Mona Crooks | Page 3

I had three service professionals assisting when I arrived for my appointment. This tag team of Mona, Gavin, and Mike was GREAT! While juggling other customers and their service needs, these reps mad arrived for my appointment. This tag team of Mona, Gavin, and Mike was GREAT! While juggling other customers and their service needs, these reps made sure that my appointment went smoothly and quickly. It was a pleasure to have my car serviced at Klaben. More

by ne_whitehead Verified Customer Verified Customer

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The Klaben Lincoln team, especially Mona Crooks just wonderful to work with and true pros! wonderful to work with and true pros! More

by RICH.BRODA Verified Customer Verified Customer

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Exceptional service from Gavin. Has an issue with my ford. It was fixed in no time - friendly- knowledgeable & keeps to his word as I spoke to him while making and appointment. Mona Has an issue with my ford. It was fixed in no time - friendly- knowledgeable & keeps to his word as I spoke to him while making and appointment. Mona helped me for alittle as Gavin had a customer & they didn’t want me waiting - again she was very nice and knowledgeable. Had the best customer experience with all that the service department. Thanks Gavin for everything & I am one happy customer. I will be coming to the ford service department at klaben for all future needs. More

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Mona came to my rescue when my car wouldn't start. I initially was told to use the Licolln App.and somee guy from Cleve. arrived who couldn't charge the battery.She had a Klaben tech on his way within I initially was told to use the Licolln App.and somee guy from Cleve. arrived who couldn't charge the battery.She had a Klaben tech on his way within 30 minutes to my garage who also couldn't charge it.So she sent another tech from Klaben with a new battery and they worked till after 6:30 in the cold weather to get me going.I even told them to go home and come back the next day and they said "it's our job to make you our customer happy" and they DID! THANKS More

by YEADA Verified Customer Verified Customer

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Customer care is fantastic, the people that work in service are great. Unfortunately, if you need major work done, they are a little pricey. service are great. Unfortunately, if you need major work done, they are a little pricey. More

by debby1 Verified Customer Verified Customer

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Great experience every time. The service was fast, friendly, and the best. Highly recommend. No complaints. The service was fast, friendly, and the best. Highly recommend. No complaints. More

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⭐⭐⭐⭐⭐ I had a great experience buying a new Raptor at Klaben Ford in Kent. From start to finish, the process was smooth and stress-free thanks to my salesman, David Mitchell. David was courteous, prompt, Klaben Ford in Kent. From start to finish, the process was smooth and stress-free thanks to my salesman, David Mitchell. David was courteous, prompt, and very knowledgeable about Ford products. He took the time to answer all of my questions and made sure I felt confident and comfortable with my purchase. I never felt pressured, and everything was handled efficiently and professionally. If you’re in the market for a new Ford, I highly recommend Klaben Ford—and be sure to ask for David Mitchell! More

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Mona was able to get me in Monday afternoon quickly since my battery needed to be replaced. my battery needed to be replaced. More

by Pete Verified Customer Verified Customer

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Always a great experience at Klaben. We have been going there for years and encourage family and friends to do the same. We have been going there for years and encourage family and friends to do the same. More

by LBEST240 Verified Customer Verified Customer

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HELLO MONA C IS GREAT ALONG WITH TOM ALCORN AND DAKATO, THEY MAKE A GREAT TEAM AND ARE HELPFUL! THEY MAKE A GREAT TEAM AND ARE HELPFUL! More

by redfielj Verified Customer Verified Customer

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