Pat O'Brien | Page 3
Sales
Castle Chevrolet North
175 N Arlington Heights Rd
Elk Grove Village, IL 60007
60 Reviews
Write a Review60 Reviews of Pat O'Brien
August 04, 2020
Wayyyy to slow look for another dealer ship that priorities you instead of pushes you aside. I called a head to confirm I was picking up a car 3 hours of waiting later I finally got the paper took 1 priorities you instead of pushes you aside. I called a head to confirm I was picking up a car 3 hours of waiting later I finally got the paper took 15 min. The “detail” was also pretty wack I saw water marks all over More
Other Employees Tagged: Damian Dus, John Lee, Michael Pirozzoli, Norma Vargas, Steve Hoch
July 28, 2020
Had a great experience here! John lee welcomed us and made us feel very comfortable. He and Pat worked very hard to have us walk out happy; and we did! Thank you for being so patient and kind to us! We a made us feel very comfortable. He and Pat worked very hard to have us walk out happy; and we did! Thank you for being so patient and kind to us! We are beyond happy with the service we received. More
Other Employees Tagged: Fabian Guercio, John Lee
July 27, 2020
I was impressed with the online pricing/payment calculator for new vehicles. This feature is what brought me in to make a purchase. I appreciate the transparency Castle Chevrolet provided me. This calculator for new vehicles. This feature is what brought me in to make a purchase. I appreciate the transparency Castle Chevrolet provided me. This is the eight vehicle I have purchased and I can honestly say it was the best experience for my needs. More
Other Employees Tagged: David Lasher, Fabian Guercio, Ed Finn, Ray Quesada, George Grzywa, Bill Martino, Guy McMillan
April 29, 2020
Great place to work with sales and service. Everyone I spoke to from sales to managers are all great to deal with. If you are looking for a dealer that will take care of you this is the place. spoke to from sales to managers are all great to deal with. If you are looking for a dealer that will take care of you this is the place. More
November 25, 2019
Zero pressure from Pat O’Brian and good with working with us and for us. He went back and forth multiple times to the sales manager working out a deal with us. Also George, financing, closed the deal by aski us and for us. He went back and forth multiple times to the sales manager working out a deal with us. Also George, financing, closed the deal by asking for help from sales. More
Other Employees Tagged: George Grzywa
October 18, 2019
Great service! Pat was fantastic, answered all of my questions and was extremely helpful. He listed to what I said, helped me find the right car based on what I was Pat was fantastic, answered all of my questions and was extremely helpful. He listed to what I said, helped me find the right car based on what I was looking for. Highly recommended. More
October 11, 2019
Pat O’brien was excellent. Very professional, knowledgeable and helpful. Highly recommend. He was able to get us exactly what we were looking for we were in and out in no time comparing to past d knowledgeable and helpful. Highly recommend. He was able to get us exactly what we were looking for we were in and out in no time comparing to past dealerships I’ve dealt with. Thanks again Pat! -Nineveh -Matt More
September 16, 2019
Excellent Customer Service This dealership has the best people that will go above and beyond to help you get what you need in a vehicle and then service it from that day on. Th This dealership has the best people that will go above and beyond to help you get what you need in a vehicle and then service it from that day on. They have taken care of me and my vehicles for many years now, from the EXCELLENT sales team including Pat O'Brien, to the WONDERFUL Service Manager, Zac Mulso! I highly recommend them, and this dealership!! More
Other Employees Tagged: Fabian Guercio , Finance Manager
August 23, 2019
Very professional minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule vi minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule visit, I said thank you. More
Other Employees Tagged: Fabian Guercio, George Grzywa, Bill Martino, Guy McMillan, Michael Pirozzoli, Norma Vargas, Steve Hoch , Zack Mulso
August 06, 2019
Used car purchase Stopped in cold with a car identified from Carfax. Pat O'Brien stepped up, found the keys (took a few minutes) and showed the vehicle. Was patient Stopped in cold with a car identified from Carfax. Pat O'Brien stepped up, found the keys (took a few minutes) and showed the vehicle. Was patient and held the vehicle until the next morning on my expressed interest. Process was pretty quick (especially in comparison with the time consuming process, steps and numbers of people consulted at other dealers) put together the financing package and turned me over to the sales person for extended warranty-I had no interest and after a brief discussion turned me back to Pat who moved me into the finance/closing office. That process took a little longer than I wanted, but was pretty prompt (slow system) including plates, financing and other documents. I was out in about an hour an a half. No problems with the vehicle and received a follow up e-mail from Pat to see if I was still happy with the vehicle. The car was clean, well maintained and so far very satisfactory. Thanks. Ted Mandigo More
Other Employees Tagged: George Grzywa