Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
296 Reviews

Dealership Experience

2 yrs, 2 mos

4.9

296 Reviews

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296 Reviews of Pamela Bussiere

April 10, 2026

Dealership Rating
Employee Rating

Colonial West is a great place to do business. Reliable service at an affordable price. More

by Vernon
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Joshua and Jim in parts are awesome. The best GM Parts guys in the business!

Apr 10, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad to know our dependable service and competitive pricing met your expectations. Thank you for trusting us with your Chevrolet 2500. We look forward to serving you again soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 07, 2026

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Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! More

by LunenburgLakeLife
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 07, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 02, 2026

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I recently purchased a new 2026 Chevy Silverado from Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-f More

by MFSHEILS
Sales Price Transparency
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Recommend Dealer
Yes
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Hasan’s attentiveness and collaboration with Pamela and Edison made your Chevrolet 1500 purchase stress-free and perfectly suited for your needs. We’re glad the bed rail and rack system will make your kayak trips easier. Your loyalty over the years means a lot and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 02, 2026

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I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. More

by Peggy
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Peggy! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It's our pleasure to serve customers like you, and we look forward to continuing to provide you with the best experience possible. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 01, 2026

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Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, More

by jmvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear how our team’s friendly, knowledgeable approach and commitment to backing every Chevrolet Tahoe made your purchase the best you’ve had. Thank you for sharing your experience with us. We look forward to welcoming you back for any future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 01, 2026

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They performed the work i needed in a timely, professional manner. The price charged was reasonable. Would recommend to anyone! More

by Don
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience. We’re glad the work on your Chevrolet Traverse was completed efficiently and professionally, and that you found the pricing fair. We appreciate your recommendation. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Don! I’m thrilled to hear that you had a positive experience with Colonial West Chevrolet of Fitchburg and that we're able to meet your needs in a timely and professional manner. We greatly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 30, 2026

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Everyone is always so friendly and helpful! They were able to provide me with a loaner car while mine was being worked on More

by Donna B
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing! We’re glad our team could help with a loaner vehicle while working on your Chevrolet Trailblazer, and that you felt welcomed throughout the visit. Edison, Christopher, Angie, Jacqueline, and Pamela are thrilled to know their efforts made a difference. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 25, 2026

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The service was fast and efficient. The team fixed everything and were attentive to my issues and concerns More

by dr01420
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2026

Colonial West Chevrolet of Fitchburg responded

It’s great to know our service team addressed your concerns efficiently on your Cadillac CTS. Our crew took care to fix everything and stayed attentive throughout. Thank you for trusting us with your vehicle. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 23, 2026

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Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! More

by Maria
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Maria! I truly appreciate your feedback and am thrilled to hear that you are satisfied with the work done on your truck. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 18, 2026

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Employee Rating

They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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