Norbert Santos
Norbert Santos at Maita Toyota of Sacramento

Norbert Santos | Page 3

Service Manager

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.4
101 Reviews

Dealership Experience

30 yrs, 8 mos

4.4

101 Reviews

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101 Reviews of Norbert Santos

April 04, 2026

Dealership Rating
Employee Rating

Over priced parts on back order parts way to much labor is outrageous and they charge a estimate charge More

by cleverlever73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryce Shibata, Lee Reloza, PEDRO VALENCIA MENDOZA, Angel Cruz , Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

March 18, 2026

Dealership Rating
Employee Rating

Very clean service manager was professional and courteous. Took care of my problem in a prompt manner. Very good service. More

by C_IMHOF68
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza

March 18, 2026

Dealership Rating
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Excellent staff and quick service, well done Maita and thank you for taking care of my ne Camry 2026 . Love the car More

by NEVADAHUD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Joe Valadao, Angel Cruz , Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

February 24, 2026

Dealership Rating
Employee Rating

They do a good job of explaining what needs to be done, then let you track where your vehicle is More

by MAXINEVERMA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Val Valadez, Angel Cruz

February 12, 2026

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Employee Rating

Maita Toyota provided exceptionally good service. They are friendly, professional, and thorough. They worked with me on the costs and communicated with me every step of the repair journey. All of the More

by cdwags
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Elias

January 23, 2026

Dealership Rating
Employee Rating

Nice staff quick service on my 3rd Prius from this dealership and I have no complaints More

by bicolano228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA , Karina Gonzalez, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

January 17, 2026

Dealership Rating
Employee Rating

Mayta Toyota service department as always is providing an outstanding service experience. All advisors and other staff are friendly and helpfull. More

by rusetss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao , Karina Gonzalez, Mike Latham

January 09, 2026

Dealership Rating
Employee Rating

Dwayne is always courteous, helpful and professional. He listens attentively and provided a great diagnosis of my car. I am very and fortunate that he is my service advisor. More

by HLEONCAIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Val Valadez , Dwayne Reyes

January 07, 2026

Dealership Rating
Employee Rating

The stuff are very friendly and helpful and have respect to customers. They hand covered my car at the time they stated. . More

by hosainy786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Joe Valadao, Angel Cruz , Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

December 21, 2025

Dealership Rating
Employee Rating

I made a great deal at Maitas. I made a great deal at Maitas, Maitas. More

by crtaxi1225620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Angel Cruz , Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

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