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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
266 Reviews

Dealership Experience

2 yrs

4.9

266 Reviews

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266 Reviews of Pamela Bussiere

January 30, 2026

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Employee Rating

Pam was warm, welcoming and a pleasure to work with. She is an asset to your company! More

by Clarity321
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that Pam made your experience at Colonial West Chevrolet of Fitchburg so positive. She truly is an asset to our team. We appreciate your kind words and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 30, 2026

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Employee Rating

My experience for myself and my wife after buying her new car was great. Looking forward to doing business with colonial west. More

by chabotchabre88
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Recommend Dealer
Yes
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Jan 31, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you and your wife had a great experience purchasing her new car at Colonial West Chevrolet of Fitchburg. We appreciate your trust in us and look forward to assisting you again in the future. Don't hesitate to reach out if you need anything! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 29, 2026

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My service appointment was easy to schedule. The waiting room was comfortable and service was done in a timely way. More

by daisybee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Jan 29, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Daisy! I’m pleased to hear that scheduling your service appointment was easy and that you found the waiting room comfortable. At Colonial West Chevrolet of Fitchburg, providing timely and efficient service is always a priority. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2026

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Employee Rating

I like that they remind me when my vehicle needs an oil change. I’ll bring it in to get it done. They offer you a ride back to your work if needed . overall good service. More

by Machinemender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Jan 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 19, 2026

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Employee Rating

Was able to get an appointment the next day Jackie was very helpful and pleasant Pamela was very pleasant and was able to accommodate to my schedule More

by PamelaDumas1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie

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Jan 20, 2026

Colonial West Chevrolet of Fitchburg responded

Thanks so much for your valuable review, Pamela! I'm so glad to hear that Jackie was able to assist you and accommodate your schedule. At Colonial West Chevrolet of Fitchburg, we strive to provide helpful and pleasant service to all our customers. Our team looks forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 16, 2026

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Awesome communication,fastest I have ever been through a dealership. I will definitely use them again. More

by holdfast1280
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for taking a moment to tell us how we did! I'm glad to hear that you experienced great communication and a fast process at Colonial West Chevrolet of Fitchburg. I appreciate your business, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 16, 2026

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Employee Rating

Always pleasant and helpful. Appointment time was right on schedule.. waiting room is an added plus as well. More

by bergerondarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I am glad to hear that you had a pleasant experience at Colonial West Chevrolet of Fitchburg and that our waiting room met your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 10, 2026

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Employee Rating

The service was great,will be visiting them again for any other service that i may need More

by Junkyardrods6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am glad you had a great experience with us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for any future services you may need. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2026

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Employee Rating

Scheduling was easy, I was notified when parts came in and repair was done timing More

by Terrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review, Terrain! I'm glad to hear that scheduling was easy and that you were kept updated on the parts and repair timing. At Colonial West Chevrolet of Fitchburg, we always strive to provide efficient service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 28, 2025

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Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Jacqueline Quinlan, Shelley Dupre

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Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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