Mona Crooks | Page 3

Mona has been our service rep for years. She is always through and pleasant. We truly enjoy working with her, she has become like family over the years ! She is always through and pleasant. We truly enjoy working with her, she has become like family over the years ! More

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My experience with Klaben Service, and particularly Mona, was amazing, as always. Mona was on top of all of my concerns, even alerted me to a recall I wasn't aware of. They were quick to get the parts and ha was amazing, as always. Mona was on top of all of my concerns, even alerted me to a recall I wasn't aware of. They were quick to get the parts and have me back in my vehicle. Mona also arranged a rental car for me while my car was at the dealership. I can't say enough about Klaben Service and Mona. I have been a customer for 30 years, both purchasing my vehicles through Klaben and using their service for all of my vehicles. I will not go to any other dealership. Klaben and Mona have had my faith and trust and will always have it. I would, and do, recommend Klaben and Mona to everyone. More

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I have worked with Kim for a long time and I have always have a pleasant experience. She goes above and beyond with her customer service. She always has a smile on her face. have a pleasant experience. She goes above and beyond with her customer service. She always has a smile on her face. More

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This is a great dealership they have always treated us with respect and always did service as required and been respectful to people I sent there. with respect and always did service as required and been respectful to people I sent there. More

by DALLASLHOLCOMB Verified Customer Verified Customer

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Excellent and friendly on time service. Very informative and helpful. Highly recommend to friends and family Very informative and helpful. Highly recommend to friends and family More

by SKGarrett Verified Customer Verified Customer

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Perfect as always! Transmission flush, oil change, tire rotation and fixed the audio control module, well done. Mona was great, and the rest of the team at pick-up when Transmission flush, oil change, tire rotation and fixed the audio control module, well done. Mona was great, and the rest of the team at pick-up when she was off! More

by rickmoore5014 Verified Customer Verified Customer

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The team always does a great job getting me in and out. Always know I will be taken care of. Always know I will be taken care of. More

by FOURHOLMS Verified Customer Verified Customer

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Always puts customer first! Knows that I care for my vehicle, and caters to my needs. Always given a Lincoln to use if my car spends the night.. Knows that I care for my vehicle, and caters to my needs. Always given a Lincoln to use if my car spends the night.. More

by Lisa's Lincoln Verified Customer Verified Customer

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Every encounter I have when I go, there is pleasant. In sales Bo Allen Stewart is a real people person, very knowledgeable and helpful. In service. Mona Crooks is the go to person., she’s very knowled In sales Bo Allen Stewart is a real people person, very knowledgeable and helpful. In service. Mona Crooks is the go to person., she’s very knowledgeable, courteous, and accommodating. The Klaben Of Kent team work together well and our customer oriented.. Justin in finance was very helpful. These are just a few of the people that I had interactions with.. More

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Got car back quicker than was told paid less than I thought I was going to be paid Mona explained everything thought I was going to be paid Mona explained everything More

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