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Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai
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Mustapha Bernannou | Page 4

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
72 Reviews
4.8

72 Reviews

Write a Review

72 Reviews of Mustapha Bernannou

June 29, 2022

Dealership Rating
Employee Rating

It did take a very long time to get a decision about my car and of a new car More

by COLLEEN19722003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Simo Bassi, Brian Cortes, Jennifer Cacciola, Errol Gillette , Luis Arevalo, Yadriel Morales

Helpful 1
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Jun 30, 2022

Universal Hyundai responded

Colleen, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 26, 2022

Dealership Rating
Employee Rating

Everyone was so nice and helpful and try to make you feel comfortable And also happy to make the best deal More

by LINAU18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

Helpful
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Jun 27, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Dealership Rating
Employee Rating

Thank you for my new car! Everything was great. Thank you Michael and Thank you Jonathan More

by JSVK7091
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola, Errol Gillette, Michael Hernandez , Luis Arevalo, Jonathan Writtenberry

Helpful
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Jun 27, 2022

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 09, 2022

Dealership Rating
Employee Rating

I give you guys a 10 Very courteous very clean very caring thank you for your fast service and delivery More

by RAYALEMANSR56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Helpful
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Jun 10, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 07, 2022

Dealership Rating
Employee Rating

Great experience with each department. The vendor super nice and was working hard to get what I want and need. More

by ISA.IAN0811
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Helpful
Report | Print
Apr 08, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 05, 2022

Dealership Rating
Employee Rating

Best car buying experience ever. Would recommend Universal Hyundai to everyone. Go see Giovanni, Moustafa & Billy King!!! More

by MSALEJANDRO001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy King

Helpful
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Mar 07, 2022

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 05, 2022

Dealership Rating
Employee Rating

Mustafa provided great customer service and is always here to help others find the car that is right for you. More

by Ashley E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Simo Bassi

Helpful
Report | Print
Mar 07, 2022

Universal Hyundai responded

Thank you so much, Ashley, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 27, 2022

Dealership Rating
Employee Rating

No recibí un trato apropiado desde q entre al dealer. Preguntamos por un vehículo en específico y no nos dieron información. Si no llega a ser por el vendedor que nos atendio, nos atendió muy profesi More

by LUISITILLO67
Customer Service
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Mar 16, 2022

Universal Hyundai responded

Muchas gracias por compartir tu experiencia con nosotros. Nuestro objetivo es brindarles a todos el mejor servicio posible y nos encantaría hablar sobre esto con usted y ver cómo podemos arreglar la situación. Por favor, póngase en contacto conmigo directamente con más detalles y estaré encantada de ayudarle. Qué tengas un lindo día. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 19, 2022

Dealership Rating
Employee Rating

Very nice customer service! !! Mustapha B. Is a very attentive salesperson. Thanks so much for taking care of my purchase experience!!!! More

by CAMBEL7777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 20, 2022

Universal Hyundai responded

Thank you for your review and kind words for Mustapha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 31, 2021

Dealership Rating
Employee Rating

Excellent service excellent personal very courteous, clean, fast with all the process, and the seller was great More

by MHOMAR291590
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Nick Gomez, Brian Cortes, Jennifer Cacciola, Errol Gillette , Luis Arevalo, Jose Barbastefano

Helpful
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Jan 01, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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