Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands

Paula Alpha | Page 14

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
312 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

312 Reviews

Write a Review

312 Reviews of Paula Alpha

August 04, 2021

Dealership Rating
Employee Rating

Always friendly, concerned and responsive resulting in an excellent customer service experience! Highly recommended dealership. More

by Mrm1952
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Richard Metodiev, George Buchanan , Noelia Salazar-Murphy, Anthony Walding

Aug 10, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience. We hope to see you again in the future!

August 02, 2021

Dealership Rating
Employee Rating

Mark was awesome, not only did solve my problem (hopefully) he took the time to explain the working of the 4matic. He also the to explain the tire type the car needed More

by Gbritt72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface, Mark Escobar

Aug 10, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience with Mark! We hope Mark can continue being your service advisor for years to come.

July 04, 2021

Dealership Rating
Employee Rating

Kindest People Ever. Great Selection of Vehicles and They go Above & Beyond to Help You. I would Recommend This Dealership for sure. Ask for Diego He was Awesome. Thanks Everyone More

by mommatoast01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, Diego Aramayo

Jul 09, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Diego and the rest of our team here at MBOTW! We hope to continue living up to your expectations for years to come!

Jul 09, 2021

mommatoast01 responded

We will be Back for Sure!

June 15, 2021

Dealership Rating
Employee Rating

Bought from out of state. Michael was awesome as well as all members of the management team. Paperworl was easy and hassle free. Would definitely recommend to buyers. More

by Hmerani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Michael! We hope to have the pleasure of working with you again in the future!

June 12, 2021

Dealership Rating
Employee Rating

Katherine was thoroughly professional and super helpful. She made sure that our first ever Mercedes purchase felt special. She was a delight to work with. We will strongly recommend our friends (who want to More

by Tapan Kulkarni
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Jun 15, 2021

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review! We are so happy to hear about your experience with Katherine! Welcome to the MBOTW family! We hope to see you again in the future!

June 05, 2021

Dealership Rating
Employee Rating

I always receive amazing service at Mercedes Benz of the Woodlands. The entire staff is friendly. My rep Donald is very friendly and knowledgeable professional More

by ahonore225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trent Hjuler, Donald Hutchins

Jun 08, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words and we are so happy to hear that your service experience with Donald was amazing! We hope to have the continued pleasure of servicing your vehicle for years to come!

May 27, 2021

Dealership Rating
Employee Rating

If you have been in the market for a new or used vehicle recently you know first hand how volatile this market is. I have been searching for a cargo van for my business for months. After a deal fell through More

by LoneStarCasket
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Fitzek , Dennis Livesay

May 28, 2021

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are so happy to hear about your experience with Daniel! We can't wait to have the pleasure of working with you again in the future!

May 15, 2021

Dealership Rating
Employee Rating

MBOTW has repeatedly exceeded my expectations. Superior customer service at the highest level of any dealership I have ever dealt with. The results is my wife and I have complete confidence in our cars. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Anthony Surface, Justin Johnson , Mike Lange, Anthony Walding

May 19, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words and loyalty to our dealership! We hope to continue living up to your expectations for years to come!

May 14, 2021

Dealership Rating
Employee Rating

Michael Thompson I want to recognize first, awesome customer service, didn’t have to say much to him, he was on point, I would go here over and over again, the staff I came in contact with was great... More

by Kanikamorris13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Thomson

May 18, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Michael! We hope to have the pleasure of working with you again in the future!

May 13, 2021

Dealership Rating
Employee Rating

Everyone is very polite, professional and friendly. The Entire staff was very knowledgeable. The waiting time was within reason! The waiting room was comfortable. And the Mercedes Benz apparel shop was sto More

by Captnewi175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Rothenberger, Liz Rincon , Michael ..... sorry I do not recall his last name!

May 18, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words! We hope to see you again in the future!

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