After landing in US 2 weeks ago, and doing some shopping to buy a car, Oscar was the only one that gave an amazing customer service experience and make the deal happen!
Thanks... If you want a VW, you need to meet Oscar!
"Good car-buying experience at Princeton Volkswagen"
- Rich S.
We initially visited Princeton Volkswagen to look at a used Jetta. We were greeted by sales consultant Oscar Matamoros, who was not only pleasant and engaging, but more importantly, he was also a good listener. He’s a Volkswagen enthusiast and very knowledgeable about all their vehicles. Over the course of the next several days he helped us find the right car, which turned out to be a car I hadn’t even considered. Oscar was very patient while we sat in, looked at, and test drove multiple cars. The road test is a nice combination of high and low speed lightly traveled roads, plenty of curves, stops, and hills to get a good feel for the car’s performance, but it’s just as important to be comfortable behind the wheel. It took us a few tries to find the right car, and we didn’t feel rushed to make a decision. When we did find the best car for us, the buying process was very smooth. I’m as picky as anyone about getting a perfect car, and I’m happy to say Oscar made sure the two minor issues I noticed were corrected before we left with the car. Highly recommended.
My experience with Oscar was excellent. He was very friendly, patient, knowledgeable, and honest! After helping me find the right car, Oscar completed the paperwork in a timely manner and made the entire process so easy. Princeton Volkswagen was able to give me the best deal on my new Tiguan and I love it! I will definitely be referring Oscar to anyone who is interested in buying a Volkswagen.
"Because I’m happy. "
- Ramon Carrillo
Many thanks to Oscar. I recently purchased a 2019 Jetta SE from him and it Has to be the easiest transaction I’ve ever had with buying a new car. I was in and out of the dealer with in an hour!!! Thanks again and I’ll be back again I’m sure.
Other Employees Tagged:
Rich Ortiz finance manager.
"Poor salesman experience"
Oscar was very knowledgeable, but he was demeaning and rude when it came to negotiating (a given when buying a car). He seemed to think I was some kind of moron for not taking his price upfront. I walked out rather than waste any more of our times. I would not recommend this dealer for anyone shopping for a used (or any) car.
EDIT: I forgot to mention he tacked on nearly $1000 in dealer fees: beware!
"Happy new TDI owner thanks to Oscar and Princeton VW"
With my old VW Passat getting up in years, it was time for new (well new to me) car. I have been searching for a Golf Sportwagen TDI for about a month. Went to a few dealerships near home in CT. Couldn't find anything for the price I wanted. Princeton NJ is a little far from home, but I found the car I wanted and Oscar made the buying process smooth and painless. Oscar and Princeton Volkswagen were a joy to deal with. Even if you are out of state and you are looking for a VW or Audi give them a try. You will be pleasantly surprised.
Everyone I dealt with was helpful and professional. Oscar especially took time to explain the vehicle both while I took the test drive and when I picked it up. He explained all the features including letting me know which ones were included in the instruction pamphlet but not on my vehicle so I wouldn’t be confused. The purchase and financing process was quick and efficient. I would definitely go back to buy another car.
"Princeton VW. Easy-peazy."
- Bill K
Oscar (Matamoros) has found his calling.
It was a pleasure to deal with another 'enthusiast' for the brand.
An added bonus was that he is fluent in TDI.
A true asset to the dealership.
I visited 4 other VW dealerships in my quest for a CPO Sportwagon.
Had I met someone as personable and knowledgeable as Oscar on the first stop, my quest would have much shorter.
Next time, I'll know where to go first. - (this is my 4th VW purchase in the last 16 years)
Other Employees Tagged:
"The Friendly Atmosphere Dealership "
No pressure salesman .
Selection of VW vehicles you'll never find anywhere else..
I was looking for a very rare ,specifically equipped VW.
Princeton VW had the car I wanted in stock and my salesman Oscar Matamoros worked hard to get me the deal of a lifetime well within my budget.
I've owned many Volkswagen's and always prided my self that I knew a lot about these cars.
Then I sat down at the desk of salesman Oscar Matamoros.
I was in for a real education .
This guy knows his VW's Inside and out
Oscar in sales is a VW enthusiast, very knowledgeable and was a pleasure to work with. He was honest about the sales process without being pushy.