Parts Department | Page 8

Oil Change/rotate Very professional all around. Quick service. Nice waiting room with drinks and snacks provided. Had parts for my 2012 Outback in stock! Quality jo Very professional all around. Quick service. Nice waiting room with drinks and snacks provided. Had parts for my 2012 Outback in stock! Quality job all around. More

Report | Print

An excellent Dealership! Customer satisfaction and excellent service are their goal. Never any pressure during sales process. Knowledgable sales force. Especially Nando DiPasquale. Efficient, court excellent service are their goal. Never any pressure during sales process. Knowledgable sales force. Especially Nando DiPasquale. Efficient, courteous service personnel. We wouldn't deal anywhere else. More

Report | Print

Above and Beyond Service My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 S My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 Subaru Crosstrek. Our intentions were to bring the roof rack home and do the install ourselves. We met with the service manager (Mike) who said that he can install the roof rack for us while we wait. Mike walked us to a restaurant located next door and assured us that our vehicle would be ready when we return from lunch. When we returned to the dealership, our vehicle was ready as promised. The roof rack was professionally installed in short period of time. The knowledgeable staff in this dealership made us feel very comfortable throughout our visit. I recommend this dealership for servicing your vehicle. Subaru of Jacksonville gets a 5 star rating from my wife and I. Thanks to the service manager (Mike) and all the employees that made our visit superb. Maricel & Paul Zachensky More

Report | Print

Subaru of Jacksonville is like family We talked about buying a Subaru for several years before actually going forward with the purchase. We've been super happy with our decision to buy a S We talked about buying a Subaru for several years before actually going forward with the purchase. We've been super happy with our decision to buy a Subaru Outback from Subaru of Jax. We were so pleased with the first Outback and the SOJAX team, two years later we bought a second Outback! The SOJAX team is unlike any other dealership's team we've worked with. We bought both of our Outback's from Jerry Johnson, an outstanding salesman. If only all our other sales experiences were like working with Jerry!! Russell Hyatt and his service team are top notch and go above and beyond every time we have questions or need service. Again, we wish all of our service experiences with other businesses were as good as the service Russell and his team provide. In short, if you want a good vehicle - buy a Subaru (from Jerry or any of the SOJAX team,) If you want a good dealership team to support you AFTER the sale, go to Subaru of Jacksonville. They do it right! More

Report | Print

Extraordinary dealership!!! This was our 5th Subaru purchase, the 3rd from SoJax! Unlike their competitor, I was listened to and treated with dignity and respect, not "hounded-to This was our 5th Subaru purchase, the 3rd from SoJax! Unlike their competitor, I was listened to and treated with dignity and respect, not "hounded-to-death"! Everyone We dealt with at Subaru of Jacksonville, from GM, Daniel, Josh and "my girl" Kimberly in sales, and Mike in finance, was awesome. Without a doubt or a moment of hesitation, I HIGHLY RECOMMEND Subaru of Jacksonville (SoJax)! Tell 'em Vera sent ya!!! I LOVE MY SUBARU!!!! More

Report | Print

Tremendous value for an excellent vehicle We were shopping for a new vehicle and began our search on line. Sydni Munro and Savannah O'Connor provided instant answers to some of the questions We were shopping for a new vehicle and began our search on line. Sydni Munro and Savannah O'Connor provided instant answers to some of the questions we posed. We visited Subaru of Jacksonville and were greeted by Nando DiPasquale. Nando asked a number of questions to be certain that he knew what was important to us. We looked at a couple of models and decided to test drive a Forester. We were impressed with everything about the vehicle and decided to buy. Nando introduced us to Mike McCormack in finance and we completed the purchasing process. We are impressed with our new Forester and we appreciate the way were were treated at every point of our vehicle purchasing process. More

Report | Print

It was a long, thorough process, but I was satisfied. I was pleased with the expertise of the sales people and financial services. Every question I asked was answered clearly and quickly. The internet p I was pleased with the expertise of the sales people and financial services. Every question I asked was answered clearly and quickly. The internet people were great for my research beforehand. More

Report | Print

Happy, repeat customer of Subaru of Jacksonville We have thoroughly enjoyed every experience with the Subaru of Jacksonville team. Three years ago, we purchased our first Subaru here, and earlier We have thoroughly enjoyed every experience with the Subaru of Jacksonville team. Three years ago, we purchased our first Subaru here, and earlier this year, we were back for another. We loved our Outback and are absolutely loving our new Ascent. Jerry was, once again, wonderful to work with and it was clear that Phil and the entire team appreciated our repeat business. Even though we live closer to another Subaru dealership, SoJax has earned our business and has a customer for life. Thanks again! More

Report | Print

Gabe professional and friendly. Excellent. Every employee I have ever encountered has always been cordial, efficient and welcoming. You could pay me to go to the other Subaru dealer in Jackson Every employee I have ever encountered has always been cordial, efficient and welcoming. You could pay me to go to the other Subaru dealer in Jacksonville, but it would take a lot of money. More

Report | Print

Easy first Time! I needed a spare key for my 2010 Forester and called the dealer on Friday and they were able to order a key and have it cut for me for Monday pickup. I needed a spare key for my 2010 Forester and called the dealer on Friday and they were able to order a key and have it cut for me for Monday pickup. When I got there the key was ready and I left to go start the car with the new key. It fit the ignition but would not start the car. I went back inside and the parts guy told me I would need to have it programed for $35 at the service dept. I asked if I needed an appointment and he said no, just go see one of the guys at the service desk. That's where I met Steven, he got the code for my car and went out and programed it himself. He apologized for the inconvenience and thanked me for my visit to Subaru of Jacksonville and told me there would be no charge. I was out of there in 10 minutes, but more importantly I know where I will go when I need service for my Subaru. More

Report | Print