Nathan Spencer

My sales/service rep is outstanding! Talked me through what was needed now and future; made the process quick! Loaner car was available and the process was fast. Looking to purchase anot Talked me through what was needed now and future; made the process quick! Loaner car was available and the process was fast. Looking to purchase another Lexus; wouldn’t dream of buying a different brand! More

by JENNEROSS11 Verified Customer Verified Customer

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Kevin does a great job. Attentive to all our needs. Very professional. Dealership is a great facility Attentive to all our needs. Very professional. Dealership is a great facility More

by GUY_COLE Verified Customer Verified Customer

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Excellent customer service from the time I arrived. Keep up the good work. Stephan R. Douglas , CEO Douglas & Associates Realty .douglasandassociatesrealty.com Keep up the good work. Stephan R. Douglas , CEO Douglas & Associates Realty .douglasandassociatesrealty.com More

by srdrealtor Verified Customer Verified Customer

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Gracious. Attentive. Professional. Lexus customer service has always been next level. Like their cars. Highly recommended! Attentive. Professional. Lexus customer service has always been next level. Like their cars. Highly recommended! More

by felix.banadera Verified Customer Verified Customer

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Very pleasant to work with. Very clean environment. Hope their assessment of why car didn’t start is correct— starter fob wearing out—get a new one. Wish they had told me how Very clean environment. Hope their assessment of why car didn’t start is correct— starter fob wearing out—get a new one. Wish they had told me how/where to do that! More

by martialt0110 Verified Customer Verified Customer

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Fantastic customer service. Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service don Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service done to their vehicles. First class second to none. More

by prepet7 Verified Customer Verified Customer

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One of the service tech couldn’t figure it very common problem in Lexus has. It had was malfunction it took weeks to figure it out. They told me I need to replace all my fuel injectors Parts alone were problem in Lexus has. It had was malfunction it took weeks to figure it out. They told me I need to replace all my fuel injectors Parts alone were 3000 plus another 1200 in labor. Then I had car back then same light came back three days later. Then I took it back they said it was evaporative circulation valve needed to replace. It cost another 236 dollars. I think they ripped me off knowing what was the main cause to light on the dash. So basically they replaced good fuel injectors Parts alone that doesn’t need replacing. Then go in and pay another 236. This is very bad business practice. Next time I’m taking to another local mechanic. It’s not worth spending 4 five grand for a repair that is not needed. They didn’t apologize either. I bought Lexus for a reason. Reliability. More

by Lg & Honda battery factory automation Robotics Verified Customer Verified Customer

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Did not talk to her… either on drop off or pick up. I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the servi I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the service .. just here’s the bill. I was a little surprised. Not enough to keep me away. More

by kquilts23 Verified Customer Verified Customer

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Nathan was right with me. Very professional and personable Going to the Lexus dealership is always a pleasent experience because of the people. Josh the customer person helpe Very professional and personable Going to the Lexus dealership is always a pleasent experience because of the people. Josh the customer person helped us to my car and was funny and helpful 🤩 More

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Great service and a very good rep. Thank you Nathan looking forward to our next meeting. Thank you Nathan looking forward to our next meeting. More

by ESEYMOUR267 Verified Customer Verified Customer

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