Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
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Paula Alpha | Page 3

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
273 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

23 yrs, 5 mos

5.0

273 Reviews

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273 Reviews of Paula Alpha

June 04, 2023

Dealership Rating
Employee Rating

Really enjoyed our experience with Marco Morales on the sales team. From start to finish, he was amazing! Paula Alpha in accounting was also very helpful! More

by gerrydee102
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

Jun 04, 2023

Mercedes-Benz of the Woodlands responded

Gerry, Thank you for your very kind review. Marcos and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 23, 2023

Dealership Rating
Employee Rating

Professional, helpful, understanding. Made the experience pleasant and friendly. Great followup and informative . Buying event was seamless More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Kraim

May 23, 2023

Mercedes-Benz of the Woodlands responded

Larry, Thanks for sharing your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 07, 2023

Dealership Rating
Employee Rating

Vanessa did a fantastic job completing our new AMG 63! !! My wife and I couldn’t be happier More

by Kirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Stephens

May 08, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vanessa met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 24, 2023

Dealership Rating
Employee Rating

My experience with Mercedes of the Woodlands was amazing! Everyone was very professional, nice, and welcoming. David Gonzalez is AWESOME! He made my car buying experience one that I will never forget. I wil More

by AlexisLee.Careers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Apr 24, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 14, 2023

Dealership Rating
Employee Rating

The team was super helpful and allowed to tonfully purchase the vehicle online and just show up to pickup the car. More

by ss_luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

Apr 16, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2023

Dealership Rating
Employee Rating

World Class Customer Service! I live in Oklahoma and traveled all the way to Texas just to purchased my brand new Mercedes Benz from the Woodlands. That should tell you the servic More

by Melindagl450
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Apr 08, 2023

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 31, 2023

Dealership Rating
Employee Rating

As a younger adult it can be challenging when going to purchase a car without knowing the correct knowledge needed. With Trent and Mike I was able to find the perfect car for myself even after already dec More

by llogan121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lilley, Trent Hjuler

Apr 02, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear that Trent and Michael were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 22, 2023

Dealership Rating
Employee Rating

Thank you David González. He helped my husband and I to feel confortable on the process to bought our car. Very professional, good listener and we hardly recommend him. More

by Nadia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, David Gonzalez

Mar 22, 2023

Mercedes-Benz of the Woodlands responded

Nadia, thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your new purchase, and let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 21, 2023

Dealership Rating
Employee Rating

Inventory at The Woodlands dealership was awesome. Our salesman, David G was just as awesome. Respectful of our time, and no back and forth haggling, overall a great experience. Thank you MBOTW and t More

by marvindds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Mar 21, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with David here at Mercedes-Benz of the Woodlands. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 18, 2023

Dealership Rating
Employee Rating

Overall great experience! We were in and out quickly with all of our questions answered and the perfect vehicle. More

by artrod84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada, Katherine Stern

Mar 20, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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