Mike Segien
Mike Segien at Dover Honda

Mike Segien | Page 13

Service Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
191 Reviews
4.8

191 Reviews

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191 Reviews of Mike Segien

July 02, 2025

Dealership Rating
Employee Rating

I’m thankful you squeezed me in for my July car inspection. All your staff were courteous and helpful. I took advantage of your chauffeur service both ways; what a nice treat. I’ll be back again a More

by jcflinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Becky Vanbobo, Alecia Pack , Michael Souter

Jul 03, 2025

Dover Honda responded

This is what we love to hear! We look forward to seeing you at your next appointment! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Dealership Rating
Employee Rating

They were helpful, timely and very transparent about what my car needed. They got me in and out. I am pleased. More

by LESLIELATIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

Jul 03, 2025

Dover Honda responded

We're delighted to hear that you had a positive experience with our team at Dover Honda! It's great to know we could assist you efficiently and transparently. Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

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Employee Rating

On time. Good service. No issues. would recommend. No pressure for services suggested but refused. More

by JOHNBIRD826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

Jul 03, 2025

Dover Honda responded

We truly appreciate your top-notch rating! Hope to see you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

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Very pleased with the service and the speed it was done in the people where very professional! Thanks More

by MOE_DORON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Jul 01, 2025

Dover Honda responded

Moe, we're delighted to hear you were pleased with the service and professionalism at Dover Honda. Thanks for sharing your experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Dealership Rating
Employee Rating

Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi More

by r.J.BROAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Dover Honda responded

We're glad to hear that Alecia provided you with such attentive and professional service at Dover Honda. Your recommendation means a lot, and we'll be sure to pass along your praise! Thank you for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 29, 2025

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Very easy process; all the staff are friendly and helpful. I highly recommend this business. More

by ROB.HASKINS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

Jun 30, 2025

Dover Honda responded

Hi Rob, we're glad the process was easy and that our team was friendly and helpful at Dover Honda. We appreciate your recommendation and see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 28, 2025

Dealership Rating
Employee Rating

Have been a customer here for 15 years. Dependable service and car buying experience. 1 More

by CAMIBRITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

Jun 30, 2025

Dover Honda responded

We appreciate your continued patronage and hope to see you back soon! Thank you so much! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 27, 2025

Dealership Rating
Employee Rating

I have now had my vehicle returned to me twice with damaged or missing components, resulting in additional trip to get things remedied. I have reached out to the service manager all week both phone and More

by Skippy0468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Souter

Jul 17, 2025

Dover Honda responded

I'm sorry to hear about the issues with your vehicle and the lack of response from our service manager. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out directly so we can address this matter promptly. Thank you, Mike Watson - General Manager - 603-609-1984

June 25, 2025

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Employee Rating

I’ve had several problems with my 2022 HR-V. Each time, I was advised of the problem with pictures included. Each time, my insurance covered the repairs. Service Department is very responsive to More

by CCOTE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Dover Honda responded

Thank you for sharing your experience with us! We're glad to hear that our Dover Honda Service Department has been responsive and helpful in addressing the issues with your HR-V. We appreciate your trust in us, and we're here whenever you need assistance! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 24, 2025

Dealership Rating
Employee Rating

good service, they just need to improve with returning phone calls, but otherwise great! thanks More

by rduffey656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre , Michael Souter

Jun 24, 2025

Dover Honda responded

Thank you for the review! We appreciate your feedback about communication and will use it to help improve the customer experience moving forward. Please don't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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