Milani Hedquist
Milani Hedquist at Brent Brown Toyota
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Milani Hedquist | Page 4

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.8
338 Reviews
4.8

338 Reviews

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338 Reviews of Milani Hedquist

February 07, 2024

Dealership Rating
Employee Rating

Milani in the service department is a service champion and an asset to the company and also Nathan a manager in the service department More

by laguardiabills
Recommend Dealer
Yes
Feb 07, 2024

Brent Brown Toyota responded

We appreciate your words on Brent Brown Toyota's team efficiency. We're glad our service department made a strong impression. The team aims for this level of care with every interaction.

February 05, 2024

Dealership Rating
Employee Rating

Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Brent Brown Toyota responded

Thank you for the 5-star rating! We are happy to know that our team was helpful and we hope that you will continue to choose us at Brent Brown Toyota!

January 24, 2024

Dealership Rating
Employee Rating

great service went to check my tires also did my oil change before the service staff was friendly and helpful More

by josejfeliz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orrin Skinner

Feb 14, 2024

Brent Brown Toyota responded

Thank you for the 5-star rating and great review! It is great to know that you enjoyed our Service Department and we hope to see you again at Brent Brown Toyota!

January 17, 2024

Dealership Rating
Employee Rating

The staff members here are always helpful, friendly and skilled. I have always avoided dealerships for auto care until now… More

by d7HAWKS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha

Feb 13, 2024

Brent Brown Toyota responded

Thank you for the amazing feedback. We value your business at Brent Brown Toyota and we look forward to any future visits!

January 07, 2024

Dealership Rating
Employee Rating

My service advisor, Lani is the best! She is so great to work with and does a great job communicating with me. More

by Dennis N
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 13, 2024

Brent Brown Toyota responded

Dennis, thank you for the positive feedback! We are glad to know that our Service Team was helpful and we appreciate your business at Brent Brown Toyota!

December 28, 2023

Dealership Rating
Employee Rating

I choose Bb Toyota for the following reasons! Great salesman, Lane Brown , one of the best!!! Management , Larry Terry, now retired, Milani Hedquist in service!!! Exceptional people and my relati More

by rmcar7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Holmes, Charlie Hook , Lane Brown

Feb 06, 2024

Brent Brown Toyota responded

Thank you so much for the positive review! We are glad we could help take care of you and your vehicle.

December 05, 2023

Dealership Rating
Employee Rating

I have only met friendly and professional people at Brent Brown Toyota. They never disappoint, keeping your vehicles looking new for years and years More

by Josue
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Enrique Soto

December 02, 2023

Dealership Rating
Employee Rating

Helpful service reps. Blah blah blah blah blah blah blah blah blah blah blah blah More

by munoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Brent Brown Toyota responded

Thank you for sharing your positive rating and feedback. We appreciate your business here at Brent Brown Toyota.

November 11, 2023

Dealership Rating
Employee Rating

Lani was very helpful and efficient. However this was the 3rd time I had come by the dealership to get my second key fob. More

by randel.mcgee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Brent Brown Toyota responded

Randel, thank you for the review. We are sorry to hear the key fob was not able to be taken care of more quickly. If there is anything else we can help you with, please let us know.

November 08, 2023

Dealership Rating
Employee Rating

Efficient and helpful, very quick to get service done. Responded to questions with solutions even after hours More

by BRIAN.ANDREW1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bailey, Orrin Skinner

Nov 09, 2023

Brent Brown Toyota responded

Thank you for the review Brian. We are happy to hear your service went well, and look forward to seeing you again.

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