Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
70 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

7 yrs

4.9

70 Reviews

Write a Review

70 Reviews of Monica Carpenter

March 02, 2026

Dealership Rating
Employee Rating

Bob Fahey was the best all of his staff was able to help me when I needed. More

by dbrouillard@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Colonial Chevrolet responded

We’re glad Bob and our team were there to help when you needed service on your GMC Sierra 1500. Thank you for the five-star rating and for trusting us with your truck. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

February 03, 2026

Dealership Rating
Employee Rating

I recently moved from Orchard Park, N Y and was a customer of West Herr Chevrolet for more than 50 years. Colonel Chevrolet, especially Robyn Burst passed all expectations for service. She receiv More

by sandikale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Colonial Chevrolet responded

We’re glad Robyn delivered the warm, knowledgeable care you needed for your Chevrolet Blazer service. It’s an honor that you chose us after more than 50 years with West Herr Chevrolet. Thank you for letting us welcome you to New England.

December 15, 2025

Dealership Rating
Employee Rating

Colonial Chevrolet in Acton has a fantastic service team. Always friendly, always there to help you. Great follow up before and after service has been completed. They have a Bodyshop too. I would never think More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 28, 2025

Dealership Rating
Employee Rating

Jimmy Keefe very professional and a pleasure to work with, makes buying vehicles from Acton Chevrolet smooth and stress free. More

by dsloan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 03, 2025

Dealership Rating
Employee Rating

Robyn and the Service team were great ! From follow up to pick up. They have such A great Service department ! More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Randy Anderson

Nov 03, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 26, 2025

Dealership Rating
Employee Rating

Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Randy Anderson

Sep 26, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Dealership Rating
Employee Rating

My sales person is Kris Wright and he is very good, not sure who Monica is. More

by kfitzgerald3
Recommend Dealer
Yes

Other Employees Tagged: kris wright

Jul 17, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

Dealership Rating
Employee Rating

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Steve Desimone

Jul 14, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2025

Dealership Rating
Employee Rating

Good People to do business with,Always happy with there service department. If you want your vehicle serviced right go to Colonial Chevrolet More

by ROGASR43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Steve Desimone

May 15, 2025

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2025

Dealership Rating
Employee Rating

Had a tire failure which could have been an emergency such as finding a replacement for a new vehicle tire but colonial with their experience found maybe the last one available and they made our car new More

by CRAFTS.MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Erik Arsenault, Steve Desimone, Tom O'Toole

Apr 06, 2025

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

1
...

Dealership Inventory (133 Vehicles)

used 2019 Toyota Tacoma car, priced at $27,995
2019 Toyota Tacoma
used
Super White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Equinox EV car, priced at $34,694
2026 Chevrolet Equinox EV
new
Black exterior
Automatic
Front-wheel Drive
used 2023 Chevrolet Traverse car, priced at $35,999
2023 Chevrolet Traverse
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado EV car, priced at $58,844
2026 Chevrolet Silverado EV
new
Slate Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Honda Ridgeline car, priced at $33,699
2023 Honda Ridgeline
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Taos car, priced at $20,875
2024 Volkswagen Taos
used
Pyrite Silver Metallic exterior
Unknown
All-wheel Drive