Pamela Bussiere
Service & Business Development Representative
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
Dealership Experience
2 yrs, 2 mos
296 Reviews
Write a Review296 Reviews of Pamela Bussiere
April 10, 2026
Colonial West is a great place to do business. Reliable service at an affordable price. Reliable service at an affordable price. More
Other Employees Tagged: Edison DaCosta , Joshua and Jim in parts are awesome. The best GM Parts guys in the business!
April 07, 2026
Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! Polite staff. Final bill was more affordable than the initial quote! More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre
April 02, 2026
I recently purchased a new 2026 Chevy Silverado from Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-f Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-focused the process was—I was treated with the care and attention you’d expect as a long-time returning customer. Initially, I came in to test drive a barely used 2025 model that was well-equipped but included features I wasn’t necessarily looking for. After my wife and I decided to pass, Hasan took the time to ask thoughtful questions and really understand what we wanted. Based on that conversation, he recommended a 2026 model that turned out to be a perfect fit. Not only was the vehicle better suited to our needs, but the available incentives offered were stronger than those on other trim level models on the lot. Hasan also went the extra and last mile by including a GM bed rail and rack system, giving us an even easier and more convenient way to transport kayaks as compared to our prior 2016 Silverado. Big picture, what really stands out is the coordination behind the scenes spearheaded by Hasan. When a salesperson actively pulls in other departments to make sure everything is ready to go, that’s a dealership operating at the highest level. Throughout the process, Hasan stayed fully engaged and ensured everything came together seamlessly, coordinating with Jim Phelps in parts who relentlessly chased down a regional distribution center back-ordered accessory, and as always Pamela, Edison, and Jackie in Service who have serviced my last 2 or 3 Silverado’s over the past 15 to 20 years. That level of teamwork and follow-through make a big difference to me. This was, without question, one of the best vehicle purchasing experiences I’ve ever had. I highly recommend working with the team at Colonial West Chevrolet if you’re in the market. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Carlos Silvera, Hasan Zahid , Jim Phelps
April 02, 2026
I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. They're the best dealership around. I've been there customer for 25 years. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre
April 01, 2026
Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, all of the employees are friendly and knowledgable! The best experience I have ever had buying a car! More
Other Employees Tagged: Geno Neagle, Ivan Vargas, Carlos Silvera, Jeff Chandler, Shelley Dupre, Shelby Smart
April 01, 2026
They performed the work i needed in a timely, professional manner. The price charged was reasonable. Would recommend to anyone! professional manner. The price charged was reasonable. Would recommend to anyone! More
Other Employees Tagged: Jacqueline Quinlan
March 30, 2026
Everyone is always so friendly and helpful! They were able to provide me with a loaner car while mine was being worked on They were able to provide me with a loaner car while mine was being worked on More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan
March 25, 2026
The service was fast and efficient. The team fixed everything and were attentive to my issues and concerns The team fixed everything and were attentive to my issues and concerns More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Shelley Dupre
March 23, 2026
Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! much appreciate it. You guys did a great job! More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre
March 18, 2026
They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professional and courteous. I would recommend them to everyone. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

