Paul Henry
Paul Henry at Moore Buick GMC

Paul Henry | Page 16

Finance and Insurance

Moore Buick GMC

2445 N Marine Blvd
Jacksonville, NC 28546

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4.9
598 Reviews
4.9

598 Reviews

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598 Reviews of Paul Henry

June 19, 2023

Dealership Rating
Employee Rating

We have always used this dealership and they are Great ! Luke is by far the Best More

by dozerman700h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Trosclair

Jun 22, 2023

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2023

Dealership Rating
Employee Rating

the service was outstanding by all that I had a dealing with. Great place to have your car serviced. I will always be A Moore Buick customer. More

by bobmarine1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Knapp, John Stephens

Jun 19, 2023

Moore Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 10, 2023

Dealership Rating
Employee Rating

The entire staff was outstanding. My wife and I drove up from Southport to look at a Van they were selling. We fell in love after demo drive and we’re able to make a deal within 15 More

by rbgordon54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Taylor

Jun 15, 2023

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

Jun 17, 2023

rbgordon54 responded

Could not have had a better experience.

June 07, 2023

Dealership Rating
Employee Rating

Wonderful staff and experience! I feel like they genuinely care and are very helpful and accommodating. I used to dread taking my car to the shop (and would delay as long as possibl More

by jillian.schuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Black

Jun 15, 2023

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 02, 2023

Dealership Rating
Employee Rating

Very disappointed. My loan came out to be $3000 more than what they showed me on the worksheet I initialed and agreed to before they drew up the paperwork. I will be re More

by 108.rsutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kendra Marshburn , Tyler Stearns

Jun 13, 2023

Moore Buick GMC responded

Mrs. Sutton, Please reach out to us at (910) 382-9164 when you can so we can address this situation directly. Thank you and have a great day. Thank you, Jim Wright Moore Buick GMC Truck, Inc

Jun 22, 2023

108.rsutton responded

Well, I reached out and found out they added insurance and an additional warranty that I told them before to take off. The only compensation they wanted to give was to go back in and take off those items now. Really?! Now, I got a temporary registration card in the mail a couple of days ago and had to pay another $500 for that, and it was supposed to have been already added onto our agreement amount as well! For those of you wondering, didn’t I read and/or know what I was signing, yes I did. They just didn’t show me the final breakdown item per item like all other car dealerships I’ve dealt with have when signing. I just want you to be aware to be careful on the back end when dealing with this company.

June 01, 2023

Dealership Rating
Employee Rating

Although I live in a town which has a GMC dealer, I drive 35 miles to buy from those that I trust. Gerald Hines is a great person to deal with. I heartily recommend. More

by SRSUTTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Hines

Jun 13, 2023

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2023

Dealership Rating
Employee Rating

I live in a town which has a GMC dealer, however, I would not buy a bag of popcorn from them ever. I drive 35 miles to Moore GMC and have done so for years. Gerald Hines is a trusted salesman and I would h More

by SRSUTTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Hines

May 29, 2023

Dealership Rating
Employee Rating

I drive 35 miles from a town that has a GMC dealer to get to Moore GMC and Gerald Hines. They are both the most trustworthy and caring I've ever experienced. More

by SRSUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Hines, Wayne Pohlman

May 27, 2023

Dealership Rating
Employee Rating

Out of all the cars I have purchased, Moore Buick has always been the easiest to deal with. No hassles, no pushy sales people, just friendly all around. We were looking for a bigger truck and all it took More

by Gantnelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinoza

Jun 13, 2023

Moore Buick GMC responded

We are so happy to read such a great review about Moore Buick GMC Truck, INC.! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

May 23, 2023

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Employee Rating

I flew from SD to pick up my used vehicle and it was a great experience. More

by francoiscastle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Trosclair, Matt Cisneros

Jun 13, 2023

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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