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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
249 Reviews

Dealership Experience

1 yr, 10 mos

4.9

249 Reviews

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249 Reviews of Pamela Bussiere

December 02, 2025

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Employee Rating

Colonial West Chevy has been a great dealership for our family. We have all our vehicles serviced there, even if they are not Chevrolets! More

by Jenbase1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Dec 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jen! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg has been a great choice for your family's vehicle servicing needs, regardless of the make. I appreciate your loyalty, and we look forward to continuing to provide excellent service for you and your family! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 01, 2025

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Employee Rating

Great fast professional service - highly recommend- will do all my car maintenance done there - thanks More

by Stephanie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, DAS DAS, Shelley Dupre, Jason Giacoppo

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Dec 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Stephanie! I'm delighted to hear that you had a great experience with our fast and professional service at Colonial West Chevrolet of Fitchburg. I truly appreciate your recommendation, and our team looks forward to assisting you with all your car maintenance needs in the future. See you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 26, 2025

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Employee Rating

Great service. Appreciated video updates. Thank you for the quick turnaround with the car. Even got some candy. More

by mike3205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our service and the video updates. At Colonial West Chevrolet of Fitchburg, we always strive for a quick turnaround and a little extra touch, like candy, to make your experience special. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

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Employee Rating

Pamela was very pleasant. Jackie was great she informed me of what was wrong with my vehicle and she called me when it was ready to pick up More

by PamelaDumas1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie

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Nov 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Pamela! I'm thrilled to hear that Jackie provided you with great service and kept you informed about your vehicle. At Colonial West Chevrolet of Fitchburg, we strive to ensure our customers have a positive experience. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

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Employee Rating

I love how friendly and helpful this dealership is. If you need work on your vehicle they will check it out give you an estimate and advise you the best way to fix it. And they stand behind their work More

by Ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review! I truly appreciate your kind words about the friendly and helpful service at Colonial West Chevrolet of Fitchburg. It's great to hear that you felt well taken care of during your visit. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

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It's easy to make an appointment. A comfortable waiting room with a coffee machine. Excellent and fast service. Friendly professional team ready to solve complex problems. More

by Sergey Zubrilov
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Nov 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the kind words, Sergey! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to provide excellent service and a comfortable environment for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 18, 2025

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Employee Rating

Made an online appointment for an oil change and tire rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I pla More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Nov 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Paul! I am glad to hear that you had such a positive experience with your oil change and tire rotation at Colonial West Chevrolet of Fitchburg. It's great to know that our team was able to accommodate you early and get you back on the road quicker than expected. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 17, 2025

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Employee Rating

Went in for oil change,filter,tire rotation and safety check list. Checklist said coolant system okay. My reservoir for antifreeze was empty. My exhaust said okay. I have two rubber hangers that need to b More

by 1932ford3w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing these concerns to our attention. At Colonial West Chevrolet of Fitchburg, we strive to maintain high standards during our service. I encourage you to contact me directly so I can address these issues and ensure your vehicle is properly taken care of. Your experience is important to us, and we want to make it right. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2025

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Employee Rating

My service was great, I appreciate being advised about things that were done. They are all accommodating & knowledgeable what you need. Thank you so much 😊😊 More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Evie! I'm thrilled to hear that you had a great service experience at Colonial West Chevrolet of Fitchburg. Our team takes pride in being accommodating and knowledgeable, so it's fantastic to know that you felt well-informed and supported. We look forward to welcoming you back next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2025

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Employee Rating

Very good experience. Professional, courteous, quality service. First time using them and will go back for all my service. More

by MLWRANGLER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 12, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that you had a very good experience with us at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we look forward to providing you with professional and courteous service in the future. We appreciate your trust and can't wait to see you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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