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O'Riley Moonsasigh
O'Riley Moonsasigh, Service Advisor, Mercedes-Benz of Silver Spring
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O'Riley Moonsasigh

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4 Reviews of O'Riley Moonsasigh

September 13, 2018

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"Well Organized and Great Customer Service"

- snowbear

Rod was very helpful throughout my purchasing process. He was able to get me the certified pre-owned vehicle that I had my eye on with no conflict. He gave me the data I wanted about the vehicle, as well as my financing options before meeting with the financial consultant at the dealership. After the purchase, Rod made sure to follow up with me concerning one issue I had with the vehicle and gave me multiple follow ups to ensure that I was in the right hands. I would highly recommend Rod and the team at MB of Silver Spring.

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Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams, Rod Durden

Sep 15, 2018

Mercedes-Benz of Silver Spring responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2018

Dealership Rating
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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Professional Service "

- Nigel123

I am a repeat customer. The Dealership customers service has been a significant part of my loyalty. However, Lovence’s level of customer service is unmatched and appreciated. He is service oriented, friendly, considerate and attentive to my automotive needs not desires. My family and I appreciate the sales honesty. Thank You Lovence!

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Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Wyman Chow, Celestine Lovence

Mar 27, 2018

Mercedes-Benz of Silver Spring responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to see you soon!

August 09, 2017

Dealership Rating

"Good service "

- Bushra Raja

I got in a car accident and my car was at the Mercedes dealership to get repaired. O’Riley was a great help; he was always giving me updates on my car. He also, tried to stay in contact with my insurance company. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car.

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Recommend Dealer
Yes

Other Employees Tagged: O'Riley

March 24, 2017

Dealership Rating

"James McDonald-Magnifique-Sales/ Service-O'Riley Moonasingh"

- margmak

Well, I walked in a few weeks and very time he saw me he promised to get me a better car and so it was that he recommended a moving machine and gave me a new experience both buying and now driving it. Yep! I am a satisfied customer. I have a feeling that this is for a lifetime because service has O'Riley Moonasingh on Gold Team to make me feel that any concerns I have are just those and not problems. Awesome service staff. Thank you Service Manager Mr. Tom Rodkey for the personal attention to my concerns.

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Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey, James McDonald , James McDonald, O'Riley Moonasingh, Tom Rodkey

Mar 31, 2017

Mercedes-Benz of Silver Spring responded

Hello! Mercedes-Benz of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with the team and hope to work with you soon! Thank you again for your review.

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