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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 6

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
313 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

313 Reviews

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313 Reviews of Pamela Bussiere

January 23, 2026

Dealership Rating
Employee Rating

I like that they remind me when my vehicle needs an oil change. I’ll bring it in to get it done. They offer you a ride back to your work if needed . overall good service. More

by Machinemender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Jan 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 19, 2026

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Employee Rating

Was able to get an appointment the next day Jackie was very helpful and pleasant Pamela was very pleasant and was able to accommodate to my schedule More

by PamelaDumas1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie

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Jan 20, 2026

Colonial West Chevrolet of Fitchburg responded

Thanks so much for your valuable review, Pamela! I'm so glad to hear that Jackie was able to assist you and accommodate your schedule. At Colonial West Chevrolet of Fitchburg, we strive to provide helpful and pleasant service to all our customers. Our team looks forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 16, 2026

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Employee Rating

Always pleasant and helpful. Appointment time was right on schedule.. waiting room is an added plus as well. More

by bergerondarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I am glad to hear that you had a pleasant experience at Colonial West Chevrolet of Fitchburg and that our waiting room met your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 16, 2026

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Employee Rating

Awesome communication,fastest I have ever been through a dealership. I will definitely use them again. More

by holdfast1280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for taking a moment to tell us how we did! I'm glad to hear that you experienced great communication and a fast process at Colonial West Chevrolet of Fitchburg. I appreciate your business, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 10, 2026

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Employee Rating

The service was great,will be visiting them again for any other service that i may need More

by Junkyardrods6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am glad you had a great experience with us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for any future services you may need. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2026

Dealership Rating
Employee Rating

Scheduling was easy, I was notified when parts came in and repair was done timing More

by Terrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review, Terrain! I'm glad to hear that scheduling was easy and that you were kept updated on the parts and repair timing. At Colonial West Chevrolet of Fitchburg, we always strive to provide efficient service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 28, 2025

Dealership Rating
Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Jacqueline Quinlan, Shelley Dupre

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Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 24, 2025

Dealership Rating
Employee Rating

Customer service and both seem to perform their duties above and beyond. That's all More

by legeron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Smart

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Dec 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with our customer service team at Colonial West Chevrolet of Fitchburg. We strive to go above and beyond for our customers, and we appreciate you sharing your thoughts. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 23, 2025

Dealership Rating
Employee Rating

I have always had a pleasant experience with Colonial Dealership. Merry Christmas to everyone at the dealership More

by shelly225us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Shelly! I truly appreciate your positive feedback and am glad to hear you've always had a pleasant experience with us at Colonial West Chevrolet of Fitchburg. Wishing you a Merry Christmas as well, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 19, 2025

Dealership Rating
Employee Rating

The service department was very professional and pleasant to talk to. The work on the car was done in a timely manner. I would recommend them to my friends. More

by Jw63ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with our service department at Colonial West Chevrolet of Fitchburg. It's great to know that the work on your car was completed in a timely manner and that our team was professional and pleasant. We truly appreciate your recommendation to friends and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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