Nik Novotny
Nik Novotny at Luther Kia of Inver Grove

Nik Novotny | Page 21

Service Advisor

Luther Kia of Inver Grove

1470 50th Street East
Inver Grove Heights, MN 55077

4.7
287 Reviews
4.7

287 Reviews

Write a Review

287 Reviews of Nik Novotny

April 03, 2018

Dealership Rating
Employee Rating

Always get the best service here I always get the best service here. Since the day I purchased my vehicle here it is the only place I have had it serviced. I never feel that service More

by SZACHMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 04, 2018

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you find our team to be friendly and you don't feel oversold. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Dealership Rating
Employee Rating

GO LUTHER NISSAN INVERGROVE Well, as usual the job seems to be done very good. I didn't ask for the rear wiper to be repaired. But it needed it. I didn't want to get in an argume More

by OLLIEKAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wagner

Apr 04, 2018

Luther Kia of Inver Grove responded

Thank you for your feedback. We are pleased that you have found your experiences to be courteous at Luther Nissan when visiting for service. Have a wonderful day! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Dealership Rating
Employee Rating

Better Than Kia White Bear Lake Service Members were courteous and professional. The facility was well kept and clean. I would rather drive the extra miles to this location than go t More

by yer.vang062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2018

Luther Kia of Inver Grove responded

We really appreciate you driving further to have your vehicle serviced with us. It means alot! We are so pleased you find our service team to be professional and courteous. It's great to hear! Have a super day and come see us again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 30, 2018

Dealership Rating
Employee Rating

Excellent customer service, ease of scheduling, minimal wait I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in More

by krisswitzer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! It's great to hear that the service and parts department were knowledgeable and expedient when serving you recently. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 30, 2018

Dealership Rating
Employee Rating

I only go here! Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without nee More

by trisha.livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Luther Kia of Inver Grove responded

Hi Trisha! Feel free to come and visit any time! We appreciate your kind words and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Dealership Rating
Employee Rating

Awesome Customer Service😊 I had a airbag recall for my Nissan Versa. Luther Nissan overed me the use of a 2018 Altima, until my part arrived. I ended up using the car for almo More

by redsuccess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Brink , Not sure if her name... she helped me sign paperwork

Mar 29, 2018

Luther Kia of Inver Grove responded

Thank you for sharing your experience at Luther Nissan Kia. Excellent customer service is what we strive for every day and we are so glad we achieved that with you! Thank you for your recommendations. We look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 16, 2018

Dealership Rating
Employee Rating

Quick, greatly service Came for my 25,000 miles check. All came out great, needed new air filter, it was done in minimal wait time. Very happy with staff. Will continue More

by AJ467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Bistodeau , The cashier is always great. Im horrible with names but she is great.

Mar 22, 2018

Luther Kia of Inver Grove responded

We appreciate the feedback! As well as your vote of confidence. On behalf of Adam, Nik and the rest of the service team, "Thank You" again for your business! We look forward to working with you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 04, 2018

Dealership Rating
Employee Rating

Great service!! Fantastic service from every member of the service team!! They went above and beyond servicing my vehicle. They found parts, offered me a loaner vehi More

by JEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2018

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you found the entire team to have provided 5 star service! We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

November 23, 2017

Dealership Rating
Employee Rating

Good customer service You're awesome Scott Holerud. My experience with you is exceptional, compare to Morries dealership. You're ready to work with me at all cause to get m More

by Rebecca Onayiga-Jolaoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2017

Luther Kia of Inver Grove responded

Thank you so much for the kind review! We are so glad Scott, Brian, Craig and Nik, could make your buying experience with us a great one. We look forward to continuing our relationship with you in our service department when your car is ready for an oil change. (Your first one is free!) Thank you for being a Luther Nissan Kia customer! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 13, 2017

Dealership Rating
Employee Rating

Awesome dealership to work with We purchased a used vehicle. Their 1 mo./1500 mile guarantee is great..the kind of peace of mind you want when buying a used car. More

by Beth Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Brink , Phil Worthing

Jan 16, 2017

Luther Kia of Inver Grove responded

Thank you, Beth, for your vote of confidence! We are pleased that Nik, Craig, and Phil provided great service and peace of mind during your vehicle purchase. Thank you for choosing Luther Nissan Kia. We look forward to continuing our relationship with you in our service department when your car is ready for an oil change. (Your first one is free!) We wish you many happy miles in your Kia Optima! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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