Patti Kupfer
Patti Kupfer at Autohaus BMW

Patti Kupfer

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
500 Reviews
4.8

500 Reviews

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500 Reviews of Patti Kupfer

June 16, 2025

Dealership Rating
Employee Rating

Excellent and prompt customer service with continuous updates on the status of the serviced vehicle. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

June 16, 2025

Dealership Rating
Employee Rating

This is the 6th car I have purchased from Autohaus. Bob in Sales and Patti in sevice are excellent. They are the reason I keep going back. Highly recommend both of them. More

by gthesser
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert, Heather Vivrett

Jun 16, 2025

Autohaus BMW responded

Thanks for you review! We couldn't be happier that Bob provided you with a great car buying once AGAIN. Patti is also a real asset, and we are lucky to have them on the Autohaus team. We hope you are enjoying your new BMW, please come back to visit anytime for any type of service.

June 11, 2025

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Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo More

by nickpash
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed Patti in our service department. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep exceeding expectations.

June 11, 2025

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Employee Rating

I always enjoy coming to have my vehicle serviced here. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. More

by John Morlan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 12, 2025

Autohaus BMW responded

Dear John, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

June 02, 2025

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This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

by Faye
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2025

Faye responded

Thanks for the review! We can't wait to continue serving you with the same level of quality and care in the future. If there's anything else we can help you with on your next visit please let us know.

May 28, 2025

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I was very dissatisfied with the service I received at other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back More

by Stevenst34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Autohaus BMW responded

Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic experience with Patti. Your glowing feedback truly brightens our day. We're honored to have the opportunity to serve you. It's customers like you who make our work so rewarding. We can't wait to see you again for another wonderful experience.

May 23, 2025

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Employee Rating

Patti Kupfer was extremely helpful. She scheduled my repair immediately. The video from the technician was informing and helpful in deciding what needed to be done. More

by Michaeldfrench5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti! We appreciate the great review and look forward to working with you again.

May 23, 2025

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Employee Rating

Great service, honest assessment and repair costs. Very satisfied. Customer. I will continue using this dealership and am planning to purchase my next vehicle here. More

by wardoo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samuel STEIDLEY

May 23, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 20, 2025

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The most honest, accommodating and efficient dealership I’ve dealt with. Very thankful for how they run the company. More

by sainy.adel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Autohaus! We appreciate the great review and look forward to working with you again.

May 20, 2025

Dealership Rating
Employee Rating

I always like how professional, polite and helpful they are. This time my service was also very quick, which when you’re waiting is very nice. More

by nlmidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again in the future.

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