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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
287 Reviews

Dealership Experience

2 yrs, 1 mo

4.9

287 Reviews

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287 Reviews of Pamela Bussiere

March 18, 2026

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Employee Rating

They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 17, 2026

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Employee Rating

Always a pleasure dealing with Colonial West. Thank you for asking. Will visit them again soon. More

by scbaldwin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 17, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I truly appreciate your support and am pleased to hear you always have a great experience with me at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 13, 2026

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Employee Rating

Clean professional friendly knowledgeable right parts expert service I would not want to take my Silverado anywhere else. More

by sanofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Eric Phelps parts five stars

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Mar 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our clean and professional service at Colonial West Chevrolet of Fitchburg. It's fantastic to hear that you trust us with your Silverado and that you had a positive experience with our knowledgeable team. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 13, 2026

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Employee Rating

The staff was very friendly and very personable. They had my vehicle in and out in less time than quoted and cheaper also!! Highly recommend!! Samantha Rotti was also very helpful in explaining More

by Freepeaceful25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Rotti

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Mar 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you found Samantha to be friendly and helpful, and that she exceeded your expectations with both the service time and cost. I appreciate your recommendation, and we look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 12, 2026

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They fit me in without an appointment the day of a cross country road trip departure and fully serviced my duramax light was on for emissions and had me back on the rd by lunch would highly recommend this d More

by Fastsuby88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Mar 12, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that we could accommodate you on such short notice and get your Chevrolet Duramax serviced in time for your cross-country trip. Your recommendation means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to assisting you with all your vehicle needs in the future! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2026

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Went in today for a routine alignment. Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down i More

by claudem0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Shelley Dupre

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Mar 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Claude! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It’s great to hear that your alignment service met your expectations and that you found our team friendly and the waiting area comfortable. Your recommendation means a lot to us! We look forward to seeing you again for your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2026

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Great group of people. My truck broke down while I was on vacation and they were about ti get me into service quickly and git parts and did the repair in a timely manner. W More

by dennis1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Mar 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review, Dennis! I am thrilled to hear that our team, especially Chris, was able to assist you promptly with your truck repair during your vacation. Your appreciation means a lot to us at Colonial West Chevrolet of Fitchburg. We hope to see you again soon and wish you safe travels in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

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Employee Rating

Hi guys, thanks for doing my service on my new truck, you guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter More

by Djstreeterco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I truly appreciate your kind words and am thrilled to hear that you were happy with the service on your new truck. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

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Employee Rating

Always a great experience getting my oil change and tire rotation done. The service was quick, the staff was friendly, and everything was explained clearly. Always appreciate a smooth and efficient visit. W More

by chris34tina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Christina! I appreciate your kind words and am thrilled to hear you had a great experience at Colonial West Chevrolet of Fitchburg. Providing quick and efficient service is always a priority, and I’m glad we met your expectations. We look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

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Employee Rating

Professional, pleasant staff. On time for appointment. Comfortable waiting room but tv volume too low. More

by Kgreenwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan

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Mar 05, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear you found our staff professional and pleasant, and that you enjoyed our comfortable waiting room at Colonial West Chevrolet of Fitchburg. I appreciate your note about the TV volume, and we will look into it. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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