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Patrick Mclaughlin

Overview Reviews (121) Inventory (305)

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Patrick Mclaughlin

Patrick Mclaughlin | Page 5

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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5.0

121 Reviews

Overview Reviews (121) Inventory (305)

Dealership Experience

1 yr, 11 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English

5.0

121 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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121 Reviews of Patrick Mclaughlin

March 27, 2026

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Employee Rating

Very professional, super friendly, personable, clean and timely Patrick was wonderful. He communicated well with me and then again with my husband when I asked him to speak to him. I like that he texted sin timely Patrick was wonderful. He communicated well with me and then again with my husband when I asked him to speak to him. I like that he texted since I was at work and calls are more difficult. More

by kellenkent

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 27, 2026 -

Smythe Volvo Cars responded

Delighted that Patrick delivered professional, friendly, and timely service in a clean environment. We’re glad his texts kept you informed and that he coordinated smoothly with your husband. Thank you for trusting us with your Volvo. Enjoy!

March 26, 2026

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Employee Rating

Always a five star experience at Smythe whether buying a new car or having one serviced. new car or having one serviced. More

by William Ruvo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Henry Zhu

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Mar 26, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear we could deliver five-star service for you both when purchasing and maintaining your Volvo. Our team is proud to support your XC90 needs from start to finish. We look forward to assisting you again. Enjoy!

March 21, 2026

Dealership Rating

Employee Rating

Patrick was very helpful and kept me informed the whole process. Quickly helped diagnose a nail in the tire. process. Quickly helped diagnose a nail in the tire. More

by CTPAIEMENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 21, 2026 -

Smythe Volvo Cars responded

We’re pleased Patrick kept you informed while servicing your Volvo V90 Cross Country and quickly located the nail in your tire. Reach out anytime if we can help with anything else. Enjoy!

March 20, 2026

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Employee Rating

Patrick is excellent to work with. He is a good communicator, and very attentive. I have worked with him several times now. He is a good communicator, and very attentive. I have worked with him several times now. More

by jsegal123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 20, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear that Patrick’s attentiveness and clear communication have made servicing your Volvo such a smooth experience. We’re grateful for the trust you’ve placed in Patrick across multiple visits. Should you need anything else for your Volvo, don’t hesitate to reach out. Enjoy!

March 19, 2026

Dealership Rating

Employee Rating

Everything was great, only disappointment was that I expected the car to have been washed but it was not. Patrick was excellent. expected the car to have been washed but it was not. Patrick was excellent. More

by AKHIL_10016

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 19, 2026 -

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. We do apologize that your car was not washed. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again at Smythe Volvo Cars! Enjoy!

March 16, 2026

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Employee Rating

Super awesome. No complaints other than why we had to be there in the first place for a newer purchase. Lol the staff made it fun though. We had a great time. Appre No complaints other than why we had to be there in the first place for a newer purchase. Lol the staff made it fun though. We had a great time. Appreciated the wash. More

by THOMAS_J_KIM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 16, 2026 -

Smythe Volvo Cars responded

We appreciate you bringing your Volvo XC60 in for service. Patrick and the team are glad they could make the visit enjoyable and that you liked the wash. We look forward to your next visit and hope it runs smoothly from start to finish. Enjoy!

March 14, 2026

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Employee Rating

They delivered on what the promised. I appreciate the professionalism that they always deliver. Bravo! I appreciate the professionalism that they always deliver. Bravo! More

by admiral4210

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 14, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing our ability to deliver on what we promise. Patrick and our service team were glad to provide professional care for your Volvo XC60. We look forward to assisting you again. Enjoy!

March 06, 2026

Dealership Rating

Employee Rating

Everything from sales (Celeste sales representative & Angelo used car manager) to service (Patrick) was great! Thanks again. Angelo used car manager) to service (Patrick) was great! Thanks again. More

by B K

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Abood Katib , Angelo, Larry

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Mar 06, 2026 -

Smythe Volvo Cars responded

It’s wonderful to know that Abood from sales and Patrick in service provided a great experience with your Volvo XC60. We appreciate your positive feedback. We look forward to assisting you again. Enjoy!

March 05, 2026

Dealership Rating

Employee Rating

Everything about Smythe Volvo shows their professionalism and willingness to take excellent care of the cars they service and the customers they serve. and willingness to take excellent care of the cars they service and the customers they serve. More

by ITSMYKL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward

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Mar 05, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting our team’s professionalism and dedication. Taking exceptional care of your Volvo V60 and providing a seamless service experience is important to us. We appreciate your trust and look forward to maintaining your Volvo. Enjoy!

March 05, 2026

Dealership Rating

Employee Rating

Very satisfied with both before and after sales service. Our sales representative Celeste was very patient and accommodating. Thank you Celeste. Had an issue during delivery of the car. Angelo the used car Our sales representative Celeste was very patient and accommodating. Thank you Celeste. Had an issue during delivery of the car. Angelo the used car manager very professionally and personally dealth with the issue. Thank you again Angelo. Also Thank you Patrick from the service department. More

by M K

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abood Katib, Peter Dudas, Ricky Sukhram , Celeste Gonzalez, Larry and Angelo

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Mar 05, 2026 -

Smythe Volvo Cars responded

Thank you for sharing your experience with our team. Celeste provided patient, accommodating support and our used car manager professionally resolved the delivery issue, while Patrick made sure the service process went smoothly. Enjoy your Volvo XC60! Enjoy!

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