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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
5.0
181 Reviews

Dealership Experience

1 yr, 4 mos

5.0

181 Reviews

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181 Reviews of Pamela Bussiere

June 20, 2025

Dealership Rating
Employee Rating

Very good and professional and service with costumers and service staff and the people in very nice More

by juan1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Jun 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I truly appreciate your kind words about the professionalism and customer service at Colonial West Chevrolet of Fitchburg. Our team works hard to create a welcoming environment, and it’s great to hear that you had a positive experience. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 20, 2025

Dealership Rating
Employee Rating

You guys are the best. I never have any problems when I and my service done with you More

by Eddings9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan

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Jun 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I appreciate your positive feedback about your experiences with us at Colonial West Chevrolet of Fitchburg. It's always our goal to provide excellent service, and we're thrilled to hear that you've had such a great experience. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 19, 2025

Dealership Rating
Employee Rating

Professional, prompt and courteous. Comfortable waiting room. The place to bring your Chevy vehicle. Highly recommended. More

by David
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Jun 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for your fantastic review! We're thrilled to hear that you found Colonial West Chevrolet of Fitchburg to be professional, prompt, and courteous. It's great that you enjoyed our comfortable waiting room as well. We appreciate your high recommendation and look forward to assisting you with your Chevy vehicle in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 19, 2025

Dealership Rating
Employee Rating

Service was fast and professional excellent customer service was very pleased with the attention they showed to my vehicle More

by Budman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Jun 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the fast service and excellent customer care you received at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and we’re glad we could give your vehicle the attention it deserved. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 17, 2025

Dealership Rating
Employee Rating

Ordered new running boards They were installed promptly. Great service, very friendly people. Would highly recommend. More

by 40rubster72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan

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Jun 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you were satisfied with the prompt installation of your new running boards and the great service from our team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 17, 2025

Dealership Rating
Employee Rating

Paid for a part that I feel like should have been covered by factory warranty More

by Tchatigny0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I understand your concern regarding the part you paid for and its relation to the factory warranty. At Colonial West Chevrolet of Fitchburg, we strive to provide clear information about warranty coverage. I encourage you to reach out to me directly to discuss your situation further. Your feedback is valuable to us, and we appreciate your insight. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 16, 2025

Dealership Rating
Employee Rating

Colonial West in Fitchburg,Ma is always great. God Bless The USA, America and it's allies. More

by Jmoney49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Jeff Chandler, Shelley Dupre, Evan Zukowsk

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Jun 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the positive feedback! I'm thrilled to hear that you consistently have a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your support and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 16, 2025

Dealership Rating
Employee Rating

As always, The staff was friendly, and my vehicle was serviced in a timely manner! It is never stressful at your dealership! More

by jchaverty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Jun 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the wonderful review! I appreciate your kind words about our friendly staff and the timely service you received at Colonial West Chevrolet of Fitchburg. We're delighted to hear that your experience with us was stress-free. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 13, 2025

Dealership Rating
Employee Rating

Service was polite, professional, and prompt. They kept me informed throughout the entire process. it made for a pleasurable experience. More

by Evm509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner

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Jun 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're delighted to hear that your experience at Colonial West Chevrolet of Fitchburg was polite, professional, and prompt. Keeping our customers informed is a priority for us, and it's great to know you had a pleasurable experience. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 11, 2025

Dealership Rating
Employee Rating

Very friendly, good service. Prompt and Well stocked lobby. The prices are compatible with other shops More

by bellofatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan

Report | Print
Jun 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We’re thrilled to hear that you found our service friendly and prompt at Colonial West Chevrolet of Fitchburg. We strive to maintain a well-stocked lobby and competitive pricing. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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