Paul Tokatlyan | Page 23

Outstanding customer service and great employees. Will definitely return again. Paul is always awesome. 5 stars Will definitely return again. Paul is always awesome. 5 stars More

by bmoniqueb Verified Customer Verified Customer

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They’ve Prompt and direct service communication. They were professional and informative. I will return in the future They were professional and informative. I will return in the future More

by fabiola5 Verified Customer Verified Customer

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I go to Universal Mitsubishi because of Paul. He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard! Paul, I appreciate you soooo much! Universal Mitsubishi runs so smoothly because of you! Thank you so much! More

by SHERRYJUNE2003 Verified Customer Verified Customer

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The service is professional and faster and a good waiting room with amenities and tv waiting room with amenities and tv More

by ALVARENGATURBO Verified Customer Verified Customer

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The Service Department diagnosed the problem with the car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car Rental next door to this dealership. That's convenient. More

by WHHIRA Verified Customer Verified Customer

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Paul and his team were amazing. Would recommend. Thank you for all the help you gave us. Would recommend. Thank you for all the help you gave us. More

by TODDBIGGS8585 Verified Customer Verified Customer

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Prompt service. ..and personalized. Service manager took me out to car to point out problem -- and showed me solution after technician fixed car. I look forward to n ..and personalized. Service manager took me out to car to point out problem -- and showed me solution after technician fixed car. I look forward to next oil change. Easy going atmosphere appreciated. Thank you More

by WILLIAM.LAJEUNESSE Verified Customer Verified Customer

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Great customer service, good knowledge on finding the problem with my 2023 outlander, good job. problem with my 2023 outlander, good job. More

by RXLOPEZXX Verified Customer Verified Customer

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I am so happy to have found Universal Mitsubishi, especially happy to have found Paul. Paul went above and beyond to help me resolve my vehicle issues when no one else would. Paul was kind, and profe especially happy to have found Paul. Paul went above and beyond to help me resolve my vehicle issues when no one else would. Paul was kind, and professional. He took the time to answer any questions I had. Paul worked with me over the phone, and he kept me informed. And, when everyone else said, "No." Paul said, "Let me see what I can do." And, he came through for my family and I. I am extremely grateful for all of Paul's efforts. Thank you! More

by JESSICA74WHITING Verified Customer Verified Customer

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I have had my Montero serviced at the Mitsubishi dealership since 2001 and the service has always been great. Paul is my service manager and has always been easy to work with - friendly and professi dealership since 2001 and the service has always been great. Paul is my service manager and has always been easy to work with - friendly and professional. I will drive the extra miles to Sherman Oaks to get my car's service done. More

by Wegnerpaula Verified Customer Verified Customer

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