Neil Giles | Page 8

We want to say a big thank you to Neil, Scott and Robert at the Ferman New Port Richey dealership. This is our second purchase of a vehicle with them, not including two other vehicles purchased by our other at the Ferman New Port Richey dealership. This is our second purchase of a vehicle with them, not including two other vehicles purchased by our other family members. We again had a great experience, got a reasonable price for our trade, and felt comfortable with our purchase. They treat us like family, and we will always come back to this dealership for any future purchases. More

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My experience was very Pleasant , Neil was an excellent salesman and found me the?? exact Jeep I wanted. salesman and found me the?? exact Jeep I wanted. More

by billmac5100 Verified Customer Verified Customer

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My husband and I recently purchased a 2023 RAM TRX from Ferman Chrysler Jeep Dodge RAM of New Port Richey and we were thoroughly impressed by the quality of service we received. The staff was welcoming and Ferman Chrysler Jeep Dodge RAM of New Port Richey and we were thoroughly impressed by the quality of service we received. The staff was welcoming and knowledgeable, especially our salesperson Neil, who helped us find the perfect truck without any pressure. I was also impressed with the Business Manager, Scott Poth, who stayed with us well past closing time to ensure all the paperwork was completed so we could come home with our new truck the same day. Scott walked us through all our warranty options, financing costs, etc. and made sure we were comfortable with each step of the process. Aside from the staff, the dealership itself offered a wide selection of new and used vehicles and transparent pricing, making the buying process smooth and straightforward. I appreciated the efficiency and professionalism throughout, from test driving to finalizing the deal. Ferman Chrysler Jeep Dodge RAM of New Port Richey has earned our trust and recommendation for anyone looking for a hassle-free car buying experience. More

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The text messages were fast furious and helped make this an easier process. Neil helped Mike when my schedule messed it up and they were a great team. As a former owner of a ford dealership I can say these an easier process. Neil helped Mike when my schedule messed it up and they were a great team. As a former owner of a ford dealership I can say these professionals knew how to get what we all wanted in a timely manner. The family owned Ferman Auto Group was a pleasure to work with. More

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Wonderful staff. Communication, even after purchase is incredible. Very happy with my purchase Neil is fantastic and goes out of his way to help Communication, even after purchase is incredible. Very happy with my purchase Neil is fantastic and goes out of his way to help More

by adampalosky Verified Customer Verified Customer

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Great experience. Neil is a very knowledgeable dealer. He made the buying process easy and comfortable. The finance department was top notch. The Ferman team is incred Neil is a very knowledgeable dealer. He made the buying process easy and comfortable. The finance department was top notch. The Ferman team is incredible. More

by bigwavellc Verified Customer Verified Customer

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Neil was awesome from start finish. We couldn’t find the car that we wanted and he sat down with us twice and went through all of the cars and ordered exactly what we wanted. He kept us We couldn’t find the car that we wanted and he sat down with us twice and went through all of the cars and ordered exactly what we wanted. He kept us up-to-date constantly with the update of the car that we ordered he even took a live video of my car when it arrived on the dealership. He had it washed and cleaned and had the front windows tinted for me. He went over everything in the car and set all of my settings to where I wanted them and showed me all of the controls. I had a couple questions after I received the car. I text him, and he replied immediately, and answered all of my questions. Neil is a 10 More

by Morelock Verified Customer Verified Customer

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Before I made the purchase of the new vehicle communication was great, everyone was great but after the purchase was done, I asked everyone I dealt with a question like the day after and I made a communication was great, everyone was great but after the purchase was done, I asked everyone I dealt with a question like the day after and I made a request that I was willing to pay for but til this day no one has answered yet. My business is taking off, and I’m actually in need of another vehicle very soon, by the first week February but unfortunately I am not sure I want to return to this dealer. I would say that they need to improve on their customer service. I’m a salesman and I have generated so much repeat business just from being responsive to customers I’ve sold to. More

by besafeflorida Verified Customer Verified Customer

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Excellent place and very welcoming! Super great to work with and they spent time going over the vehicle and options as well. I would definitely do business again with them! Super great to work with and they spent time going over the vehicle and options as well. I would definitely do business again with them! More

by craigchudnow Verified Customer Verified Customer

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Very friendly and quick to serve us when we got there. Neil is a good dude. Enjoyed working with him. Scott was also very friendly and easy to work with. He is an Ohio state fan and that’s unfortunate but Neil is a good dude. Enjoyed working with him. Scott was also very friendly and easy to work with. He is an Ohio state fan and that’s unfortunate but hey we can’t all be perfect:) More

by jarrettdrake2 Verified Customer Verified Customer

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