Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 7

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,291 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,291 Reviews

Write a Review

1291 Reviews of Paul Tokatlyan

August 03, 2025

Dealership Rating
Employee Rating

I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a More

by Zamoraclau1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you for choosing and giving Paul and his staff the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 31, 2025

Dealership Rating
Employee Rating

Mycar has been serviced by this dealer since I bought it. I find the dealership accessible, reliable, friendly More

by SUSAN.ESGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you for your continued patronage. We hope to continue servicing your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 29, 2025

Dealership Rating
Employee Rating

Service was great and Paul was awesome. I'll come back and I'll tell all my friends this place is great. More

by CARLOS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Thank you, we appreciate you taking the to share your experience. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 25, 2025

Dealership Rating
Employee Rating

Good place to go very communicative answered all my questions and would give me a call when it was ready for pick up. Very easy drop off and pick up. More

by irisbriseno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Thank you, I'm glad we met your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 24, 2025

Dealership Rating
Employee Rating

Paul is fast, flexible and readily available. Had to change the appointment schedule and he easily accommodated. More

by HECTORACURIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

I'm so glad Paul was able to accommodate to meet your schedule. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 21, 2025

Dealership Rating
Employee Rating

I always receive great service and they never try to upsale me. I can always trust that they will recommend what is necessary to be done in my car. More

by LA.ARTIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

They don't..... Good! We know you have choices and appreciate you choosing Paul and his staff to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 13, 2025

Dealership Rating
Employee Rating

This location is the best. Today I went for some tires, got the best price for all season and Michelin brand. Anybody looking for tires this is the place to go and make sure to More

by NIGHTLIFEEDC016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2025

Dealership Rating
Employee Rating

Pleasant experience , thorough with no gimmicks very personable,seem to do just what is needed an no more More

by KENNETH41955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

Fast, friendly, and efficient service! My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal More

by CARLCOOKSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

June 15, 2025

Dealership Rating
Employee Rating

Always a pleasure going to Mitsubishi service department. Armen was great he kept me updated on both my vehicles and service was fine in a timely manner. Mitsubishi has the best service department I have dea More

by MARSIECORDERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

...
7
...

Dealership Inventory (162 Vehicles)

used 2024 Mitsubishi Outlander car, priced at $21,991
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $37,920
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
used 2023 Dodge Durango car, priced at $26,491
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-50 car, priced at $26,991
2023 Mazda CX-50
used
Ingot Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
used 2019 MINI Convertible car, priced at $16,991
2019 MINI Convertible
used
Melting Silver Metallic exterior
Automatic
Front-wheel Drive