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Patrick Mclaughlin
Patrick Mclaughlin at Smythe Volvo Cars

Patrick Mclaughlin

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
85 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

5.0

85 Reviews

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85 Reviews of Patrick Mclaughlin

April 08, 2026

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Employee Rating

Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida

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Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

April 01, 2026

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Quick to schedule and in and out in one day. Patrick is great. Thank you. More

by doug.s
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Apr 01, 2026

Smythe Volvo Cars responded

Thank you for sharing how quickly we scheduled your Volvo service and completed it in one day. Patrick will be happy to hear you appreciated his help. We look forward to serving you again. Enjoy!

March 31, 2026

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Needed steering replaced. Service center was understanding of our car's service needs and was able to repair. More

by diepkloof
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 31, 2026

Smythe Volvo Cars responded

Thank you for trusting us with the steering replacement on your Volvo XC90. We’re glad our service center could understand your vehicle’s needs and complete the repair. Enjoy!

March 28, 2026

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Very informative and easy to talk to. He made sure that I knew how to use google More

by nancymchale4915
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 28, 2026

Smythe Volvo Cars responded

We’re delighted Patrick took the time to explain Google features for your Volvo. It’s great to know you found the guidance clear and easy to follow. Thank you for sharing your experience and we look forward to helping you again. Enjoy!

March 27, 2026

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Very professional, super friendly, personable, clean and timely Patrick was wonderful. He communicated well with me and then again with my husband when I asked him to speak to him. I like that he texted sin More

by kellenkent
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 27, 2026

Smythe Volvo Cars responded

Delighted that Patrick delivered professional, friendly, and timely service in a clean environment. We’re glad his texts kept you informed and that he coordinated smoothly with your husband. Thank you for trusting us with your Volvo. Enjoy!

March 26, 2026

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Always a five star experience at Smythe whether buying a new car or having one serviced. More

by William Ruvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu

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Mar 26, 2026

Smythe Volvo Cars responded

It’s wonderful to hear we could deliver five-star service for you both when purchasing and maintaining your Volvo. Our team is proud to support your XC90 needs from start to finish. We look forward to assisting you again. Enjoy!

March 21, 2026

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Patrick was very helpful and kept me informed the whole process. Quickly helped diagnose a nail in the tire. More

by CTPAIEMENT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2026

Smythe Volvo Cars responded

We’re pleased Patrick kept you informed while servicing your Volvo V90 Cross Country and quickly located the nail in your tire. Reach out anytime if we can help with anything else. Enjoy!

March 20, 2026

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Patrick is excellent to work with. He is a good communicator, and very attentive. I have worked with him several times now. More

by jsegal123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Patrick’s attentiveness and clear communication have made servicing your Volvo such a smooth experience. We’re grateful for the trust you’ve placed in Patrick across multiple visits. Should you need anything else for your Volvo, don’t hesitate to reach out. Enjoy!

March 19, 2026

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Everything was great, only disappointment was that I expected the car to have been washed but it was not. Patrick was excellent. More

by AKHIL_10016
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 19, 2026

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. We do apologize that your car was not washed. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again at Smythe Volvo Cars! Enjoy!

March 16, 2026

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Employee Rating

Super awesome. No complaints other than why we had to be there in the first place for a newer purchase. Lol the staff made it fun though. We had a great time. Appre More

by THOMAS_J_KIM
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Mar 16, 2026

Smythe Volvo Cars responded

We appreciate you bringing your Volvo XC60 in for service. Patrick and the team are glad they could make the visit enjoyable and that you liked the wash. We look forward to your next visit and hope it runs smoothly from start to finish. Enjoy!

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