Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.8
65 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

6 yrs, 7 mos

4.8

65 Reviews

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65 Reviews of Monica Carpenter

September 26, 2025

Dealership Rating
Employee Rating

Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Dealership Rating
Employee Rating

My sales person is Kris Wright and he is very good, not sure who Monica is. More

by kfitzgerald3
Recommend Dealer
Yes

Other Employees Tagged: kris wright

Jul 17, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

Dealership Rating
Employee Rating

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Steve Desimone

Jul 14, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2025

Dealership Rating
Employee Rating

Good People to do business with,Always happy with there service department. If you want your vehicle serviced right go to Colonial Chevrolet More

by ROGASR43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Steve Desimone

May 15, 2025

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2025

Dealership Rating
Employee Rating

Had a tire failure which could have been an emergency such as finding a replacement for a new vehicle tire but colonial with their experience found maybe the last one available and they made our car new More

by CRAFTS.MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Erik Arsenault, Steve Desimone, Tom O'Toole

Apr 06, 2025

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

April 03, 2025

Dealership Rating
Employee Rating

Great dealership have been going to Colonial for over 27 yrs. Great service department as well. More

by JLEEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2025

Dealership Rating
Employee Rating

Bobbie and his service team are fantastic. They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Steve Desimone, Tom O'Toole

Apr 01, 2025

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2025

Dealership Rating
Employee Rating

Came in for a couple of new tires and a service engine light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Steve Desimone, Tom O'Toole

Mar 28, 2025

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

February 11, 2025

Dealership Rating
Employee Rating

Professional and polite, timely service. Clean waiting area. Everything explained and detailed invoice. Great service More

by villagebythepondalic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 20, 2025

Dealership Rating
Employee Rating

Evaluated a damaged car for insurance claim. They were very professional and efficient. Highly recommned. More

by af1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

Jan 20, 2025

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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