Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands

Paula Alpha | Page 4

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
312 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

312 Reviews

Write a Review

312 Reviews of Paula Alpha

August 13, 2024

Dealership Rating
Employee Rating

I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil More

by suze1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface

Aug 14, 2024

Mercedes-Benz of the Woodlands responded

Hi Suze, thank you for sharing your positive experience at our Woodlands dealership. We're thrilled to hear that Anthony provided you with excellent service and made the car-buying process easy for you. We look forward to welcoming you back for a detailed overview of your new Mercedes Benz E350's features.

August 10, 2024

Dealership Rating
Employee Rating

Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

July 06, 2024

Dealership Rating
Employee Rating

This dealership was clean and staff were extremely friendly. Katherine Stern was really helpful on my visit. More

by Junior Nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Jul 09, 2024

Mercedes-Benz of the Woodlands responded

Hi Junior, thank you for sharing your positive experience at our dealership! We're thrilled to hear you found our staff friendly, and our facility clean. We appreciate your feedback and look forward to serving you again in the future.

June 26, 2024

Dealership Rating
Employee Rating

Katherine Stern was a joy to deal with for my recent purchase. She was warm, friendly, knowledgeable, and made this transaction one of the best car buying experiences I’ve ever had. My recent intera More

by jro282876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern, Steven Davis

Jun 27, 2024

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with Katherine, Jack, and Paula at MB of The Woodlands. We're thrilled to hear that our team provided you with exceptional service from sales to finance. We appreciate your kind words and your business!

June 09, 2024

Dealership Rating
Employee Rating

I recently purchased a Mercedes AMG C43 from Woodlands Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Cl More

by RF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan , Trent Hjuler

Jun 10, 2024

Mercedes-Benz of the Woodlands responded

Hi RF, thank you for sharing your positive experience at Woodlands Mercedes! We're thrilled to hear that Trent and Nick provided exceptional service throughout your car purchase journey. We appreciate your feedback and look forward to serving you again in the future.

May 25, 2024

Dealership Rating
Employee Rating

Highly Recommend this dealership and saleslady, Katherine Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining More

by Kimmie706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

May 28, 2024

Mercedes-Benz of the Woodlands responded

Hi Kimmie! Thank you for the glowing review of your experience at our dealership with Katherine and Paula. We're thrilled to hear that your car buying process was seamless and enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

May 22, 2024

Dealership Rating
Employee Rating

Katherine and the rest of the crew did a great job helping us with our new car. The service department is over the top and everyone is very helpful. More

by Wgo409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Katherine Stern

May 23, 2024

Mercedes-Benz of the Woodlands responded

Hi Wgo409, thank you so much for your kind words! We're thrilled to hear that Katherine and our team provided you with excellent service. We pride ourselves on going above and beyond for our customers, and we're glad it didn't go unnoticed. We appreciate your feedback!

May 16, 2024

Dealership Rating
Employee Rating

Gaston is the most helpful, knowledgable, and fair service advisor we have ever worked with. More

by WoodlandsSunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahamane Toure, Gaston Reyes

May 17, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much, WoodlandsSunny, for your kind words about Gaston! We are thrilled to hear that he provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

May 10, 2024

Dealership Rating
Employee Rating

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaston Reyes , Vanessa Stephens

May 13, 2024

Mercedes-Benz of the Woodlands responded

Debtfree2, thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. Providing professional service and great customer care is our top priority, and we are glad that you noticed our efforts. We look forward to serving you again soon!

April 19, 2024

Dealership Rating
Employee Rating

I love my car. This experience was amazing. Everyone in finance but especially Katherine. Katherine was patient and still had time to show me how the car works. Big More

by pinchbeckclaire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern , El Hadji Toure

Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Claire, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Katherine provided you with exceptional service and made your car buying process easy and enjoyable. We appreciate your feedback and look forward to serving you again in the future.

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