Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 87

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

April 27, 2020

Dealership Rating
Employee Rating

I have been a customer with Paul for over a decade now. His consideration and professionalism are both top notch. From minor jobs, to engine work Paul has always worked to find the best outcomes for me. More

by LOBSTER19811
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

We look forward to another Decade...… We appreciate your kind words, but it's important you know how much we appreciate you business. Thank you, Stay safe, Carlos De La Luz

April 25, 2020

Dealership Rating
Employee Rating

Great service car was ready when promised, people are the best to help you when you are in trouble with your car. Thank you all . More

by RICHHARO
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 05, 2020

Universal Mitsubishi responded

Thank you Rich.... we appreciate your kind words. Stay safe, Carlos De La Luz

April 23, 2020

Dealership Rating
Employee Rating

Paul in the service department assisted me with some recalls and made it quick and easy to take care of. Thank you Paul for your help. More

by BRAYALA89
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

Very happy to hear you had a 5 Star experience. Paul and Universal Mitsubishi tremendously appreciate your business. Stay safe, Carlos De La Luz

April 22, 2020

Dealership Rating
Employee Rating

Excellent customer service staff is always engaging and friendly. Service and sales are amazing. Service always gets me in and out in a timely manner More

by LUISBALFREA
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

Thank you for your kind words. Stay safe, Carlos De La Luz

April 22, 2020

Dealership Rating
Employee Rating

Love getting my vehicle service here staff are friendly and always communicating every step of the way always get my questions answered I live in downtown LA and drive all the way here to get my service do More

by Jsalcedo43
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

It's important you know how much Universal Mitsubishi and it's staff appreciates the challenges and efforts you make to give us the opportunity to service your vehicle. Thank you very much. Stay safe, Carlos De La Luz

April 21, 2020

Dealership Rating
Employee Rating

The service manager was amazing. He was polite, attending, and professional. And the site was very clean with very good free coffee. Highly recommended place. More

by MIKEAJMO
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

We're so glad you enjoyed your visit getting your vehicle serviced. We look forward to you rnext visit. Stay safe, Carlos De La Luz

April 18, 2020

Dealership Rating
Employee Rating

Great job. Had an issue and Paul in service was able to fix it and get me back on the road. It was a minor issue and service staff was fantastic! Great job all around! More

by THEWillguy
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

We're glad we where able to address and fix your vehicles issue. Thank you, Stay safe, Carlos De La Luz

April 18, 2020

Dealership Rating
Employee Rating

We were very satisfied with the work. Paul was helpful and polite. We do not have anything bad to say about our service. Thank you More

by Yeebaray
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

On behalf of Paul and his Staff, thank you for choosing us. Stay safe, Carlos De La Luz

April 17, 2020

Dealership Rating
Employee Rating

I was taken care of by the service department quickly, with a smile and professionally. I was given a follow up plan to bring my car back and tour of dealership. Thanks Paul & staff! More

by SCOTFAMILY2009
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

Paul and his staff makes every effort to give a satisfactory experience too keep you coming back. Thank you, Stay safe, Carlos De La Luz

April 17, 2020

Dealership Rating
Employee Rating

Keep coming up here since Paul is always so welcoming and answers all my questions and gets the job done, thank you to the mechanic team as well! More

by lizethmunoz24
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila

May 05, 2020

Universal Mitsubishi responded

It's our pleasure to give you a satisfied experience. We appreciate you choosing our Service Department. Thank you, Stay safe, Carlos De La Luz

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