Paul Tokatlyan

I had a great experience during my car service at Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth and efficient, and I really appreciated their help. Excellent customer service! More

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I always receive great professional service from Universal Mitsubishi. This visit was no exception. I always feel confident that Paul is looking out for my best interest. Universal Mitsubishi. This visit was no exception. I always feel confident that Paul is looking out for my best interest. More

by SCITRUCK Verified Customer Verified Customer

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Paul and the team are great! They moved to a new bigger location. Always good service They moved to a new bigger location. Always good service More

by Jp Verified Customer Verified Customer

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Very clear in identifying issues, presenting options, and sticking to an action plan. It took extra time only waiting for a part to arrive over the weekend, but then the repair was done quickly in the mornin sticking to an action plan. It took extra time only waiting for a part to arrive over the weekend, but then the repair was done quickly in the morning the part arrived after the weekend. More

by JUSTIN THORNE Verified Customer Verified Customer

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i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez Verified Customer Verified Customer

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Excellent The Best service is always professional service manager understand my needs I always love to come back there thank you 😊 manager understand my needs I always love to come back there thank you 😊 More

by APROKOPOVICH Verified Customer Verified Customer

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Great and efficient service and friendly staff. Paul is a true professional with excellent customer skills. Paul is a true professional with excellent customer skills. More

by tony.fabian10 Verified Customer Verified Customer

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Excellent service, fast and appointment is being followed as promised.Follow for more information regarding the car has been communicated to me . as promised.Follow for more information regarding the car has been communicated to me . More

by MONESAURELIO Verified Customer Verified Customer

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Very efficient and easy process to dropoff and pickup the vehicle. Paul always communicates any issues or concerns and keeps me updated throughout the service process. vehicle. Paul always communicates any issues or concerns and keeps me updated throughout the service process. More

by BFRABOTTA Verified Customer Verified Customer

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I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and beyond for their customers. Despite having a full schedule, they still found a way to squeeze me in and take care of a tire sensor issue on my SUV. They were quick, professional, and made the entire process stress-free. It’s rare to find a team that treats you with this level of care and urgency, and I appreciate how much pride they take in their work. Every visit here has been smooth, efficient, and handled with genuine hospitality. Highly recommend Universal Mitsubishi — especially Paul and Armen — for anyone looking for quality service and people who actually care about your vehicle and your time! More

by CARLCOOKSJR Verified Customer Verified Customer

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