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Mona Crooks
1,318 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 5 mos
Industry Experience
34 yrs, 5 mos
Specialties & Trainings
Master Certified Service Advisor
1,318 Reviews
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1318 Reviews of Mona Crooks
May 19, 2026
Routine maintenance on our Escape with Joe. Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call J Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call Joe French at Klaben in Kent! More
by snaverill
Other Employees Tagged: Mike Brandvold, Joe French, Tim Sterling
May 13, 2026
I called Klaben Ford to schedule an appointment for a works package. I spoke with Christine, who set me up with a convenient appointment at my home. Dakota showed up on time and thoroughly explained ever works package. I spoke with Christine, who set me up with a convenient appointment at my home. Dakota showed up on time and thoroughly explained everything he would be doing. He went right to work and completed the job in a timely manner. I am very impressed with Dakota as he was very polite, and I could tell he enjoyed his job. Dakota is a great asset to the Klaben organization. More
by tcasto9322
Other Employees Tagged: Tom Alcorn, Christine Klaben , Dakota
May 13, 2026
Love your team and I have to say that I was always a Toyota buyer until now. I am just waiting for the Plug in Hybrid Ranger to come out and I will put build order in. Toyota buyer until now. I am just waiting for the Plug in Hybrid Ranger to come out and I will put build order in. More
by mk878654
Verified CustomerOther Employees Tagged: David Mitchell
May 13, 2026
Mike Brandvoid is the best. I trust him to give the best advice. He is very approachable! I trust him to give the best advice. He is very approachable! More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Sean Bradford
May 08, 2026
They always treat us right with great service. We have been a customer of Klaben Dodge for years. We have been a customer of Klaben Dodge for years. More
by donandjanlower
Other Employees Tagged: Alisea Kight
May 02, 2026
Klaben was quick to respond and get my Bronco fixed quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. More
by mindyderr
Other Employees Tagged: Sean Bradford
April 29, 2026
Working with Tim was like working with someone I had always known! It was a great experience! always known! It was a great experience! More
by mammerman15
Other Employees Tagged: Tim Sterling, Jennifer Bowen
April 25, 2026
I recently had my car in for an oil change and they noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Te noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Team understands the importance of my car being in the best condition for being over the road for my job. More
by fairyrain826
Other Employees Tagged: Sean Bradford, Steve Sigmund, Tucker Ressler
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