Monica Carpenter | Page 2
Body Shop and Service Admin
Colonial Chevrolet
171 Great Road
Acton, MA 01720
Dealership Experience
4 yrs, 7 mos
Industry Experience
7 yrs, 1 mo
70 Reviews
Write a Review70 Reviews of Monica Carpenter
April 03, 2025
Great dealership have been going to Colonial for over 27 yrs. Great service department as well. yrs. Great service department as well. More
Other Employees Tagged: John Woodland, Jimmy Keefe, Allen Boisvert, Shawn Andrews, Vin Bouchard, Robert Webb, Bob Fahey, Parrish Kelley , Steve Desimone
April 01, 2025
Bobbie and his service team are fantastic. They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work More
Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Steve Desimone, Tom O'Toole
March 28, 2025
Came in for a couple of new tires and a service engine light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. More
Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Steve Desimone, Tom O'Toole
February 11, 2025
Professional and polite, timely service. Clean waiting area. Everything explained and detailed invoice. Great service Clean waiting area. Everything explained and detailed invoice. Great service More
Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Tom O'Toole
January 20, 2025
Evaluated a damaged car for insurance claim. They were very professional and efficient. Highly recommned. They were very professional and efficient. Highly recommned. More
Other Employees Tagged: Trevor Davis
January 11, 2025
The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More
Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Tom O'Toole
January 08, 2025
Beside communication that was poor, everything else went well. My car was fixed as expected! well. My car was fixed as expected! More
Other Employees Tagged: Allen Boisvert, Robert Webb
December 16, 2024
Had some minor repair work done which was completed as good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only part that needed replacement was a corroded aluminum tube. So, happy with their work and their service skill. More
Other Employees Tagged: Trevor
December 16, 2024
Located in Acton, MA, this service center is a drive for us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though th us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though they are doing you a favor even for a necessary service! The team at Colonial is not like that at all. I especially thought the body shop repair manager was kind and a straight shooter. On the "needs a bit more attention front," when we arrived to pick up the car, being told all of the work was complete, we noticed the damage to the interior of the car was not repaired requiring a second trip to and fro to Acton. Also we had the car detailed ($300.00!) and there were several places in the intereior, rear bumper and storage area in back that had not been cleaned. We werre given a price adjustment for this lapse, but it seems like doing a thorough job is probably the standard. Just a bit of feedback, we are well pleased with the repairs. Many thanks. More
Other Employees Tagged: Allen Boisvert
December 13, 2024
The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More
Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Robyn Burst , Tom O'Toole

