Paul Tokatlyan | Page 7

Outstanding! !! Appreciate you, Armen and everyone at Universal Mitsubishi. Armenia always super helpful. Thank you. !! Appreciate you, Armen and everyone at Universal Mitsubishi. Armenia always super helpful. Thank you. More

by SHERRYJUNE2003 Verified Customer Verified Customer

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Exceptional service the service team very accommodating repairs are completed in a timely manner matter repairs are completed in a timely manner matter More

by gabfedan Verified Customer Verified Customer

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n a time when customer service often feels lackluster—rushed appointments, vague explanations, and a sense of being just another number—Paul at Mitsubishi Van Nuys delivers a level of care and lackluster—rushed appointments, vague explanations, and a sense of being just another number—Paul at Mitsubishi Van Nuys delivers a level of care and professionalism that is truly remarkable. I brought my classic 3000 Spyder in for service, and Paul turned what could have been a frustrating experience into a seamless, stress-free process. From start to finish, he excelled at every single step. Paul listened carefully to my concerns about the vehicle, and took the time to thoroughly explain the service process, ensuring I understood what was needed and why. He coordinated with the service team to provide a detailed inspection, kept me updated with clear and timely communication, and even took care of a few additional issues. When the service was complete, Paul personally followed up to confirm everything. If you’re looking for top-tier service at Mitsubishi Van Nuys, Paul is your go-to. He’s not just a service rep; he’s the gold standard for what customer service should be. Thank you, Paul, for restoring my faith in dealership service departments! I wholeheartedly recommend Mitsubishi Van Nuys for anyone seeking expertise and outstanding care. More

by ITGR Verified Customer Verified Customer

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The Service center staff is top notch. Both service center advisors are honest and professional . Both service center advisors are honest and professional . More

by ctroncale Verified Customer Verified Customer

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Always responsive, always mindful of costs and time, and friendly to work with. If you have a Mitsubishi, this is the place to get work done. friendly to work with. If you have a Mitsubishi, this is the place to get work done. More

by JUSTIN THORNE Verified Customer Verified Customer

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I can’t say enough about the service department. I’ve been a customer for many years and Paul and his team have consistently provided outstanding service. Paul always listens to my concerns and offe I’ve been a customer for many years and Paul and his team have consistently provided outstanding service. Paul always listens to my concerns and offers a detailed explanation of what services are necessary to resolve my car’s issues. He is honest, trustworthy and extremely knowledgeable. As always, my car was ready on time and issues were resolved. The whole process was easy, quick and hassle-free. Paul and his team go above and beyond. More

by LINEAT5 Verified Customer Verified Customer

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The vehicle was inspected and work was completed succesfully in good time per schedule agreement. Very professional staff. succesfully in good time per schedule agreement. Very professional staff. More

by MIRSAN23 Verified Customer Verified Customer

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Good nice expert professional advice and knowledge service experience. Highly recommended. I will use this service next time too. service experience. Highly recommended. I will use this service next time too. More

by demirelkaan51 Verified Customer Verified Customer

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Paul was great! Very attentive and professional. Put client's needs before anything else! Overall great service! Highly recommend. Very attentive and professional. Put client's needs before anything else! Overall great service! Highly recommend. More

by KATHYLAO Verified Customer Verified Customer

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I cannot say enough wonderful things about Paul T. and the incredible service he provided for my Mitsubishi Montero. From the very beginning, he was attentive, kind, and truly professional. He took th and the incredible service he provided for my Mitsubishi Montero. From the very beginning, he was attentive, kind, and truly professional. He took the time to listen, explain everything clearly, and made sure I felt comfortable and informed every step of the way. Paul stands out as the most respectful, fair, and genuine service professional I have ever encountered. His dedication to excellent customer care went above and beyond my expectations. In all my years of car ownership, I have never experienced such a high level of service. I left with complete confidence and peace of mind. He is an absolute asset to Mitsubishi, and I would recommend his service to anyone without hesitation. More

by jasmine Verified Customer Verified Customer

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