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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
158 Reviews

Dealership Experience

1 yr, 3 mos

5.0

158 Reviews

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158 Reviews of Pamela Bussiere

May 30, 2025

Dealership Rating
Employee Rating

Friendly people came in made appointment talked with Pam call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me More

by Silveradooo
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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May 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about our friendly staff and the service you received from Pam and Shelly at Colonial West Chevrolet of Fitchburg. I'm glad we could accommodate your needs and provide you with the service you deserve. I look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

Dealership Rating
Employee Rating

This service & parts dept is personal able, excellent & attentive. Have been a customer for 20 years More

by adjessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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May 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jessica! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It's great to hear that our service and parts department has consistently provided you with excellent and attentive service. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

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Employee Rating

Colonial is always accommodating. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. More

by Carlantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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May 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found Colonial West Chevrolet of Fitchburg accommodating and that we were able to make your car needs easier. We truly appreciate your kind words and look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

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Employee Rating

Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More

by Khawkkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Shelley Dupre

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May 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you love the service personnel and the quality of service you've received at Colonial West Chevrolet of Fitchburg. We understand that price is an important factor, and we appreciate your recognition of the value we strive to provide. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

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Employee Rating

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Shelley Dupre

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May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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May 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Gio! I truly appreciate your kind words about Colonial West Chevrolet of Fitchburg. We're thrilled to hear that Pamela and Jackie provided you with a welcoming experience while taking care of your Silverado. We look forward to your next visit and are excited to continue serving you like family! Safe travels until then! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

Friendly, helpful, knowledgeable, professional staff. Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are More

by Kev.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor , Parts

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May 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, for your fantastic review! We truly appreciate your kind words about our friendly and knowledgeable staff at Colonial West Chevrolet of Fitchburg. It's great to hear that our service and parts departments provided you with detailed explanations and support. The team looks forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

Dealership Rating
Employee Rating

They are always super helpful and very prompt with letting me know what is going on with my vehicle. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Shelley Dupre

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May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you've found us at Colonial West Chevrolet of Fitchburg to be helpful and prompt with updates about your vehicle. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 10, 2025

Dealership Rating
Employee Rating

Edison and Pam greated me fantastic energy! They accommodated me with a walk-in appointment, It was not Chevy vehicle, but they welcomed me in. The coffee station was spotless! The coffee st More

by Mazada CX90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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May 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Edison and Pam made your experience so enjoyable during your visit to Colonial West Chevrolet of Fitchburg. It’s great to know that you felt welcomed, even with a non-Chevy vehicle, and that you appreciated our coffee station. We look forward to your call to schedule that test drive for the Suburban! Thank you for choosing us, and we can’t wait to assist you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 08, 2025

Dealership Rating
Employee Rating

Great service, never had a bad experience in 10 years coming here. Both for personal and now for my company vehicle. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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May 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Nick! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 10 years. It's wonderful to hear that you have always had a great experience with us, both for your personal and company vehicle. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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