Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
Refer Me

Paula Alpha | Page 5

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
277 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

23 yrs, 6 mos

5.0

277 Reviews

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277 Reviews of Paula Alpha

January 19, 2023

Dealership Rating
Employee Rating

I will definitely by my next Mercedes from the Woodlands Mercedes . The sales person was fantastic More

by terry_kerrigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada, Manny Hiotis

Jan 19, 2023

Mercedes-Benz of the Woodlands responded

Terry, Congratulations on your new vehicle! We are so glad that Manny, Sammy, and Paula had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jan 19, 2023

terry_kerrigan responded

Thank you so much Ashley 👍🏻

January 13, 2023

Dealership Rating
Employee Rating

What an AMAZING team! What an AMAZING culture! Family-like, and so helpful, honest, knowledgeable and understanding of one's needs. Thank you for a 100% 5 star A+ car b More

by Mr Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley, Nic Botusan, David Gonzalez , Fred Gallucci , Nancy Animas (Title)

Jan 13, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your new purchase, and let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 05, 2023

Dealership Rating
Employee Rating

I’ve had two service appts and they both went great. I was extremely satisfied. More

by kshedwin
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Manny Hiotis

Jan 06, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 31, 2022

Dealership Rating
Employee Rating

Nina did an excellent service for both m and my daughter who also bought a car More

by Murphy.octg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Erich Beasley, David Gonzalez , Nina Galateanu

Jan 01, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Nina and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 30, 2022

Dealership Rating
Employee Rating

Great experience ! Sam was the best. He went above and beyond to do what’s best for the customer. I met the finance director and general manager . They made the car buy More

by mleawalters1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci , Sam Kraim

Dec 30, 2022

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 06, 2022

Dealership Rating
Employee Rating

Appreciated the prompt and courteous attention for me as a new Benz owner who has never even ridden in one! More

by Impressed New Owner
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface , Anthony unknown last name he went over details of car when we picked it up

Dec 07, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 25, 2022

Dealership Rating
Employee Rating

Nina was thoughtful, professional, and thorough. She made every attempt to make sure that I was comfortable and feeling good about my decision. This is the third vehicle I’ve purchased from Mercedes More

by beccaswan47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nina Galateanu

Nov 25, 2022

Mercedes-Benz of the Woodlands responded

Congratulations on your new purchase, Becca! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Nina delivered such a great experience! We truly appreciate your business, Becca. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 21, 2022

Dealership Rating
Employee Rating

Nina went above and beyond to assist in the car buying process! We love the vehicle and had a great purchase experience. More

by hdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nina Galateanu

Nov 22, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that Nina had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

Dealership Rating
Employee Rating

Great Service and short wait time, extremely Customer friendly. Look forward to future service visits. More

by Brismorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan

Nov 20, 2022

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 11, 2022

Dealership Rating
Employee Rating

M-B of The Woodands consistently provides outstanding customer service in every department, from Sales to Service! Their showroom is clean and welcoming, with snacks and drinks offered to visitors and c More

by kjshollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Martin Korn

Nov 11, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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