Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
Refer Me

Paula Alpha | Page 4

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
275 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

23 yrs, 5 mos

5.0

275 Reviews

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275 Reviews of Paula Alpha

March 21, 2023

Dealership Rating
Employee Rating

Inventory at The Woodlands dealership was awesome. Our salesman, David G was just as awesome. Respectful of our time, and no back and forth haggling, overall a great experience. Thank you MBOTW and t More

by marvindds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Mar 21, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with David here at Mercedes-Benz of the Woodlands. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 18, 2023

Dealership Rating
Employee Rating

Overall great experience! We were in and out quickly with all of our questions answered and the perfect vehicle. More

by artrod84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada, Katherine Stern

Mar 20, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 04, 2023

Dealership Rating
Employee Rating

Marcos was extremely helpful throughout my entire process of car shopping. He’s been helpful since September when I first spoke with him! Thank you so much Marcos you are the best !! More

by nickolas_vallier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

Mar 06, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Marcos was able to help, Nickolas, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 27, 2023

Dealership Rating
Employee Rating

Everyone we worked with from sales to finance were pleasant, attentive, and accommodating! It was truly a wonderful experience from start to finish. Thank you to Mercedes-Benz of The Woodlands! We wou More

by Diminer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface, Michael Lilley

Feb 27, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

Dealership Rating
Employee Rating

Love the car even better are the people advising and servicing the cars always very friendly even when i take so much of their time More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

terry responded

best all around

February 18, 2023

Dealership Rating
Employee Rating

My car buying experience has never been so easy and fast! Sam was awesome! He helped me find the perfect car and was very nice and made the process simple and a breeze. I highly recommend this location! Ask More

by darajones0117
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez , Sam Kraim

Feb 19, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Dara. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 27, 2023

Dealership Rating
Employee Rating

Working with George Buchanan was a pleasure no fuss he just got all the figures and it was easy to decide on getting the vehicle. And the rest of the process in finance at the dealership went with no pro More

by Williek
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan

Jan 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 24, 2023

Dealership Rating
Employee Rating

Katherine Stern is a true rock star. I shopped every Mercedes-Benz dealership in the greater Houston area and chose Mercedes-Benz of the Woodlands solely on Katherine's very impressive More

by Jarrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Jan 24, 2023

Mercedes-Benz of the Woodlands responded

Jarrod, Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that Katherine and Paula were able to assist you with choosing the perfect 2023 GLE 350! and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 19, 2023

Dealership Rating
Employee Rating

I will definitely by my next Mercedes from the Woodlands Mercedes . The sales person was fantastic More

by terry_kerrigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada, Manny Hiotis

Jan 19, 2023

Mercedes-Benz of the Woodlands responded

Terry, Congratulations on your new vehicle! We are so glad that Manny, Sammy, and Paula had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jan 19, 2023

terry_kerrigan responded

Thank you so much Ashley 👍🏻

January 13, 2023

Dealership Rating
Employee Rating

What an AMAZING team! What an AMAZING culture! Family-like, and so helpful, honest, knowledgeable and understanding of one's needs. Thank you for a 100% 5 star A+ car b More

by Mr Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley, Nic Botusan, David Gonzalez , Fred Gallucci , Nancy Animas (Title)

Jan 13, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your new purchase, and let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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