Paula Alpha | Page 15
Finance Director
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
Dealership Experience
9 yrs, 1 mo
Industry Experience
23 yrs, 3 mos
269 Reviews
Write a Review269 Reviews of Paula Alpha
September 23, 2019
Excellent sales representative! We came here for the service one of our cars and we saw the new models and in a blink of an eye we bought other beautiful car, thanks to the amazing We came here for the service one of our cars and we saw the new models and in a blink of an eye we bought other beautiful car, thanks to the amazing relationship we have with the sales representative and the Finance director. Every time we come here for the service they treated us so well with coffee, drinks, food, And even a chair that gives you massage! We are always looking forward for the next next service of our cars! More
Other Employees Tagged: Marcos Morales
September 09, 2019
Provided a pleasant and satisfying car buying experience I must say that I was very impressed by the knowledge, courtesy, and professionalism of everyone I worked with at MB of the Woodlands. I appreciated t I must say that I was very impressed by the knowledge, courtesy, and professionalism of everyone I worked with at MB of the Woodlands. I appreciated the prompt initial response from my inquiries and followup emails from Marcos, who went above and beyond to inform me of all the options available to me and to make sure all my questions were answered to my own satisfaction. His personalized emailed video clips were a nice touch to hold my interest without feeling pressured into finding the perfect vehicle for me. Before my email exchanges with Marcos, I was content to shop for a previously owned vehicle at non-MB dealerships. But I realized from his advice to always purchase a luxury brand like MB, preferably certified, from a Mercedes Benz dealer, that many of the cars that cannot meet the criteria to be certified, end up at non-Mercedes dealerships. Moreover, I greatly appreciated his explanation that CPO is a rigorous process which allows MB USA to extend the warranty one more year with unlimited miles. Once I arrived at the dealership, I felt welcomed and that my time was respected, since the process of test driving the vehicle, initiating my credit application, assessing my trade-in, completing the purchase agreement paperwork, evaluating available additional coverage and warranties, and completion of financing was all done in less than 3 hours, which was a welcome change from the all-day experiences I've had in the past elsewhere. I feel very fortunate that I did not make the mistake of purchasing anywhere else! Thanks so much! More
Other Employees Tagged: Nic Botusan, Marcos Morales , Noelia Salazar-Murphy
August 25, 2019
A Great Experience We drove 300 miles to do business with this dealership! Marcos Morales did an excellent job of educating us about not only the car but also the pre- We drove 300 miles to do business with this dealership! Marcos Morales did an excellent job of educating us about not only the car but also the pre-owned market. We really appreciated his professionalism and follow-up. The entire team made this a painless, pleasant experience. I highly recommend this dealership! More
Other Employees Tagged: Marcos Morales
July 29, 2019
Dr B buys a car I bought my car online and dealt with Erich Beasley. He quickly responded to my questions and sent me a video of the car which was very helpful. He ma I bought my car online and dealt with Erich Beasley. He quickly responded to my questions and sent me a video of the car which was very helpful. He made the closing easy and made sure the car was delivered in a timely manor. I would buy from them again. More
Other Employees Tagged: Erich Beasley
July 23, 2019
Pleasant Marcus, our salesman was extremely knowledgeable and professional. The quality of the vehicle, the ease of pressure, and integrity of Marcus brought Marcus, our salesman was extremely knowledgeable and professional. The quality of the vehicle, the ease of pressure, and integrity of Marcus brought us to purchase. It was a very pleasant buying experience. I was quite impressed. More
Other Employees Tagged: Arturo Gutierrez, Marcos Morales
July 18, 2019
Purchasing a vehicle Reviewed on line a vehicle I had an interest in. Was contacted by an online salesperson Kriss quickly. Scheduled a time to see the car, an was assiste Reviewed on line a vehicle I had an interest in. Was contacted by an online salesperson Kriss quickly. Scheduled a time to see the car, an was assisted by Diego for a test drive Very courteous staff and all others to assist with any wants or needs that you might have. The car was outstanding, the price was right. When then met with Paula , a nice and very smart finance lady that wrapped everything up for us. More
Other Employees Tagged: Diego Aramayo , Kriss Arbury
June 14, 2019
What I want, they deliver! I had the pleasure of working with Kriss Arbury, Michael Lilley, Paula Alpha, and Noelia Murphy this week to purchase our second Mercedes Benz. Let m I had the pleasure of working with Kriss Arbury, Michael Lilley, Paula Alpha, and Noelia Murphy this week to purchase our second Mercedes Benz. Let me tell you, buying a car is typically NEVER a pleasant experience but my family and I are 2 for 2 with Mercedes Benz of The Woodlands. I was able to take things at my pace, never pressured, and presented with options that benefited me! If you haven't visited this dealership and you are in the market for a vehicle, do yourself a favor and stop in. Ask for Kriss. More
Other Employees Tagged: Michael Lilley , Kriss Arbury, Noelia Murphy
June 13, 2019
Game Changer! My recent transaction at Mercedes Benz of The Woodlands (MBOTW) has redefined the car buying experience for me! From the moment I stepped onto the lot My recent transaction at Mercedes Benz of The Woodlands (MBOTW) has redefined the car buying experience for me! From the moment I stepped onto the lot, I was greeted by a friendly, knowledgeable team of professionals focused on a efficient, "no nonsense" approach. I would recommend MBOTW to anyone who is looking for a modern approach to the car buying process! More
Other Employees Tagged: Michael Lilley , Kriss Arbury, Richard Harper
June 12, 2019
Outstanding, friendly, professional and caring! I had an excellent car buying experience with Anthony Surface and Paula Alpha! Although I purchased a pre-owned vehicle, i was treated like royalty! I had an excellent car buying experience with Anthony Surface and Paula Alpha! Although I purchased a pre-owned vehicle, i was treated like royalty! This is not an ordinary car dealership! Anthony had the car ready for me to look at when I arrived, he spent time going over the features and even went on a test drive with me. Paula processed the financial paperwork quickly and efficiently! They also introduced me to the team and everyone was very friendly and welcoming! I would highly recommend Mercedes-Benz of The Woodlands to all my family and friends! More
Other Employees Tagged: Anthony Surface , Joe Drago
June 11, 2019
Excellent Customer Service We had a great experience at Mercedes-Benz of The Woodlands. The team there was very helpful and work with us to get the car we wanted. Diego Arama We had a great experience at Mercedes-Benz of The Woodlands. The team there was very helpful and work with us to get the car we wanted. Diego Aramayo was responsive to our questions both in person and via email. We will definitely recommend this Mercedes-Benz dealer to anyone looking for a car. More
Other Employees Tagged: Diego Aramayo , Nellie