Peggy Roberts
Peggy Roberts at Coastal Kia

Peggy Roberts | Page 8

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
148 Reviews

35 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

8 yrs, 1 mo

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

5.0

148 Reviews

Write a Review

148 Reviews of Peggy Roberts

June 26, 2021

Dealership Rating
Employee Rating

I am able to go get my car serviced and not have to consistently worry about what is wrong with my car every time that I visit. The people are very friendly and accommodating to your needs. More

by NINFANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman , JP Nicholas, Howard Ramsey

Jun 28, 2021

Coastal Kia responded

Thank you so much for rating so many of our team members with such high marks. We sincerely appreciate the five star service review and gracious comments regarding your recent service visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 09, 2021

Dealership Rating
Employee Rating

Everything was easy. We drove across the state to purchase a carnival! Coastal was wonderful to work with on the phone, internet and in person. More

by EWILD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Michael Mascavage , Jason Girolami, Uber Hernandez, The cleaning and prep crew were great, the entire sales team were helpful and kind.

Jun 09, 2021

Coastal Kia responded

Thank you for the five star review and high marks for several of our team members. We love the feedback including, "everything was easy...we drove across the state to purchase a Carnival!" We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Kia Carnival. We appreciate you making the trip to see us. Please let us know if you need anything. We are here to help. Enjoy!

May 31, 2021

Dealership Rating
Employee Rating

Great experience, love my new Serento, Kelvin was excellent and I’ll recommend him to friends. I didn’t plan to buy on my visit but after the test drive and Kelvins kindness I ended up with the car. More

by RADTECH12347
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Kelvin Swinson

Jun 01, 2021

Coastal Kia responded

Congratulations on the purchase of your new Kia Sorento! We sincerely appreciate the five star review and amazing feedback. We are thrilled to hear Kelvin exceeded your expectations. Welcome to the Coastal Kia family!

May 23, 2021

Dealership Rating
Employee Rating

I went in for service, I was blessed with a new car Kia soul 2021. The young man has the potential to be a good in sales. More

by FEMSJOURNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Bill Mathias, JP Nicholas, Sebastian

May 24, 2021

Coastal Kia responded

Thank you! Congratulations on your recent purchase from Sebastian and our sales team. It was thoughtful of you to recognize Sebastian's efforts. As mentioned, he is new and has great potential. We are proud to have him on our team. You will love your new 2021 Kia Soul! Please call us if you need anything. Welcome to the Coastal Kia family!

May 22, 2021

Dealership Rating
Employee Rating

Amazing experience! So in love with my car and so impressed by the customer service I received through this process. Will definitely recommend buying from Kia to anyone I know! More

by LINDSSFAULK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Mathias, Kelvin Swinson

May 22, 2021

Coastal Kia responded

Thank you! We are thrilled you had an “amazing experience.” Thank you for the great review and high recommendations. We are excited to hear you love your new car. Welcome to the Coastal Kia family!

May 19, 2021

Dealership Rating
Employee Rating

Exceptional service, your guys far and beyond!!🥰🥰🥰 Your sale department went above and beyond. I was greeted with friendly faces. I meet Pat as well. More

by CBBSM2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Tyler Desmarest, Jason Stone

May 20, 2021

Coastal Kia responded

Fantastic! Thank you for the five star review. We are thrilled to hear our sales team exceeded your expectations. We love the feedback including, "exceptional service, your sales department went above and beyond." Thank you for the high marks for Jason Stone, Tyler Desmarest, Patrick Koballa and Peggy Roberts. Welcome to the Coastal Kia family!

May 08, 2021

Dealership Rating
Employee Rating

I purchased a new kia from coastal kia in Wilmington, NC. The dealership was beautiful, they offered water and coffe throughout my visit and they were so friendly and pleasantly easy to deal with. Peggy went More

by HOLLIWOLFE1983
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Tyler Desmarest, Uber Hernandez, Jason Stone

May 10, 2021

Coastal Kia responded

Holli, thank you for being such a big Coastal Kia fan! We sincerely appreciate your loyalty over the years and are lucky to have you as a member of our Coastal Kia family! It was thoughtful of you to share your experience and we truly appreciate all the compliments. Congratulations on the purchase of your new car! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Enjoy!

April 29, 2021

Dealership Rating
Employee Rating

THEY WERE VERY FRIENDLY, WELCOMING AND PATIENT WITH US. WE WILL BE DEALING WITH THEM MORE . THANK you . And our salesman was very nice . Thanks More

by ronnie115251
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Michael Mascavage , Jason Girolami, JP Nicholas

Apr 30, 2021

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. We love your feedback including, "they were very friendly, welcoming and patient with us." We strive to deliver a truly exceptional experience to every client during every visit. It was wonderful of you to rate so many of our employees with such high marks. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again and welcome to the Coastal Kia family! You are appreciated. Enjoy!

April 28, 2021

Dealership Rating
Employee Rating

Simply The Best in Town Without Question. Delivered as promised! The new facility is a must see! A First Class Operation with First Class Service> More

by jpalexius
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , JP Nicholas

Apr 28, 2021

Coastal Kia responded

Thank you! Wonderful review! We sincerely appreciate the five star review and high marks for members of our management team. We love the feedback including, "simply the best in town with question." Our goal is to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to go online and rate your recent experience. Thanks again. Enjoy!

April 21, 2021

Dealership Rating
Employee Rating

I am extremely pleased with Coastal Kia! My salesman, Jason Girolami, was very friendly, helpful, and truly honest. He walked me through the entire process, gave me many options and worked hard to be sur More

by amymurrayhaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Michael Mascavage, Sam Weisman , Jason Girolami, Uber Hernandez, Bill Mathias, JP Nicholas

Apr 21, 2021

Coastal Kia responded

Wonderful! Thank you so much for the five star review and amazing testimonial. It was thoughtful of you to rate so many of our team members with such high marks. We sincerely appreciate the compliments for Jason Girolami as well. We love the feedback including, "he walked me through the entire process, gave me many options and worked hard to be sure my new car was perfect!" We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help.

Apr 22, 2021

Coastal Kia responded

You are the best! Thank you for the support and loyalty. We are here if you need us. Thanks again!

Apr 22, 2021

amymurrayhaas responded

I am a lifelong fan of Coastal Kia!

...
8
...

Dealership Inventory (321 Vehicles)

new 2027 Kia Seltos car, priced at $35,363
2027 Kia Seltos
new
Blue exterior
Front-wheel Drive
new 2026 Kia Sportage Hybrid car, priced at $44,633
2026 Kia Sportage Hybrid
new
White exterior
Automatic
All-wheel Drive
new 2026 Kia K4 car, priced at $31,558
2026 Kia K4
new
Black exterior
CVT
Front-wheel Drive
new 2026 Kia Sportage car, priced at $43,313
2026 Kia Sportage
new
White exterior
Automatic
Front-wheel Drive
new 2027 Kia Telluride car, priced at $62,563
2027 Kia Telluride
new
Black exterior
Front-wheel Drive
new 2025 Kia Telluride car, priced at $54,148
2025 Kia Telluride
new
Gray exterior
Automatic
All-wheel Drive