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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 7

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
316 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

316 Reviews

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316 Reviews of Pamela Bussiere

December 24, 2025

Dealership Rating
Employee Rating

Customer service and both seem to perform their duties above and beyond. That's all More

by legeron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Smart

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Dec 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with our customer service team at Colonial West Chevrolet of Fitchburg. We strive to go above and beyond for our customers, and we appreciate you sharing your thoughts. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 23, 2025

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Employee Rating

I have always had a pleasant experience with Colonial Dealership. Merry Christmas to everyone at the dealership More

by shelly225us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Shelly! I truly appreciate your positive feedback and am glad to hear you've always had a pleasant experience with us at Colonial West Chevrolet of Fitchburg. Wishing you a Merry Christmas as well, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 19, 2025

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Employee Rating

The service department was very professional and pleasant to talk to. The work on the car was done in a timely manner. I would recommend them to my friends. More

by Jw63ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with our service department at Colonial West Chevrolet of Fitchburg. It's great to know that the work on your car was completed in a timely manner and that our team was professional and pleasant. We truly appreciate your recommendation to friends and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 19, 2025

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Employee Rating

The service was excellent from the phone call I placed to the return of letting me know what was wrong, what it would take to fix it and how quickly the work was done 😊 Excellent from start to finish A+ se More

by dodinowlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Dec 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Dodi! I'm thrilled to hear that you had an excellent experience with us at Colonial West Chevrolet of Fitchburg from start to finish. Our team is dedicated to providing top-notch service, and it’s great to know that we met your expectations. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 17, 2025

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Employee Rating

Good communication, and quick to get my trucks done on time. Will be back again More

by Rock Landing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Shelley Dupre

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Dec 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about the communication and timely service at Colonial West Chevrolet of Fitchburg. I am glad to hear you were satisfied with your truck's service. We look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 15, 2025

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Employee Rating

Great Job by everyone ! The women that helped me out in the waiting area were fantastic. More

by robkurz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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Dec 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Rob! I'm thrilled to hear that our team at Colonial West Chevrolet of Fitchburg provided you with fantastic service during your visit. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 08, 2025

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Employee Rating

This was our first time using your service department. Everyone we spoke with was very friendly and helpful. The work was complete and the communication before during and after was great. This was my son’ More

by jaymig61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Dec 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jay! I'm thrilled to hear that you had a positive experience with our service department at Colonial West Chevrolet of Fitchburg. It's great to know that our team was friendly and communicated effectively throughout the process for the 2016 Chevrolet Trax. I appreciate your feedback, and we look forward to assisting you and your family again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 02, 2025

Dealership Rating
Employee Rating

Colonial West Chevy has been a great dealership for our family. We have all our vehicles serviced there, even if they are not Chevrolets! More

by Jenbase1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Dec 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jen! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg has been a great choice for your family's vehicle servicing needs, regardless of the make. I appreciate your loyalty, and we look forward to continuing to provide excellent service for you and your family! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 01, 2025

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Employee Rating

Great fast professional service - highly recommend- will do all my car maintenance done there - thanks More

by Stephanie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, Shelley Dupre , DAS DAS, Jason Giacoppo

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Dec 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Stephanie! I'm delighted to hear that you had a great experience with our fast and professional service at Colonial West Chevrolet of Fitchburg. I truly appreciate your recommendation, and our team looks forward to assisting you with all your car maintenance needs in the future. See you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 26, 2025

Dealership Rating
Employee Rating

Great service. Appreciated video updates. Thank you for the quick turnaround with the car. Even got some candy. More

by mike3205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our service and the video updates. At Colonial West Chevrolet of Fitchburg, we always strive for a quick turnaround and a little extra touch, like candy, to make your experience special. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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