Anyone I have had contact with at Germain Lexus of Easton
has always been courteous, friendly and helpful. During a recent visit to the service department the service advisor, assigned to me, was at lunch wh
has always been courteous, friendly and helpful. During a recent visit to the service department the service advisor, assigned to me, was at lunch when I arrived for my appointment. I did not have to wait for his return because Nathan Spencer came to let me know he was going to get the paperwork started. He took care of everything and I was on my way in a short period of time. I appreciated his efficiency in providing such good customer service.
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by Etoille
Service Price Transparency
Excellent trustworthy service!
I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300).
I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300).
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by FLY_BOY2015
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2025 -
Germain Lexus of Easton responded
Thank you for your loyalty and trust in Germain Lexus of Easton since 2001! We're delighted to hear about your positive experiences with our service. We look forward to continuing to serve you well into the future!
Comprehensive review, professional work, excellent
service, very helpful service professional (Nathan), done on time work
service, very helpful service professional (Nathan), done on time work
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by BJWATHENS
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Germain Lexus of Easton responded
Thank you for the fantastic feedback! We're delighted to hear Nathan and our team at Germain Lexus of Easton provided excellent service. We appreciate your support!
Clean, friendly and service was completed when promised.
The car wash was a bonus. Service rep was friendly.
The car wash was a bonus. Service rep was friendly.
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by lgatterdam
Verified Customer
Verified Customer
Jun 12, 2025 -
Germain Lexus of Easton responded
We're delighted to hear that you had a positive experience with our team at Germain Lexus of Easton! It's great to know the service met your expectations and that you enjoyed the car wash bonus. Thank you for choosing us!
My Service experience was efficient and everyone in the
dealership was friendly, knowledgeable and helpful.
dealership was friendly, knowledgeable and helpful.
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by Stacy_morris
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Germain Lexus of Easton responded
Stacy, we're delighted to hear about your positive service experience at Germain Lexus of Easton! Our team is always here to help and make sure everything runs smoothly. Thanks for sharing!
Great service from checking in to picking up.
Loaner was great. They made sure to show me new technology in the loaner before I left.
Loaner was great. They made sure to show me new technology in the loaner before I left.
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by Susan
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Germain Lexus of Easton responded
Susan, we're delighted to hear you had a great experience with our team at Germain Lexus of Easton! It's wonderful that the loaner and new technology were helpful. Thanks for sharing your feedback!
First, I'm greeted as soon as I pull my car into the
service center. I am updated before work is started on my car and when it is completed. I appreciate the communication before and during my car being
service center. I am updated before work is started on my car and when it is completed. I appreciate the communication before and during my car being serviced.
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by MGREENE702
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your experience with Germain Lexus of Easton! We're delighted to hear that our team kept you well-informed throughout the service process. We look forward to assisting you in the future!
I have been dealing with Germain Lexus and have NEVER had
any issues. All work has been done on a timely manner and staff has been excellent.
any issues. All work has been done on a timely manner and staff has been excellent.
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by SISTERBYRD
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Germain Lexus of Easton responded
We're delighted to hear that you've consistently had a positive experience with us at Germain Lexus of Easton. Thank you for your kind words and continued trust in our team!
Everyone is professional, keep you informed, and I know
my car is getting great care.
my car is getting great care.
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by Jess13
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Germain Lexus of Easton responded
Thank you, Jess. We look forward to seeing you again at Germain Lexus of Easton!
Friendly staff, well organized and welcoming.
It also smells good and very clean. I had a nice experience.
It also smells good and very clean. I had a nice experience.
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by kcarpenter1974
Service Price Transparency
May 05, 2025 -
Germain Lexus of Easton responded
We're delighted to hear you had a pleasant experience with our friendly and organized team at Germain Lexus of Easton. Thank you for your kind words, and we look forward to welcoming you back soon!
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