Nate McGhee | Page 6

Very prompt, everyone is polite I have no concerns. all good Good Wi-Fi would be nice all good Good Wi-Fi would be nice More

by ROBERT-MULVEY Verified Customer Verified Customer

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Professional, courteous, efficient, timely service. Informative as to what needs done and what finish time may be. Informative as to what needs done and what finish time may be. More

by YETRACAIN Verified Customer Verified Customer

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I have been with my dealership from 1996 til Now (2022). All the staff here is awesome. Thank you staff for everything you all do. Jerine Rasheed 💜 All the staff here is awesome. Thank you staff for everything you all do. Jerine Rasheed 💜 More

by AKINGKID1 Verified Customer Verified Customer

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i brought in my 5 month old rav 4 due to warning lights. they told me it was due to rodents eating my wiring and it was not covered by my extended warranty and would cost me around 10000 dollars. i think wh they told me it was due to rodents eating my wiring and it was not covered by my extended warranty and would cost me around 10000 dollars. i think what really got me mad is when they said this happens very often. if it happens often why dont they do something to prevent it? also all the nice people that were there when i purchased the car "my 3rd" from there were no where to be found More

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Nate took the car in and had the oil changed without an appointment. Oil change service was done in promised time with free safety inspection. I have always enjoyed working with OakBrook Toyota. appointment. Oil change service was done in promised time with free safety inspection. I have always enjoyed working with OakBrook Toyota. More

by SCAFOLD Verified Customer Verified Customer

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Cancel all my appointments, I hate Toyota. Keep my appointments canceled or I'll continue with your bad reviews. Leave me alone. That is all appointments canceled or I'll continue with your bad reviews. Leave me alone. That is all More

by SHADOW140 Verified Customer Verified Customer

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Fast service, i did not wait to long for my vehicle to be serviced. They were able to provide a great body shop for me to fix my truck. serviced. They were able to provide a great body shop for me to fix my truck. More

by MATINEZ.JOSE50 Verified Customer Verified Customer

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Great customer service and friendly staff. Took care of all issues in a timely manner. Would definitely bring back my car for them to work on. all issues in a timely manner. Would definitely bring back my car for them to work on. More

by David Verified Customer Verified Customer

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I really love this dealership and service department. I have purchased three Land Cruises from them through the years and never have taken them anywhere else for service. My last service appointment was n have purchased three Land Cruises from them through the years and never have taken them anywhere else for service. My last service appointment was not a good experience at all because of the service advisor (K.T) but I will not let one bad experience change my impression of the entire dealership. I hate it when people (K.T.) act put-out or stupid when asked to just do their jobs. So sorry that it upsets you having to get off your stool for a moment and help me. I asked K.T. to complete the service log page in my Toyota book and he actually looked at me then down at the book and back at me and asked, “What do you want me to do?” I thought this guy is kidding. My initial thought was to ask him if he was 1. Lazy, 2. Stupid, 3. Ignorant, or 4. A combination of 1, 2, and 3. But I took the high road and said well just complete the log page with the date, mileage, and check box of the service performed; just like the 20 previous log pages were completed by your coworkers through the years. (By the way, in over 20 years, no one from Oakbrook Toyota ever responded in such a way to me.) In response to that K.T. turned to his computer and said to give him a few minutes as he had things to enter. What a bad attitude. I said it was no problem and take your time. After five minutes of making me wait he scribbled the date and mileage on the page but did not mark the checkboxes. What a great employee this guy is, right? In my opinion he might be the one bad apple at a great organization. The total opposite of Nate, Leon, and John, who are absolutely terrific guys. I wish Vic all the luck in the world having to manage K.T. You got your work cut out for you Vic. More

by The Big Land Cruiser Verified Customer Verified Customer

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Always a top notch service. Nate McGhee is an excellent service advisor. I would not go anywhere for service. I’ve been coming to Oakbrook Toyota for a long time. service advisor. I would not go anywhere for service. I’ve been coming to Oakbrook Toyota for a long time. More

by JOMELISA99 Verified Customer Verified Customer

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