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Nobu Damon

Overview Reviews (170)

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Nobu Damon

Nobu Damon | Page 16

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6

170 Reviews

Overview Reviews (170)

4.6

170 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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170 Reviews of Nobu Damon

April 05, 2025

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Employee Rating

As always, Nobu made me feel like a valued customer, heard my concerns and he is one of the many reasons we have purchased so many cars over the years from Mark Christopher. heard my concerns and he is one of the many reasons we have purchased so many cars over the years from Mark Christopher. More

by suzanne7

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Julie Escobar

Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you so much, Suzanne, for your wonderful review! We're thrilled to hear that Nobu consistently makes you feel valued and addresses your concerns. It means a lot to us that you choose Mark Christopher Auto Center for your car purchases over the years. We look forward to assisting you with your next vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

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Chelsea was great. She has helped me many times and every time she has been great! She has helped me many times and every time she has been great! More

by summer

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose

Apr 05, 2025 -

Mark Christopher Auto Center responded

Thank you, Summer, for your kind words! We're thrilled to hear that Chelsea has consistently provided you with excellent service at Mark Christopher Auto Center. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 28, 2025

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Chelsea was Amazing! professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. More

by FREE25LAST

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose

Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We’re thrilled to hear you had an amazing experience at Mark Christopher Auto Center. Our team takes pride in providing professional and respectful service, and your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2025

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The service writers are the best. They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experie They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experience was awful. Their response to updates was “when we plug it in we’ll see what the computer says” I like Nobu and Chelsea. Their approach to customers is respectful and professional. More

by Corey

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose

Mar 27, 2025 -

Mark Christopher Auto Center responded

Thank you, Corey, for your fantastic review! We're thrilled to hear that our service writers were able to provide you knowledgeable assistance concerning the LYRIQ. At Mark Christopher Auto Center, we strive to provide respectful and professional service, and it’s great to know that Nobu and Chelsea made a positive impact on your experience. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2025

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The service representatives were courteous and addressed my concerns. The service was performed quickly. The waiting room was very nice. my concerns. The service was performed quickly. The waiting room was very nice. More

by dlsanders

Verified Customer

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Recommend Dealer

Yes

March 16, 2025

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The work done was the replacement of the transmission harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it when I checked the car in. I got my vehicle back and I went to an independent shop 2 days later to have the catalytic checked. It was raised up on a lift and they clearly saw a fuel leak around the gas tank and showed it to me. I called Nobu to find out why the mechanic didn't inform him of this since it is a safety issue. I don't blame Nobu with this since he doesn't necessarily go under the vehicle. I am disappointed that the mechanic didn't say anything about it because the leak was pretty obvious. Regards, Ariel More

by CRESPOASN4

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Recommend Dealer

Mar 18, 2025 -

Mark Christopher Auto Center responded

Thank you, Ariel, for sharing your experience with us. I understand your concerns regarding the fuel leak and the lack of communication about it. At Mark Christopher Auto Center, we prioritize safety and thorough inspections. Your feedback is vital in helping us improve our services. If you'd like to discuss this further, please feel free to contact me directly. I appreciate your input and look forward to resolving any issues. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2025

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Cadillac repar department was very helpful and finished all my repairs when they said they would Thank Cadillac all my repairs when they said they would Thank Cadillac More

by mrdl115

Verified Customer

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Recommend Dealer

Yes

Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your 5-star review! We’re thrilled to hear that our team at Mark Christopher Auto Center was able to assist you with your Cadillac repairs and that everything was completed on time. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2025

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Mark Christopher was charging us $1825 for what they came up with being wrong on my car and we got the job done elsewhere for $260 including the part!!!! And they discovered what Mark Christopher claimed wa up with being wrong on my car and we got the job done elsewhere for $260 including the part!!!! And they discovered what Mark Christopher claimed was the issue, wasn’t!!! So Mark Christopher was going to charge us $1565 for labor? Unbelievable!!!!! More

by LEOLARRAGA

Verified Customer

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Recommend Dealer

Mar 11, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the pricing and the diagnosis on your vehicle. At Mark Christopher Auto Center, we aim to provide thorough service and clear communication about our repairs. We appreciate your feedback and encourage you to contact me directly so we can discuss this further. Your satisfaction is important to us, and we strive to maintain high standards at our center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

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I usually go for oil changes and I've been happy so far. People are nice People are nice More

by estaticmugen

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Avo Injian

Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! We’re glad to hear that you’ve been happy with your oil change visits to Mark Christopher Auto Center and that our team has provided a pleasant experience. If you have any further suggestions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2025

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Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! ! She is amazing and always take care of me!! More

by OMARJSG

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Julie Escobar

Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you always choose Mark Christopher Auto Center for your service needs and that Julie has provided you with amazing care. We truly appreciate your loyalty and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932