Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands

Paula Alpha | Page 9

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
313 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

25 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

313 Reviews

Write a Review

313 Reviews of Paula Alpha

December 30, 2022

Dealership Rating
Employee Rating

Great experience ! Sam was the best. He went above and beyond to do what’s best for the customer. I met the finance director and general manager . They made the car buy More

by mleawalters1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci , Sam Kraim

Dec 30, 2022

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 06, 2022

Dealership Rating
Employee Rating

Appreciated the prompt and courteous attention for me as a new Benz owner who has never even ridden in one! More

by Impressed New Owner
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface , Anthony unknown last name he went over details of car when we picked it up

Dec 07, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 25, 2022

Dealership Rating
Employee Rating

Nina was thoughtful, professional, and thorough. She made every attempt to make sure that I was comfortable and feeling good about my decision. This is the third vehicle I’ve purchased from Mercedes More

by beccaswan47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nina Galateanu

Nov 25, 2022

Mercedes-Benz of the Woodlands responded

Congratulations on your new purchase, Becca! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Nina delivered such a great experience! We truly appreciate your business, Becca. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 22, 2022

Dealership Rating
Employee Rating

Nina went above and beyond to assist in the car buying process! We love the vehicle and had a great purchase experience. More

by hdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nina Galateanu

Nov 22, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that Nina had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 20, 2022

Dealership Rating
Employee Rating

Great Service and short wait time, extremely Customer friendly. Look forward to future service visits. More

by Brismorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan

Nov 20, 2022

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 11, 2022

Dealership Rating
Employee Rating

M-B of The Woodands consistently provides outstanding customer service in every department, from Sales to Service! Their showroom is clean and welcoming, with snacks and drinks offered to visitors and c More

by kjshollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Martin Korn

Nov 11, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Dealership Rating
Employee Rating

Very nice folks to deal with, no nonsense friendly atmosphere easy car buying experience. Sam and Mike were great! More

by Les
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Lilley , Sam Kraim

Oct 31, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 29, 2022

Dealership Rating
Employee Rating

Very nice! Marcos was very patient and understanding and listened to me and we talked through the whole process. More

by stacilvn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Johnson , Marcos Morales

Oct 31, 2022

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Marcos was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 09, 2022

Dealership Rating
Employee Rating

Sam was super helpful! He went out of his ways and even stayed late to help us get the right car to suit our needs. More

by Marialulu1001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Kraim

Oct 10, 2022

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

Dealership Rating
Employee Rating

Katherine Stern was awesome, she was very helpful and patient and she understood the frustration we had experienced at other dealership’s, we would definitely guy a vehicle from her in the future. More

by Simonliz2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Sep 18, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear that Katherine was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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