Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg
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Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
149 Reviews

Dealership Experience

1 yr, 3 mos

5.0

149 Reviews

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149 Reviews of Pamela Bussiere

April 30, 2025

Dealership Rating
Employee Rating

Pam was great scheduling my appointment for an oil change. Work performed efficiently and on time. Great service as usual! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

Apr 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that Pam provided you with excellent service and that your oil change was completed efficiently and on time. At Colonial West Chevrolet of Fitchburg, we strive to deliver a great experience each time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

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Employee Rating

Very pleasant to work with, and very helpful with setting up my appointments, highly recommended More

by dodd63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! We're glad you had a pleasant experience with us at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to seeing you again and assisting you with any future needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

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Employee Rating

Service was great, angel took precautions with my corvettes paint during my oil change! Price was good as well. More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thanks for the positive review! We're happy to hear Angel was able to take the necessary precautions with your Chevrolet Corvette’s paint. We’re also glad the price met your expectations and looking forward to helping you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

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Employee Rating

Pam scheduled my vehicle the next day, work was performed efficiently and on time. Thanks for great service as always! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Shelley Dupre

Apr 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda! We truly appreciate your kind words and are glad to hear that your vehicle was serviced efficiently and on time at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we look forward to providing you with great service again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2025

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Rob Dodd my sales bin. That was fantastic. I would recommend anybody to buy a car from him. Colonial West Chevrolet is a fantastic business. They treat you well from your f More

by stephentirish
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 25, 2025

Colonial West Chevrolet of Fitchburg responded

We really appreciate the feedback, Stephen! It’s great to hear that Rob and the team at Colonial West Chevrolet made your car-buying experience so memorable. We’re glad you love your 2025 Chevrolet Silverado 2500 and we look forward to helping you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 22, 2025

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The receptionist was very informative and friendly. They gave me a courtesy ride home and the driver was very pleasant conversation. More

by Maryann
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Recommend Dealer
Yes
Apr 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us, Maryann! We're glad to hear that our receptionist made a positive impression and that you enjoyed your courtesy ride home. At Colonial West Chevrolet of Fitchburg, we strive to provide friendly and informative service. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 22, 2025

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After having great service on my 2016 Silverado at Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for More

by MFSHEILS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

Apr 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Pamela and Jackie, and we're thrilled to hear that they were able to assist you promptly with your 2016 Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and it's great to know that we could accommodate your needs in such a timely manner. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 18, 2025

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Employee Rating

I have been a customer for a number of years. The services team does a great job keeping my Silverado running and performing well. This week I had 4 new tires, 4-wheel alignment, and an oil chang More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor , Josh from Parts

Apr 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We are thrilled to hear that you have been a loyal customer at Colonial West Chevrolet of Fitchburg and that our services team has consistently kept your Silverado running and performing well. We appreciate your shoutout to Pamela and Josh for their dedication and assistance in finding the perfect set of tires for you. Your satisfaction is our top priority, and we’re glad we made your decision easier. We look forward to seeing you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 16, 2025

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Employee Rating

Colonial West Chevrolet always does a great job and Pam Buss Bussiere is a pleasure to deal with. She is friendly, professional and courteous. More

by jfboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg and that Pam made such a positive impression. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 16, 2025

Dealership Rating
Employee Rating

No pressure sales and unquestioned follow through with any issues. Providing a ride home and back to dealership for service is exemplary! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Jacqueline Quinlan

Apr 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Michael, for your fantastic review! We're thrilled to hear that you experienced our no-pressure sales approach and our commitment to follow-through. Providing transportation is part of our dedication to customer service here at Colonial West Chevrolet of Fitchburg. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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