Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,279 Reviews

Dealership Experience

23 yrs, 11 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,279 Reviews

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1279 Reviews of Paul Tokatlyan

February 18, 2026

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Employee Rating

i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez
Service Price Transparency
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Recommend Dealer
Yes

February 15, 2026

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Excellent The Best service is always professional service manager understand my needs I always love to come back there thank you 😊 More

by APROKOPOVICH
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 12, 2026

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Great and efficient service and friendly staff. Paul is a true professional with excellent customer skills. More

by tony.fabian10
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Recommend Dealer
Yes

February 10, 2026

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Excellent service, fast and appointment is being followed as promised.Follow for more information regarding the car has been communicated to me . More

by MONESAURELIO
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 09, 2026

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Very efficient and easy process to dropoff and pickup the vehicle. Paul always communicates any issues or concerns and keeps me updated throughout the service process. More

by BFRABOTTA
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

February 02, 2026

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I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and More

by CARLCOOKSJR
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 02, 2026

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This place is the best they take great care of you get you in and out and the personal care they give you is top notch Amen is so kind and makes you feel very assured that your car is getting the right ca More

by kristinecarrillo
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Recommend Dealer
Yes

January 31, 2026

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Experience was good. Pricing was not provided for the additional repairs unless asked about it. It should have given me an idea. More

by jun
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Recommend Dealer
Yes

January 30, 2026

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Very accommodating despite they are under renovation. Explained to me what they replaced and what will be the next appointment. More

by TECKID189
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Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Armen Yagubyan

January 25, 2026

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Great service, very informative. Went above and beyond expectations. Friendly and welcoming customer service representatives. More

by ryanabundis18
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Recommend Dealer
Yes
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