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Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman | Page 18

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
324 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.9

324 Reviews

Write a Review

324 Reviews of Pam Koglman

August 02, 2023

Dealership Rating
Employee Rating

Very friendly dealership, I was greeted upon arrival and staff was very friendly. Pam took her time showing me the car’s features. Jon the sales manager gave me a great deal And I’m very happy with the car More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

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Aug 02, 2023

Ken Ganley Ford Parma responded

Missy, Thank you so much for your wonderful review! We are thrilled that Pam, Jon, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!

Aug 03, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2023

Dealership Rating
Employee Rating

Pam was a pleasure to work with. She even gave me her cargo container that she no longer uses. I’m very happy. The car is comfortable, rides well, and has power seats, power hatchbac More

by Mjredmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 02, 2023

Ken Ganley Ford Parma responded

Thank you for your very kind review. Pam and our team strive to make sure that all of our customers leave happy. If you would like to discuss this with a manager, please feel free to reach out.

Aug 03, 2023

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2023

Dealership Rating
Employee Rating

Service department is fantastic the sales team what is it exceptionally good they help me find a truck and delivered it like real pros More

by BUTCHBQOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Jul 31, 2023

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Aug 03, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Dealership Rating
Employee Rating

They had a beautiful truck that we liked. Pam worked with us so that we were able to get it. More

by NOVOTNYC
Recommend Dealer
Yes
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Jul 31, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. Pam and our team appreciate your business and hope to see you again soon! Congratulations on your new truck!

Jul 31, 2023

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 26, 2023

Dealership Rating
Employee Rating

Great customer service. They listened. Very happy with my purchase. I will be back. Thanks. More

by mmb4589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John

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Jul 27, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Pam was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 25, 2023

Dealership Rating
Employee Rating

It was a fantastic experience! Many thanks to Pam Koglman who is the best sales consultant ever! More

by Georgeberry101
Recommend Dealer
Yes
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Jul 25, 2023

Ken Ganley Ford Parma responded

Thank you so much, George, for your excellent review! We are so glad that Pam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Jul 31, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

Dealership Rating
Employee Rating

Pam and Ganley really pulled through in a unique situation, I appreciate them, thank you More

by jrobron15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Jul 21, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 15, 2023

Dealership Rating
Employee Rating

We love working with Pam each time we need a new vehicle! She is very knowledgeable and goes above and beyond for her customers! More

by Theresa Pappas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 17, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

Jul 17, 2023

Ken Ganley Ford Parma responded

Hi Theresa, thank you so much for your positive comments about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2023

Dealership Rating
Employee Rating

Great experience! They even took the time to wash my truck! Jeromy and Shawn are awesome in the detail department!!! More

by HEYUBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Jeromy and Shawn in the Detailing Dept

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Jul 15, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

July 10, 2023

Dealership Rating
Employee Rating

Pam Koglman was very helpful and professional. She explained everything thoroughly. It was a pleasure to work with her More

by rogermeadows42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Jul 10, 2023

Ken Ganley Ford Parma responded

Roger, Thank you! Pam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

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