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Nick Salerno
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325 Reviews
325 Reviews
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325 Reviews of Nick Salerno
May 03, 2017
WONDERFUL CUSTOMER SERVICE John McGraw makes sure the buying experience is very simple and honest. I have purchased my last 6 cars from Honda Universe feeling confident I will g John McGraw makes sure the buying experience is very simple and honest. I have purchased my last 6 cars from Honda Universe feeling confident I will get the best possible deal. John always checks with me to make sure that everything went well. This dealership, unlike other dealerships, does not put any pressure on me. They take the time to ensure I get exactly what I need in a vehicle. Rahsaan is very caring and made sure I knew how every feature that came with the vehicle worked. More
by mikemarz62
Other Employees Tagged: John McGraw, Rahsaan Jones
Helpful 
March 12, 2017
Amazing Experience From start to finish, this dealership was amazing. From sales, to finance, to all of the support staff, each and every member of their team was profes From start to finish, this dealership was amazing. From sales, to finance, to all of the support staff, each and every member of their team was professional and courteous, and went above and beyond to make our experience wonderful. I would recommend this dealer again and again and plan to use them in the future when we are ready to buy our next Honda. More
by ElaineH229
Other Employees Tagged: Samantha Ferraro, James Frederick, Nabil Ghoniem, Jasmin Leming, Katelin O'Connor, Brian Lipman, Lonnie Sherry
March 04, 2017
An excellent car buying experience! Headed here after getting the runaround from a nearby dealer of different manufacturer. The Honda Universe staff were knowledgable, professional, frie Headed here after getting the runaround from a nearby dealer of different manufacturer. The Honda Universe staff were knowledgable, professional, friendly, and very dedicated to my customer needs. The core of this experience was salesman Peter Oteis. He heard what my needs were, and worked diligently to meet them. I can't say enough about his great help and cordiality. Following my primary dealings with Pete, everybody involved has been tremendous. Folks like Kevin Brooks in finance, who was pleasant and informative in walking me through my options. Also manager Nick Salerno, who emailed me a post-sale thank you, and on a subsequent visit, personally assured me of his availability to ensure the excellent service will continue. By way of a specific example of their service, two weeks after my purchase, I went in to pick up my new license plates. Since I had just had hip surgery, I was unable to put the new plates on myself. It was Pete's day off, but a different salesman named Carlos overheard my help request to Marie, the receptionist. He quickly smiled and offered to run outside and attach them for me. That's been typical of the experience with all those I've encountered. As for the car itself, I ended up with a terrific CR-V. It fits my personality and active lifestyle perfectly. I recommend this dealership and vehicle to anyone who is interested. My advice is that if you're looking for a car, consider a Honda and buy it here. (On a side note, my wife and daughter both have recent year Honda Civics, bought at different locations and states - they both love their cars as well.) More
by Rick
Other Employees Tagged: Kevin Brooks, Peter Oteis
January 14, 2017
This dealership has gone above and beyond for me!! Ive been purchasing cars for a lot of years....The sales people Tomas Gonzalez and sales manager Nick Salnero really worked hard to help me..they were Ive been purchasing cars for a lot of years....The sales people Tomas Gonzalez and sales manager Nick Salnero really worked hard to help me..they were honest and made a hard situation much easier for me.. Kevin Brooks the finance manager was great as well..he really did his best to make this deal work...I felt like i didnt have to negotiate the deal...all the options were laid in front of me...it was my choice...I had done my homework and knew they were telling the truth...Thanks guys ! More
by charles barker
Other Employees Tagged: Kevin Brooks, Tomas Gonzalez, Aimee Herbert, Jasmin Leming
November 28, 2016
Accomodating The team we worked with made our slightly complex deal happen. They took the stress out of car buying. Other dealers make promises they don't keep. The team we worked with made our slightly complex deal happen. They took the stress out of car buying. Other dealers make promises they don't keep. Honda Universe delivered. More
by Enjoyingourride
Other Employees Tagged: Kevin Brooks, Kyle Crawley
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