Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,256 Reviews

Dealership Experience

23 yrs, 9 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,256 Reviews

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1256 Reviews of Paul Tokatlyan

December 05, 2025

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Employee Rating

Best car service experience! Quick., friendly and very helpful. This service dept is very customer focused. Much appreciated! More

by catbres
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Recommend Dealer
Yes

Other Employees Tagged: Tiki N

December 01, 2025

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Thank you, fast and easy service, great communications and easy pick up, everyone was very attentive. More

by Alexandra
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

November 24, 2025

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I've just had one of the biggest repairs on my evo x. I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my More

by NIGHTLIFEEDC016
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , Johnny

November 22, 2025

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Quick service, Excellent staff (Paul and Armen) who diagnose the issue and resolve it instantly More

by marcelo
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Recommend Dealer
Yes

November 17, 2025

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I've been coming here for 2 years now. Amazing service every single time. Can't recommend them enough! More

by ahinsky
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Recommend Dealer
Yes

November 07, 2025

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Quick service, Excellent staff (Paul and Armen) that diagnoses the issue and resolves it instantly. More

by alkotol
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

November 04, 2025

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Good knowledge and provide friendly customer service. However, it could be faster service during weekdays. More

by Yavo
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Recommend Dealer
Yes

November 01, 2025

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Customer service is great. Staff is very informative, attentive, and flexible. Will definitely go back!!! More

by TERRYSALV
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Recommend Dealer
Yes

October 31, 2025

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Service center was very helpful! Took care of a recall on our 2015 Outlander and were very friendly and timely. Thanks so much! More

by MLB88
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Recommend Dealer
Yes

October 31, 2025

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Service center always helps me with my bmw i purchased from there dealership. The manager Paul is great to me and always takes care of my needs! More

by EDDIE.S1410
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Recommend Dealer
Yes
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