Paul Fix

The Dean Team VW service department is excellent. I am consistently treated with kindness and respect. Shannon did a great job explaining my options clearly and without any pressure. It is always I am consistently treated with kindness and respect. Shannon did a great job explaining my options clearly and without any pressure. It is always a pleasure to work with them! More

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The Dean Team Volkswagen is one of the best dealerships I’ve ever worked with. Working with the service advisor Shannon is always a complete pleasure! I’ve ever worked with. Working with the service advisor Shannon is always a complete pleasure! More

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Joel and Connelly were absolutely fantastic to work with! They made the entire process easy and stress-free, and we never felt pushed or pressured. Our family has now purchased four vehicles from this locati They made the entire process easy and stress-free, and we never felt pushed or pressured. Our family has now purchased four vehicles from this location because the experiences have always been so positive and the cars are consistently great quality. I would highly recommend anyone looking for a new vehicle to check out what they have to offer. You won’t be disappointed! More

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Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More

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Great service. My service writer, Paul, was very knowledgeable and helpful. He made it a great experience. It also came in under estimate. Overall, a 10 out of 10 e My service writer, Paul, was very knowledgeable and helpful. He made it a great experience. It also came in under estimate. Overall, a 10 out of 10 experience. And again, Paul was wonderful. More

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Long time customer at this dealership. Service and sales are responsive. we have bought several cars through Paul . Service and sales are responsive. we have bought several cars through Paul . More

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Everyone was very friendly, kind, and thorough and professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible An professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible And and friendly and welcoming It was an overall very, very good experience More

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Sarah, Mary, Sam and the entire Volkswagon Dean Team were outstanding in meeting our needs. They were patient and diligent in getting us both into the right cars. I would highly recommend the Dean Team! outstanding in meeting our needs. They were patient and diligent in getting us both into the right cars. I would highly recommend the Dean Team! More

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The Service department does an excellent job, Follow up on needs done in a timely like manner. on needs done in a timely like manner. More

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I have brought from the Deam team previously, and I have to say they have an excellent service staff. They have always been very attentive. Furthermore, I just brought another vehicle and have to mention t to say they have an excellent service staff. They have always been very attentive. Furthermore, I just brought another vehicle and have to mention that this was the most pleasant and hassle-free purchase that I have ever made. The sales consultant Joel Hayes was very helpful and knowledgeable about the vehicles he sells. I recommend this dealership to anyone who is considering a new car. Volkswagen has an excellent reputation. More

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