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Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai

Mustapha Bernannou | Page 5

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.6
88 Reviews
4.6

88 Reviews

Write a Review

88 Reviews of Mustapha Bernannou

April 05, 2023

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Employee Rating

Mustapha B has amazing customer service! And helped me purchase a car with patience! I appreciate it More

by Mary67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 06, 2023

Universal Hyundai responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2023

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Employee Rating

Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola, Michael Hernandez , Luis Arevalo, darrin diaz, Errol Gillette, Nick Gomez

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Mar 05, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 03, 2022

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Employee Rating

Had a very large selection of SUV'S. Had some with minimum extras, some with everything and of course just the right amount of bells and whistles. Very happy with my Tucson 2023! I'm alr More

by sjournigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Nick Gomez

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Dec 04, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 02, 2022

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Employee Rating

They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Ramces Rivera, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Nick Gomez, Marco

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Dec 04, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 03, 2022

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Employee Rating

Great sales person. very professional will recommend. To other ones. I was there for two Hours only. More

by MARIA reynoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Terry

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Nov 07, 2022

Universal Hyundai responded

Maria, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Nov 07, 2022

MARIA reynoso responded

Thank very happy.

August 25, 2022

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Employee Rating

The salesman was very professional and courteous. They treated us like VIP. I will recommend Mustapha to all my friends and family. More

by CARLOS66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , Robert Redford

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Aug 26, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mustapha delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 29, 2022

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Employee Rating

It did take a very long time to get a decision about my car and of a new car More

by COLLEEN19722003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Simo Bassi, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Yadriel Morales

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Jun 30, 2022

Universal Hyundai responded

Colleen, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 26, 2022

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Employee Rating

Everyone was so nice and helpful and try to make you feel comfortable And also happy to make the best deal More

by LINAU18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

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Jun 27, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Dealership Rating
Employee Rating

Thank you for my new car! Everything was great. Thank you Michael and Thank you Jonathan More

by JSVK7091
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola, Michael Hernandez , Luis Arevalo, darrin diaz, Errol Gillette, Jonathan Writtenberry

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Jun 27, 2022

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 09, 2022

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Employee Rating

I give you guys a 10 Very courteous very clean very caring thank you for your fast service and delivery More

by RAYALEMANSR56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Jun 10, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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