Patrick Lancaster
Patrick Lancaster at North Park Toyota of San Antonio

Patrick Lancaster | Page 2

Finance Director

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

4.8
170 Reviews
4.8

170 Reviews

Write a Review

Dealership Experience

14 yrs, 9 mos

Industry Experience

14 yrs, 9 mos

170 Reviews of Patrick Lancaster

May 09, 2026

Dealership Rating
Employee Rating

Jorge Gutierrez Was absolutely amazing, respectful & quickly completed my service on my 2026 Toyota Tundra! More

by ANDRES.PENA1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

North Park Toyota of San Antonio responded

We are overjoyed to hear about your outstanding experience! It's wonderful to know that Jorge provided you with amazing and respectful service while efficiently taking care of your Tundra. Your feedback about the quick and professional service truly means a lot to us. We're grateful that you chose us for your automotive needs and appreciate you taking the time to share your positive experience with others.

May 03, 2026

Dealership Rating
Employee Rating

Very customer friendly and professional. Was not to happy about them not finding the issue with the Cadillac converter when they replaced the transmission and motor. So now I have to take it More

by LEACHONWITHME64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

North Park Toyota of San Antonio responded

Thank you for sharing your feedback about your recent service experience. We truly appreciate your recognition of our team's customer-friendly and professional approach - this means a great deal to us. We understand your frustration regarding the additional repair needed for your catalytic converter. We recognize that discovering another issue requiring further investment can be disappointing. Your experience helps us identify opportunities to enhance our diagnostic processes. We value customers like you who take the time to provide honest feedback about both the positive aspects of their visit and areas where we can improve our service delivery. We hope that when you return for the additional work, we can continue to demonstrate the same level of professionalism and customer care that you experienced during your initial visit.

March 22, 2026

Dealership Rating
Employee Rating

Thorough: Explains all details of the car, service, or contract clearly. Polished: The dealership looks clean, professional, and well-maintained. Reliable: Consistent, trustworthy service that builds lo More

by montezdarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Salgado, Elijah Alvarez, Mitchell N. Walker

Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad everything was clearly explained and you had a smooth, professional experience throughout.

March 18, 2026

Dealership Rating
Employee Rating

I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. More

by JOANNAC503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you’ve consistently had good experiences and felt taken care of by the team.

January 02, 2024

Dealership Rating
Employee Rating

When I contacted the dealer online, they said the price was $2000 more than what was indicated on cars.com. I had to go in to hold them to the price published online. The in-store experience was great. Th More

by Jeanspieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Garza, Abraham Garcia , Jose Perez did not honor the posted online price

Jan 02, 2024

North Park Toyota of San Antonio responded

Thank you for sharing your experience with us, and we sincerely apologize for any confusion regarding the pricing. We understand that accurate and transparent pricing is crucial for our customers, and we regret any inconvenience caused. To better assist you and address your concerns, we would appreciate more information about the specific vehicle and the pricing details. Your feedback is essential to improving our processes, and we want to ensure that future interactions meet your expectations. Please reach out with additional details, and we will work diligently to resolve this matter. Thank you for your understanding, and we look forward to the opportunity to make things right.

September 19, 2022

Dealership Rating
Employee Rating

Joseph T was amazing! Got me the vehicle I wanted!!! It’s fire 🔥 I will definitely come back again More

by Tanya D
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Turner

Sep 20, 2022

North Park Toyota of San Antonio responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 08, 2022

Dealership Rating
Employee Rating

Excellent service , willing to help in any situation, very timely manner, very friendly staff , would recommend More

by Samuel.Duran210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Jun 09, 2022

North Park Toyota of San Antonio responded

Thank you for the positive feedback! We're glad you enjoyed your service experience.

June 07, 2022

Dealership Rating
Employee Rating

Very helpful, nice staff and they took care of our needs listened and made our purchase much easier Thank you North Park Toyota More

by Ali Abdullah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone

Jun 08, 2022

North Park Toyota of San Antonio responded

We're happy to hear you enjoyed your experience purchasing a vehicle. We appreciate the positive feedback. Congratulations!

November 23, 2021

Dealership Rating
Employee Rating

DO not buy a used vehicle from this dealership! I recently bought a used Dodge truck from them and within 3 months the truck blew an engine and after taking it to a local Dodge dealer im out 11000 do More

by hitt3622
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: J.C. Pilcher

Dec 08, 2021

North Park Toyota of San Antonio responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Justin Pilcher at Jpilcher01@nptosa.com and we will do our best to make this better.

Nov 23, 2021

hitt3622 responded

Your dealership sells trash used vehicles and people need to know not to buy from you! I’m doing everything I can to let people know!

July 26, 2021

Dealership Rating
Employee Rating

I went to buy a new 2021 toyota tundra last friday.met with michael gurney a salesman. This guy was a 1st class act .treated me very professional and made the deal run smoothly,i would recommend this guy More

by Jgutierrez210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron , Michael gurney

Jul 27, 2021

North Park Toyota of San Antonio responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

2
...

Dealership Inventory (377 Vehicles)

new 2026 Toyota Tundra car, priced at $62,196
2026 Toyota Tundra
new
Magnetic Gray Meta exterior
Automatic
Rear-wheel Drive
new 2026 Toyota Camry car, priced at $43,183
2026 Toyota Camry
new
Ocean Gem With Mid exterior
Automatic
Front-wheel Drive
used 2025 Volkswagen Taos car, priced at $19,081
2025 Volkswagen Taos
used
Monument Gray exterior
Automatic
Front-wheel Drive
used 2026 Toyota Camry car, priced at $37,421
2026 Toyota Camry
used
Red exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $61,354
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Tundra car, priced at $38,471
2024 Toyota Tundra
used
Ice Cap exterior
Automatic
Rear-wheel Drive