I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,313 Reviews
Write a Review1313 Reviews of Mona Crooks
May 02, 2026
Klaben was quick to respond and get my Bronco fixed quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. More
Other Employees Tagged: Sean Bradford
April 29, 2026
Working with Tim was like working with someone I had always known! It was a great experience! always known! It was a great experience! More
Other Employees Tagged: Tim Sterling, Jennifer Bowen
April 25, 2026
I recently had my car in for an oil change and they noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Te noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Team understands the importance of my car being in the best condition for being over the road for my job. More
Other Employees Tagged: Sean Bradford, Steve Sigmund, Tucker Ressler
April 17, 2026
Tucker was thorough. He did a great job.I was satisfied.\nHe went to step further by letting me know that they had a mobile service. He did a great job.I was satisfied.\nHe went to step further by letting me know that they had a mobile service. More
Other Employees Tagged: Tucker Ressler
April 13, 2026
Was notified by the Service Dept. that a specific download was needed and would take 45-60 minutes by their mobile service crew.Showed up on time,completed the download and thanked me that a specific download was needed and would take 45-60 minutes by their mobile service crew.Showed up on time,completed the download and thanked me before they left.Not the first time Klaben's mobile service has been here.They are friendly,knowledgeable and quick plus no need to wait at the dealer. More
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