Paul Tokatlyan | Page 24

Although the dealership/service center was an hour and a half drive from the city I reside in the drive was absolutely worth it, as althoygh the dealership/service center was small and quaint in size the ou half drive from the city I reside in the drive was absolutely worth it, as althoygh the dealership/service center was small and quaint in size the outside grounds were impeccably clean same as the inside was, as was the reception/waiting area clean and quaint with its large flat screen tv and tea and coffee offerings while you [I] waited for my service to be completed. As was the dealership receptionist - whose name escapes me at the moment, pleasantly welcoming, and Armen (and Mr. Paul - even when he approached me to step outside of the Service bay for safety & insurance reasons) both equally nice and professional in their speakings to and interactions with me, as were they both equally knowledgeable in their answers to the several questions I had posed to each regarding some features etc al on/pertaining to my vehicle. And although I am from and purchased my car in Florida, for the interim time that I am in California, I will continue to make the long drive to this particular dealership/service center from wherever I am (city-wise) in California for all my car needs and/or concerns! 👍👌 More

by brantlycarlisle55 Verified Customer Verified Customer

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Excellent service will definitely return and suggest to my friends and family thank you guys my friends and family thank you guys More

by Junior2024El Jefe Verified Customer Verified Customer

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We have been with Mitsubishi since 2017. Have been taken care with respect and great service Have been taken care with respect and great service More

by HURTADO10126 Verified Customer Verified Customer

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Paul has always provided outstanding customer service, going above and beyond to get my Evo running smoothly. Definitely the most genuine Mitsu staff member I've encountered. going above and beyond to get my Evo running smoothly. Definitely the most genuine Mitsu staff member I've encountered. More

by BENSONTHEDESIGNER Verified Customer Verified Customer

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The repair of my car was smooth and easy,I will recommend Mitsubishi universal to my acquaitances. Mitsubishi universal to my acquaitances. More

by LXLAUREN Verified Customer Verified Customer

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Outstanding customer service and great employees. Will definitely return again. Paul is always awesome. 5 stars Will definitely return again. Paul is always awesome. 5 stars More

by bmoniqueb Verified Customer Verified Customer

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They’ve Prompt and direct service communication. They were professional and informative. I will return in the future They were professional and informative. I will return in the future More

by fabiola5 Verified Customer Verified Customer

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I go to Universal Mitsubishi because of Paul. He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard He’s extremely knowledgeable & such a professional. He’s super helpful and cares about his clients. I’m so grateful for him. He’s always working hard! Paul, I appreciate you soooo much! Universal Mitsubishi runs so smoothly because of you! Thank you so much! More

by SHERRYJUNE2003 Verified Customer Verified Customer

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The service is professional and faster and a good waiting room with amenities and tv waiting room with amenities and tv More

by ALVARENGATURBO Verified Customer Verified Customer

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The Service Department diagnosed the problem with the car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car Rental next door to this dealership. That's convenient. More

by WHHIRA Verified Customer Verified Customer

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