Peggy Roberts
Peggy Roberts at Coastal Kia

Peggy Roberts | Page 7

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
148 Reviews

35 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

8 yrs, 1 mo

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

5.0

148 Reviews

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148 Reviews of Peggy Roberts

January 06, 2022

Dealership Rating
Employee Rating

Excellence customer service all around. Everyone has always been extremely helpful and friendly to us. More

by LINDSSFAULK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Bill Mathias, Kelvin Swinson

Jan 06, 2022

Coastal Kia responded

Thank you! It was thoughtful of you to take the time to go online and rate your recent experience at Coastal Kia! We sincerely appreciate the high marks for Bill Mathias, Kelvin Swinson, Bob Tomlin and Peggy Roberts. Please let us know if you need anything. We are here to help. Thanks again!

December 08, 2021

Dealership Rating
Employee Rating

Everyone was courteous and polite. My finances were very specific, and they were more than flexible in reaching an agreement. I would reccomend anyone car hunting to stop in More

by HEDPHONEHERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Brandon Wright

Dec 08, 2021

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Thank you for the high recommendations too. It was thoughtful of you to rate Uber, Brandon and Peggy so highly. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for taking the time to go online and share your experience. You are appreciated!

December 01, 2021

Dealership Rating
Employee Rating

Great folks to deal with… from front to back. Pat, Peggy, Kelvin, John W, Bob T …. simply the best. More

by ws
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman , Howard Ramsey, Kelvin Swinson

November 30, 2021

Dealership Rating
Employee Rating

Originally, when we picked up the car, there was only 1 remote key and we had been told the car had SiriusXM radio which it does not have the transmitter for it,. We would never buy a can with one key, kno More

by JONESCAROLINA4105
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Guder "GQ" Quezada , Howard Ramsey

Nov 30, 2021

Coastal Kia responded

Thank you for taking our calls today. We look forward to your visit this Thursday so that we may cut a second key at no cost and put on your new license plate as well. :) Thank you for working with us regarding your recent experience. We look forward to your visit this Thursday. Please call our Operations Manager Peggy Roberts at 910-798-4706 if you need anything. Thanks again

October 21, 2021

Dealership Rating
Employee Rating

The right hand doesn't know what the left hand is doing. The salesman does not communicate any information and wouldn't know the truth if he was standing in it. I wish I would have bought elsewhere. They ar More

by KIMZELL50
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Guder "GQ" Quezada , Kelton salesman

Oct 21, 2021

Coastal Kia responded

We apologize for your frustration. We pride ourselves on professionalism. We will get with our follow-up team and have the numbers removed from our system. Thank you

October 15, 2021

Dealership Rating
Employee Rating

Amazing experience with trading and buy a new Kia Soul.Extremely helpful! Nothing bad to say. More

by HMMCDOUGALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Guder "GQ" Quezada , Dawson Degier, Howard Ramsey, Brandon Wright

Oct 15, 2021

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. We love the feedback including, "amazing experience with trading and buying a new Kia Soul." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations! Enjoy!

October 14, 2021

Dealership Rating
Employee Rating

Kelvin Swinson was AWESOME! Explained all features of my new Telluride at pick up. And synced my phone. More

by MOMSYACHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Uber Hernandez, Bill Mathias, Kelvin Swinson

Oct 15, 2021

Coastal Kia responded

Thank you so much! We think Kelvin Swinson is "awesome" too. Congratulations on the purchase of your new Kia Telluride. We are sure you have already fallen in love with it. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate you taking the time to share your experience. Thank you for choosing Coastal Kia!

August 18, 2021

Dealership Rating
Employee Rating

Well Peggy was on vacation but my experience was just as if she had been standing in front of me Pat even put his 2 cents worth in And sales manager Bill did his job Thanks to the team More

by GOODNEWSBILLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Dawson Degier, Tyler Desmarest, Bill Mathias

Aug 20, 2021

Coastal Kia responded

Thank you Billy for the amazing review. Congratulations! It was very thoughtful of you to mention so many of our team members by name. You and the rest of your family are Coastal Kia family to us as you well know. We sincerely appreciate your loyalty and the loyalty of your entire family. Enjoy! Please call us if you need anything. Thank you for being such an important part of our Coastal Kia family!

July 06, 2021

Dealership Rating
Employee Rating

Great people, great product, best place to purchase a car.. 5 Star Experience at the #1 Kia Dealership in the state. Friendly and efficient! Will continue to purchase all my vehicles from here. More

by happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Jarred Chandler, Uber Hernandez, Bill Mathias, JP Nicholas

Jul 07, 2021

Coastal Kia responded

Thank you! What a wonderful review! We appreciate you taking the time to go online and rate your recent experience. Thank you for rating so many of our team members too. Thank you so much!

July 06, 2021

Dealership Rating
Employee Rating

This dealership treated me with respect, dignity, honesty, courtesy and just plain old Southern Hospitality. More

by MEL.NICELY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarred Chandler, Tyler Desmarest, Bill Mathias, Howard Ramsey

Jul 07, 2021

Coastal Kia responded

Fantastic! Thank you so much for the five star review and gracious comments. We love the feedback including, "this dealership treated me with respect, dignity, honesty, courtesy and just plain southern hospitality." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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