Nathan Spencer
Nathan Spencer at Germain Lexus of Easton

Nathan Spencer | Page 7

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
103 Reviews
4.9

103 Reviews

Write a Review

103 Reviews of Nathan Spencer

September 04, 2025

Dealership Rating
Employee Rating

Perfect service fast friendly went above and beyond what was expected out of them enjoy experience More

by Jamarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Germain Lexus of Easton responded

Thank you, Jamarr, for stopping by to leave Germain Lexus of Easton a wonderful review!

September 01, 2025

Dealership Rating
Employee Rating

Exceptionally friendly and professional service with frequent communications while you’re waiting for your service to be completed. More

by TRICIAVILLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Sep 02, 2025

Germain Lexus of Easton responded

Thank you for sharing your positive review of our team! We appreciate your business and hope to see you again at Germain Lexus of Easton.

August 30, 2025

Dealership Rating
Employee Rating

The service department is excellent, I like the one on one service. 5 star service! More

by DEBNISLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Deb!

August 29, 2025

Dealership Rating
Employee Rating

Very through, quick service, keeps customer well informed, not pushy when it comes to additional services, friendly, great environment to wait in More

by KIM.FULLEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Germain Lexus of Easton responded

Thank you, Kim! It was our pleasure to assist you here at Germain Lexus of Easton. It means a lot to hear that our team made your service experience so seamless and enjoyable. See you next time!

August 28, 2025

Dealership Rating
Employee Rating

kind people and beautiful place for a service. service is quick and professional, keep everything transparent More

by jason liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hutchins

Aug 29, 2025

Germain Lexus of Easton responded

Hi Jason! It's great to hear from you—thank you for choosing the Germain Lexus of Easton team and sharing your experience. We look forward to your next visit! Safe travels!

August 28, 2025

Dealership Rating
Employee Rating

The person who described what our car needed was very clear. He had to come back several times but it all worked out. More

by KARIANS
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Aug 29, 2025

Germain Lexus of Easton responded

We are happy to hear everything got worked out—the Germain Lexus of Easton team is here if you need anything else!

August 27, 2025

Dealership Rating
Employee Rating

Work done on my rx was satisfactory. Exit experience: No explanation as to probable cause and what conditions might have caused this incident. More

by Josephgcoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Germain Lexus of Easton responded

I'm glad to hear the work on your vehicle was satisfactory, but I apologize for any lack of communication regarding the cause and conditions of the incident. We strive to provide thorough explanations and ensure our customers are well-informed. If you have further questions or need clarification, please feel free to reach out. Thank you, Grant Garrison - Service Manager - (614) 383-4177

August 27, 2025

Dealership Rating
Employee Rating

Great service department! Fixed my car problem in a timely manner. Offered me a car while waiting but I just relaxed in their very comfortable waiting room. More

by Becky
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JB Woodring , Jeremy Vaske

Aug 27, 2025

Germain Lexus of Easton responded

Thank you for the wonderful review, Becky! We appreciate your business and we appreciate you being a Germain Lexus of Easton customer. See you next time!

August 26, 2025

Dealership Rating
Employee Rating

Staff were professional, friendly, and helpful. The service writer was prompt, answered my questions on both ends of the car servicing. The waiting area was clean, comfortable, and asthecally pleas More

by CCPURDIE2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Germain Lexus of Easton responded

We're happy to hear that our team made your visit so positive from start to finish. Thank you for choosing Germain Lexus of Easton and for sharing your experience. We look forward to serving you again!

August 18, 2025

Dealership Rating
Employee Rating

My sales/service rep is outstanding! Talked me through what was needed now and future; made the process quick! Loaner car was available and the process was fast. Looking to purchase anot More

by JENNEROSS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Germain Lexus of Easton responded

Thank you for sharing your feedback about your sales/service representative! We wish you many safe, happy miles ahead, and we look forward to welcoming you back to Germain Lexus of Easton Sales & Service when you're ready for your next Lexus!

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