I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 7 mos
Industry Experience
34 yrs, 7 mos
Specialties & Trainings
Master Certified Service Advisor
1,335 Reviews
Write a Review1335 Reviews of Mona Crooks
August 04, 2026
Klaben and the staff do a great job. I highly recommend them for all car service. I highly recommend them for all car service. More
Other Employees Tagged: Tucker Ressler
August 04, 2026
Great place to go and get your vehicle serviced by a wonderfully professional team any day. wonderfully professional team any day. More
Other Employees Tagged: Anthony Thurman Jr, Tucker Ressler
July 28, 2026
We've bought numerous vehicles over the years at Klaben. Always a good experience with sales and service. Always a good experience with sales and service. More
Other Employees Tagged: Joe French, Kim Wolfram, Louis Polos
July 20, 2026
Hats off to Mona of Klaben’s Service team. Always the professional, she goes above taking care of my car’s service needs – you can’t do better than Klaben’s service team! Always the professional, she goes above taking care of my car’s service needs – you can’t do better than Klaben’s service team! More
July 17, 2026
They are a well organized dealership with knowledgeable, long term employees. Will be even better once construction is completed. long term employees. Will be even better once construction is completed. More
Other Employees Tagged: Gavin Fano
July 14, 2026
Listens to what you need and very helpful. Makes sure you are happy when you leave Makes sure you are happy when you leave More
Other Employees Tagged: Joe French
July 13, 2026
Service was great! Kim is very thorough and professional. Very pleasant and easy to work with. Kim is very thorough and professional. Very pleasant and easy to work with. More
Other Employees Tagged: Kim Wolfram

