards,

November 30, 2023

Dealership Rating
Employee Rating

Very kind and helpful! ! I like everyone worked as a team! Thank You for everything. More

by Colleen Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 19, 2023

Andrew Toyota responded

Hi Colleen, Thank you for your kind words! We're delighted to hear that you found our team helpful and appreciated the collaborative effort. If you ever have any further comments or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again. Thank you for choosing us!

November 30, 2023

Dealership Rating
Employee Rating

Fantastic service, Andrew Toyota knows how to take care of their customers. I appreciated the attention to detail and above & beyond customer service. More

by Moriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 19, 2023

Andrew Toyota responded

Hi Moriah, Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service at Andrew Toyota. Your feedback is greatly appreciated, and we're pleased that our attention to detail and customer service exceeded your expectations. If you ever have any further comments or if there's anything else we can assist you with, please feel free to let us know.

November 30, 2023

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Employee Rating

Techs don’t care about customers and won’t notify when vehicle is ready . Dealer discontinued the free car wash and I expect that service when I take my car in. My rating reflects the diminishing service More

by ASALMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 15, 2023

Andrew Toyota responded

Hello Valued Customer, We sincerely apologize for the disappointing experience you've had with our service. Your feedback is crucial to us, and we appreciate you bringing these concerns to our attention. Please contact Allen Good, Service Manager at 414-228-1450 so we can discuss your experience further and work towards improving our service quality. We value your business and hope to have the opportunity to make things right.

November 29, 2023

Dealership Rating
Employee Rating

Second visit, this time for routine maintenance - oil, rotation, and additionally, clean & adjust brakes. Advisor was friendly & helpful plus the technician shared a video walkthrough of the inspection. More

by Jonathan Clemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 30, 2023

Andrew Toyota responded

Hi Johnathan, Thank you for choosing us for your routine maintenance! We're delighted to hear about your positive experience with our friendly and helpful advisor. The technician sharing a video walkthrough is a great way to keep you informed. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

November 26, 2023

Dealership Rating
Employee Rating

The staff at Andrew Toyota were very attentive and quick to service my car. They were kind and accommodating with my schedule. They even sent a thorough review of my upcoming vehicle needs. And they didn’t More

by vpadrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Good

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Nov 27, 2023

Andrew Toyota responded

Thank you for taking the time to share your positive experience with our team at Andrew Toyota! We are thrilled to hear that our staff was attentive, quick, and accommodating during your recent service visit. Providing excellent customer service and ensuring our customers' needs are met is our top priority. We appreciate your feedback about our transparent and honest approach to servicing your vehicle. It's great to know that you felt well taken care of, and we look forward to continuing to provide you with top-notch service in the future. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and thank you for choosing Andrew Toyota!

November 09, 2023

Dealership Rating
Employee Rating

The Service Department and their staff are always stellar!, keep the patron aprised of alld evelopments and costs! More

by LOUISW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT , Najwa Muna

Helpful
Report | Print
Nov 09, 2023

Andrew Toyota responded

Thank you for your wonderful feedback regarding our Service Department at Andrew Toyota! We're delighted to hear that our team has consistently provided stellar service. Keeping you informed of all developments and costs is crucial, and we're glad to know that you appreciate our efforts. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We value your continued trust and look forward to serving you again. Best regards, Your Andrew Toyota Team

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