OC Cardoso | Page 38
Assistant Service Manager
Martin Chevrolet
5220 Northwest Hwy
Crystal Lake, IL 60014
Languages Spoken
English
Spanish
380 Reviews
Write a Review380 Reviews of OC Cardoso
February 25, 2020
We've purchased our last 7 vehicles as a family from Martin. Our salesman was Joel Storm and really helped to make the buying experience less stressful and more about what we were looking for. He made t Martin. Our salesman was Joel Storm and really helped to make the buying experience less stressful and more about what we were looking for. He made the experience easy and for that, our family will buy all our cars from him. The entire family at Martin is great and the finance portion which scares most was made easy. All the paperwork is ready, it is explained to help get you the best deal. The overall frontend of sales and finance are top notch and the best in the business! The service side is just as good with a knowledgeable service team that ranges from the service advisor thru the service techs. All are 100% professional and ready to help. Our families overall experience with Martin Chevrolet as a whole is this: Why go anywhere else when everything you need is at one business. Sincerely, Chad Spark & the Spark Family More
Other Employees Tagged: Duane Hill, Ralph Stalesky, James Dunn, Jack Hoyland , Viviana Contreras, Aaron Grassel, Mike Hubbard, Brad Nichols, Joel Storm
February 18, 2020
Simple and easy purchase When I brought my previously purchased vehicle from this dealership (2008 Grand Cherokee Laredo) in for an oil change (204,000+miles on odometer with When I brought my previously purchased vehicle from this dealership (2008 Grand Cherokee Laredo) in for an oil change (204,000+miles on odometer with most of the servicing at this dealership) I noticed a 2017 Grand Cherokee Laredo on the lot and went to my original salesman, Edward Mouton, and we went for a test drive on Saturday February 1. Because I had two family events to attend, suggested I would be back when completed and at approximately 2:45 that afternoon placed a deposit and started paperwork in a 15 minute window. Returned Monday, February 3, and in two 15 minute windows during the day completed the paperwork (work schedule required this procedure) and at 7:00 PM finished final paperwork with James Dunn in under an hour including delivery of the Vehicle with Edward Mouton. If it had not been for Ed doing the detail work and the resources of James this would have been more complicated. I have been with this dealership since August, 2015 and it has been a very pleasant experience. More
Other Employees Tagged: Duane Hill, Ralph Stalesky, Ed Mouton, James Dunn , Aaron Grassel, Mike Hubbard
December 10, 2019
New auto purchase This was my second new car purchase, Ryan did a great job! Took the time to explain any questions, was very professional, and followed through after t This was my second new car purchase, Ryan did a great job! Took the time to explain any questions, was very professional, and followed through after the sale. Once again Tom was awesome in his assistance! Always helpful and friendly! Kudos to the whole team, I have yet to be disappointed! Matt, good job to you as well! I am never afraid to visit their dealership.RThere is always help where ever you turn! Sincerely Dan Zukowski, satisfied customer! More
Other Employees Tagged: Tom Bazzoli, Duane Hill, James Dunn, Matthew Hoyland , Ryan Kaufman
November 12, 2019
I’ve have purchased 2 vehicles and have referred others who have bought cars. They listen to you and are low pressure. Enjoyable experience in what could be very stressfull who have bought cars. They listen to you and are low pressure. Enjoyable experience in what could be very stressfull More
Other Employees Tagged: Tom Bazzoli, Ed Mouton, James Dunn , Ryan Kaufman
September 25, 2019
Marci Zavala Marci has always accomadated our needs when purchasing a vehicle. She makes it work for us because she is very knowledgeable. Marci is a keeper. Marci has always accomadated our needs when purchasing a vehicle. She makes it work for us because she is very knowledgeable. Marci is a keeper. More
Other Employees Tagged: Phil Canty, Duane Hill, Ralph Stalesky , Sam Anderson, Joel Storm, Marci Zavala
August 21, 2019
easy going The staff has been very patient ,especially OC Cardoso and Marci Zavala, gave the feeling like I am more then just any customer and I would refer peop The staff has been very patient ,especially OC Cardoso and Marci Zavala, gave the feeling like I am more then just any customer and I would refer people not only to buy but get there cars serviced by Martin. More
Other Employees Tagged: Ed Mouton , Sam Anderson, Marci Zavala
August 21, 2019
Friendly, helpful staff We decided to try Martin Chevy after a less than stellar experience at another dealer. We weren't necessarily in the market for a new vehicle, but wer We decided to try Martin Chevy after a less than stellar experience at another dealer. We weren't necessarily in the market for a new vehicle, but were looking in to our options. The staff here was fantastic. Kaelan was great. Professional, friendly, and honest when he wasn't sure on the answer to a question. We had a really pleasant experience with the new kid on the block. It was nice to see that so much of the team has been here for a long time, too. The employees seemed to really enjoy working here, and it showed in their attitudes and the atmosphere. And the facility itself is really nice. I have to say, I've never had a more pleasant experience with a car dealership. I generally dread even just going to look. We didn't feel like we were being jerked around or pushed in to something we really didn't want. They even helped us get in to something we didn't think we could get. So far we are in love with our new truck. And I actually look forward to taking it in for future service. Definitely recommend Kaelan and Martin Chevy. More
Other Employees Tagged: Tom Bazzoli, James Dunn , Kaelan Connell, Mike Hubbard
June 19, 2019
OC Cardoso gets 5 stars .. OC Cardoso gets 5 stars from me. He has always gone to great lengths to fix our problems. He never stops smiling & works to get to the bottom of the p OC Cardoso gets 5 stars from me. He has always gone to great lengths to fix our problems. He never stops smiling & works to get to the bottom of the problem. He is a pleasure to work with. I recommend Martin Chevy service department. Ask for OC Cardoso. He is fantastic. More
July 20, 2018
Long but worth it First time buying a car and everyone involved made it a great experience. Susan did a great job of showing us everything Chevy has to offer. She is ve First time buying a car and everyone involved made it a great experience. Susan did a great job of showing us everything Chevy has to offer. She is very friendly and helpful in the whole process. We told her what we wanted and she delivered. More
Other Employees Tagged: Sam Anderson, Susan Lavertu
June 04, 2018
An "On My Side" Experience I was happy with my experience at Martin Chevy. When I decided on the vehicle they were very helpful with negotiating the price and also helpful with I was happy with my experience at Martin Chevy. When I decided on the vehicle they were very helpful with negotiating the price and also helpful with arranging appointments to sign the documents as well as to pick up the vehicle. I felt as though the sakes associate was on my side thought the car buying experience and even helped with setting up certain features included with the vehicle. More
Other Employees Tagged: Phil Canty , Sam Anderson, Grace Halford, Susan Lavertu

