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Nick Rose

Overview Reviews (86)

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Nick Rose

Nick Rose | Page 4

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

86 Reviews

Overview Reviews (86)

4.6

86 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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86 Reviews of Nick Rose

January 27, 2025

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Employee Rating

The Jim Ellis experience was phenomenal. After several months of working through them for a GM warranty issue that Tom and Nick in service just couldn’t resolve- GM parts supply problem- I h After several months of working through them for a GM warranty issue that Tom and Nick in service just couldn’t resolve- GM parts supply problem- I had no choice but to purchase a vehicle. Chris; my sales guy, heard exactly what I was up against and helped me find a great new car. With everyone there at the MOG location- I finally had a vehicle after 6 long months of a GM nightmare. Thank you to everyone involved! More

by NKAZSMER

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Craig Ebel , Joe Marengo, Tom Floystrap (service) and Christopher Reyes (sales)

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Jan 31, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

December 19, 2024

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Professional people that are friendly and do a great service job! Highly recommend to anyone looking for car work. service job! Highly recommend to anyone looking for car work. More

by avermil6

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Dec 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 04, 2024

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On Monday, December 2, 2024, I went in with a flat tire and received prompt, professional service. and received prompt, professional service. More

by mnourie

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kevin

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Dec 06, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 02, 2024

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Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

by BUTCH623

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: James Stecker , Ron Gay

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Dec 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

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Friendly service, very knowledgeable and attentative. Will ask for her again on my next visit Will ask for her again on my next visit More

by JEFFAMORRISON

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Toole

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Nov 27, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Melissa Toole, Charles Prayor, Tom Floystrop , Rina Centeno, Ron Gay, Anna Rogers, Kim South

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Nov 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2024

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The worst customer service experience I have ever had with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damage with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damaged another part of it during the replacement! More

by Zspahr

Verified Customer

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Recommend Dealer

Other Employees Tagged: Charles Prayor

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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

November 01, 2024

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Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More

by Guilbeauty97

Verified Customer

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Recommend Dealer

Other Employees Tagged: James Stecker, Christie Ledbetter, Melissa Toole, Charles Prayor, Tom Floystrop , Rina Centeno, Ron Gay, Anna Rogers, Kim South

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Nov 15, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

October 30, 2024

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I have a 2016 Denali XL. This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the last eight years. I highly recommend them. More

by HKITCHENS

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Nov 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 29, 2024

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It was a slow start. finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis More

by Mslori

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Nov 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!